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Crowne Plaza Festival City by IHG

5.0 star property
Family-friendly 5-star hotel near Dubai Festival City Mall

Choose dates to view prices

Photo gallery for Crowne Plaza Festival City by IHG

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Exterior
Suite, 1 Bedroom (Waterfront View)
View from room
Couples treatment rooms, hot tub, body treatments, prenatal massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Housekeeping

Explore the area

Map
Dubai Festival City, Dubai
  • Dubai Festival City Mall
    ‪9 min walk‬
  • Dubai Creek
    ‪10 min walk‬
  • City Centre Deira
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (Waterfront View)

  • Water view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Waterfront View)

View from room

Standard Room, 2 Single Beds (Waterfront View)

  • Water view
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite (Diplomatic)

Minibar, in-room safe, desk, soundproofing

Suite (Diplomatic)

  • Water view
  • 120 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds

  • City view
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Waterfront View)

Suite, 1 Bedroom (Waterfront View)

Suite, 1 Bedroom (Waterfront View)

  • Water view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

View from room

Standard Room, 1 King Bed (Waterfront View)

  • Water view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room (Waterfront View)

  • Water view
  • 34 sq m
  • Sleeps 2
  • 1 Twin Bed

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Address Dubai Mall

Downtown Dubai
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, 190 reviews
The price is CA $529
CA $655 total
includes taxes & fees
May 13 - May 14
Address Dubai Mall

About the area

Dubai

Dubai Festival City stay.With a stay at this Dubai Festival City hotel, you'll be within a 10-minute walk of Dubai Festival City Mall.

What's nearby

  • Dubai Festival City Mall - 9 min walk - 0.8 km
  • Dubai Creek - 10 min walk - 0.8 km
  • City Centre Deira - 6 min drive - 5.4 km
  • Dubai World Trade Centre - 8 min drive - 9.8 km
  • Dubai Mall - 10 min drive - 11.1 km

Getting around

  • Al Jadaf Station - 5 min drive
  • Dubai Intl. Airport (DXB) - 11 min drive

Restaurants

  • ‪Intercontinental Club Lounge - ‬1 min walk
  • ‪Marks & Spencer Cafe - ‬5 min walk
  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪مطعم ومقهى الفنار - ‬14 min walk
  • ‪كوستا كوفي - ‬13 min walk

About this property

Crowne Plaza Festival City by IHG

Family-friendly 5-star hotel near Dubai Festival City Mall
Crowne Plaza Festival City by IHG offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 11 meeting rooms, and limo/town car service. A children's pool, a hot tub, and a sauna are also featured at the luxury Crowne Plaza Festival City by IHG. An area shuttle within 10 kilometers, a train station pick-up service, and a train station drop-off service are free. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

  • 316 guestrooms or units
  • 19 levels
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Crowne Plaza Festival City by IHG offers 316 accommodations with minibars and safes. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Spa InterContinental has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Portuguese, Romanian, Russian, Spanish, Turkish

Similar properties

Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, pool umbrellas

InterContinental Dubai Festival City by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, 611 reviews
The price is CA $175
CA $222 total
includes taxes & fees
May 11 - May 12
InterContinental Dubai Festival City by IHG

Property amenities

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free train station pick-up and drop-off shuttle from 6:00 AM to midnight
  • Train station shuttle at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 112 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Plasma TV with premium channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 112 per person
  • Rollaway bed fee: AED 150.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crowne Plaza Festival
Crowne Plaza Festival City
Crowne Plaza Festival City Dubai
Crowne Plaza Festival City Hotel
Crowne Plaza Festival City Hotel Dubai
Festival City Crowne Plaza
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Festival City
Crowne Plaza Festival City by IHG Hotel
Crowne Plaza Festival City by IHG Dubai
Crowne Plaza Festival City an IHG Hotel
Crowne Plaza Festival City by IHG Hotel Dubai

Crowne Plaza Festival City by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 716 out of 1002 reviews
Rating 8 - Good. 229 out of 1002 reviews
Rating 6 - Okay. 32 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sheik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Anthony

Stayed 3 nights in Dec 2024

8/10 Good

Nathan, HUNTSVILLE

Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Mohammadreza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Mohammed, Fujairah

Stayed 2 nights in Dec 2024

8/10 Good

Nuha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly
Stayed 5 nights in Dec 2024

8/10 Good

Sharif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. The bad side is that it has a sewer smell that goes in and off. Staff have managed to clean, but then comes back unexpectedly. An engineering mess.

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Fair value-no grumbles
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Yildiray

Stayed 3 nights in Nov 2024

10/10 Excellent

arie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Helen, GLASGOW

Stayed 1 night in Nov 2024

10/10 Excellent

Jael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved everything and that it’s connected to the mall…Bonus!!!
Stayed 5 nights in Dec 2024

8/10 Good

Meeyon, Yarrow Point

Stayed 4 nights in Oct 2024

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Derek

Stayed 2 nights in Nov 2024

6/10 Okay

Kim

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

ant

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Always love staying here
Stayed 4 nights in Oct 2024

10/10 Excellent

Althea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Zainab

Stayed 2 nights in Oct 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kerolos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying at the Crowne Plaza Dubai Festival City, and my experience was nothing short of exceptional. The moment I stepped into my room, I was struck by the tasteful finishings and practical design. The spacious corner office with large windows offered breathtaking views of the city, perfectly blending business and leisure. The climate control system was highly efficient, maintaining a comfortable temperature throughout my stay. I appreciated the smoke-free environment, a significant plus for health-conscious travelers like myself. The hotel's amenities and services were top-notch, catering to both business and leisure needs. From the modern fitness center to the excellent dining options, every aspect of my stay was welltaken care of. The location, connected to the Dubai Festival City Mall, offered unparalleled convenience for shopping, dining, and entertainment. What truly stood out was the exceptional service from the friendly and attentive staff. They went above and beyond to ensure my comfort and make my stay unforgettable. I highly recommend the Crowne Plaza Dubai Festival City to anyone visiting Dubai. Its perfect blend of style, comfort, and convenience makes it an ideal choice for both business travelers and leisure seekers. Rating: 5/5 stars.
Stayed 4 nights in Oct 2024