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Donatello Hotel

4.0 star property
Family-friendly 4-star hotel near Mall of the Emirates

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Donatello Hotel

3 bars/lounges, poolside bar
Outdoor pool, open 7:00 AM to 5:00 PM, sun loungers
Exterior
Deluxe Room (Twin)
Body treatments, hydrotherapy, aromatherapy, body wraps, body scrubs

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
Sheikh Zayed Road, Al Barsha 1, Near Mall of the Emirates, Dubai, 24948
  • Mall of the Emirates
    9 min walk
  • Ski Dubai
    13 min walk
  • Souk Madinat Jumeirah
    6 min drive
  • Dubai (DXB-Dubai Intl.)
    21 min drive

Room options

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin)

Deluxe Room (Twin)

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room

Executive Room | Bathroom

Executive Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (King)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (King)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Living area

Grand Suite

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room (Twin)

Deluxe Triple Room (Twin)

Deluxe Triple Room (Twin)

  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior
The First Collection at Jumeirah Village Circle, a Tribute Portfolio Hotel
Pool
Spa
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (417)
The price is CA $187
per night
CA $235 total
includes taxes & fees
5 Dec - 6 Dec
The First Collection at Jumeirah Village Circle, a Tribute Portfolio Hotel

About the area

Dubai

Al Barsha stay.Within a 15-minute walk of this Al Barsha hotel, you'll find Mall of the Emirates and Ski Dubai. Burj Al Arab and Al Barsha Pond Park are also within 3 miles (5 km).

What's nearby

  • Mall of the Emirates - 9 min walk - 0.8 km
  • Ski Dubai - 13 min walk - 1.2 km
  • Souk Madinat Jumeirah - 6 min drive - 5.2 km
  • Wild Wadi Water Park - 6 min drive - 5.6 km
  • Burj Al Arab - 7 min drive - 6.0 km

Getting around

  • Mashreq Metro Station - 5 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Al Romansiah Al Barsha - ‬6 min walk
  • ‪Maraya Trends - ‬3 min walk
  • ‪فول وحمص - ‬5 min walk
  • ‪حارات الشام - ‬2 min walk
  • ‪Ezaz Lounge Bar at Ibis Mall of the Emirates - ‬3 min walk

About this property

Donatello Hotel

Family-friendly 4-star hotel near Mall of the Emirates
Donatello Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1100 square feet (102 square meters) and includes a conference center. A children's pool, a sauna, and spa services are also featured at the luxury Donatello Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 132 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 3 bars or lounges
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Built in 2004
  • Deli
  • Supervised childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Donatello Hotel offers 132 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Afrikaans, Arabic, English, Filipino, German, Hindi, Russian, Swahili, Urdu

Property amenities

Family friendly

  • Baby bath
  • Changing table
  • Children's dinnerware
  • Children's pool
  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free secured, covered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AED 60 for adults and AED 30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Helicopter/airplane tours
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Donatello Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: AED 500 per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 60 for adults and AED 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 5:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Donatello Dubai
Donatello Hotel Apartments
Donatello Hotel Apartments Dubai
Donatello Hotel Dubai
Donatello Hotel Hotel
Donatello Hotel Dubai
Donatello Hotel Hotel Dubai

Donatello Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 186 out of 478 reviews" "
Rating 8 - Good. 190 out of 478 reviews" "
Rating 6 - Okay. 57 out of 478 reviews" "
Rating 4 - Poor. 24 out of 478 reviews" "
Rating 2 - Terrible. 21 out of 478 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ for the Donatello
Another excellent stay and thank you for the upgrade. The evening Concierge was absolutely fantastic entertaining my children whilst we checked in. Definitely stay here again, even with renovations going on.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

ABDUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2024

6/10 Okay

Mohamed

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Olivier

Liked: Staff & service, property conditions & facilities
Spacious room
Stayed 7 nights in May 2024

10/10 Excellent

Med

Stayed 1 night in May 2024

2/10 Terrible

Joshua

Stayed 5 nights in Apr 2024

2/10 Terrible

Alex

Stayed 7 nights in Apr 2024

10/10 Excellent

melisew

Stayed 1 night in Apr 2024

10/10 Excellent

Aras

Stayed 1 night in Mar 2024

6/10 Okay

Peter

Business traveller
Disliked: Property conditions & facilities
The furniture is smelly and very old
Stayed 4 nights in Mar 2024

8/10 Good

Nicolas

Stayed 4 nights in Mar 2024

10/10 Excellent

Diego

Stayed 1 night in Mar 2024

6/10 Okay

Gina, Ossining

Travelled with family
Liked: Staff & service
Dislike that upon arrival you have give cash for deposit. As where all other hotel only uses credit card.
Stayed 3 nights in Feb 2024

8/10 Good

Susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel served its purpose for us. We only stayed two nights. Didn’t get to use the pool. Tried the fisherman’s restaurant and room service. It was ok. Convenient to have a coffee shop on site.
Stayed 2 nights in Feb 2024

6/10 Okay

Jesse

Liked: Staff & service
Disliked: Property conditions & facilities
It’s for budget travelers, so don’t expect the hotel to be like the near by Kempinski or Sheraton. Staff is always courteous and willing to assist, but the dreadful check in (took so long that I still have nightmare) needs be addressed, otherwise I will not revisit even if it is for free
Stayed 1 night in Feb 2024

10/10 Excellent

Amir

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room size was amazing and friendly staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Brittany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, convenient hotel in Dubai
Nice, clean hotel. Huge rooms with balcony with nice bathroom. The people at the front desk were very kind. Easy to go around Dubai. Ten minutes walk to the train stations, Malls, Museum of the Future, and more. It is a safe area with a lot of small shopping and restaurants. Tranquil room. Nice pool to chill out. Starbucks in the lobby area.
Stayed 2 nights in Dec 2023

4/10 Poor

Bilal

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Terrible
There was very loud bar which kept shaking my room due to beat and loud music. Informed reception and they said last night was weekend and there wouldn’t be any more noise tonight but every single night was same and couldn’t sleep. Due to restless nights and not able to sleep, I ended up in hospital where I was given relaxation injection. Absolute terrible
Stayed 1 night in Oct 2023

4/10 Poor

Nicolas Young Kwet Shung

Travelled with group
Disliked: Staff & service
Very bad experience
One month before my arrival, I sent only 1 request: "Please give me a high floor" (because I read through some other reviews that they were having renovations and it can quite noisy at the lower floors) Upon my check-in, they gave me the first floor. :( I asked again to provide me a higher floor. They said they will do it the next day but never did.. even after 5 days.
Stayed 5 nights in Oct 2023

10/10 Excellent

Marc, London

Stayed 1 night in Oct 2023

2/10 Terrible

Faisal

Disliked: Cleanliness, staff & service, property conditions & facilities
Regret booking this hotel, it’s no where near a 4 star hotel. Rooms are out dated and old, balcony is locked and can’t be opened. You can hear traffic noises all day and night. I was woken up early everyday because they start playing LOUD jazz music in the hallway speakers at 6:30am every morning. Construction happening in the building so you hear loud drilling and hammering noises all day. Definitely do not recommend and regret picking this hotel.
Stayed 2 nights in Oct 2023

2/10 Terrible

Harmit

Stayed 1 night in Sep 2023