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Holiday Inn & Suites Dubai Festival City, an IHG Hotel

4.0 star property
4-star spa hotel near Dubai Festival City Mall, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn & Suites Dubai Festival City, an IHG Hotel

Minibar, in-room safe, desk, blackout drapes
Point of interest
Breakfast, lunch, dinner served; international cuisine
Point of interest
Exterior

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
Gateway Avenue, Festival City, Dubai
  • Dubai Festival City Mall
    13 min walk
  • Dubai Creek
    3 min drive
  • Dubai Creek Golf & Yacht Club
    10 min drive
  • Dubai (DXB-Dubai Intl.)
    9 min drive

Room options

View all photos for Premium Room, 1 King Bed, Kitchen

Premium Room, 1 King Bed, Kitchen | View from room

Premium Room, 1 King Bed, Kitchen

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Minibar, in-room safe, desk, blackout drapes

Family Room, Multiple Beds

  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Apartment, 1 Bedroom (Creek View)

Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom (Creek View)

  • Water view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Waterfront View)

  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom, Balcony

Premium Apartment, 1 Bedroom, Balcony

Premium Apartment, 1 Bedroom, Balcony

  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

View from room

Premium Room, 1 King Bed

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Terrace

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Single Beds, Terrace

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room (Waterfront View)

View from room

Standard Room (Waterfront View)

  • 28 sq m
  • Water view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Kitchen, City View

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Kitchen, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Terrace

View from room

Standard Room, 1 King Bed, Terrace

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Waterfront View)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Single Beds (Waterfront View)

  • 28 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Single Beds

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

Crowne Plaza Festival City, an IHG Hotel

Pool
Hot tub
Spa
Kids pool
4.7 out of 5, Exceptional, (1008)
The price is CA $298
per night
CA $373 total
includes taxes & fees
11 Dec - 12 Dec
Crowne Plaza Festival City, an IHG Hotel

About the area

Dubai

City center stay.Your stay at this Dubai Festival City hotel places you within 2 miles (3 km) of Dubai Festival City Mall and Dubai Creek. Dubai World Trade Centre is within 6 miles (10 km) and Dubai Frame is within 9 miles (15 km).

What's nearby

  • Dubai Festival City Mall - 13 min walk - 1.1 km
  • Dubai Creek - 3 min drive - 2.0 km
  • Dubai World Trade Centre - 8 min drive - 10.0 km
  • Dubai Mall - 10 min drive - 11.8 km
  • Burj Khalifa - 11 min drive - 12.1 km

Getting around

  • Emirates Station - 5 min drive
  • Dubai Intl. Airport (DXB) - 9 min drive

Restaurants

  • ‪Ikea Restaurant - ‬6 min walk
  • ‪IKEA's Restaurant - ‬5 min walk
  • ‪Godiva - ‬13 min walk
  • ‪Choco Lovers - ‬13 min walk
  • ‪Ikea Café - ‬3 min walk

About this property

Holiday Inn & Suites Dubai Festival City, an IHG Hotel

4-star spa hotel near Dubai Festival City Mall, connected to a shopping center
Holiday Inn & Suites Dubai Festival City, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. A children's pool, a 24-hour fitness center, and spa services are also featured at the business-friendly Holiday Inn & Suites Dubai Festival City, an IHG Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 496 guestrooms or units
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar by the pool
  • Dining venue
Holiday Inn & Suites Dubai Festival City, an IHG Hotel offers 496 air-conditioned accommodations with minibars and safes. A pillow menu is available. 47-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include massages.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Russian, Spanish, Turkish

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 75 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 100
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 47-inch Smart TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 75 per person
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Holiday Inn Dubai Festival City Hotel
Holiday Inn Festival City Hotel
Holiday Inn Festival City

Holiday Inn & Suites Dubai Festival City, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 288 out of 414 reviews" "
Rating 8 - Good. 94 out of 414 reviews" "
Rating 6 - Okay. 11 out of 414 reviews" "
Rating 4 - Poor. 11 out of 414 reviews" "
Rating 2 - Terrible. 10 out of 414 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

TUKULU

Stayed 24 nights in Aug 2024

10/10 Excellent

Ebony Mignon, Lacey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay overall was amazing! I would definitely stay here again!
Stayed 2 nights in Aug 2024

4/10 Poor

yohannes

Stayed 7 nights in Aug 2024

10/10 Excellent

Amir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bed was not clean, towels not clean
Stayed 2 nights in Aug 2024

10/10 Excellent

david

Stayed 1 night in Apr 2024

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
One of the best hotels I’ve ever stayed at! Five star luxury, amazing customer service, the most extensive breakfast buffet I’ve ever seen, and super comfortable rooms. 10/10 would recommend and will stay here again!
Stayed 1 night in Jul 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 3 nights in Jun 2024

10/10 Excellent

siddiq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family or business stay.
The most amazing service, very clean, the staff is very helpfull, I recommend this hotel, I can give 10 stars.
Stayed 16 nights in Jul 2024

10/10 Excellent

Fawaz

Stayed 1 night in Jul 2024

10/10 Excellent

muhammet

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for every think
Stayed 3 nights in Jul 2024

10/10 Excellent

Yasser, HOUSTON

Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel in my opinion is judged by three things. The entrance (cleanliness, brilliance, and elegance) The floors ( rugs, baseboards, and overall smell) The bathroom cleanliness, modern, cork, and water pressure. The Holiday Inns & Suites of Dubai Festival City has all three.
Stayed 1 night in Jul 2024

8/10 Good

Issam

Stayed 2 nights in Jul 2024

10/10 Excellent

Salla

Stayed 2 nights in Jun 2024

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V
Very nice, clean, modern. Spacious rooms. Very helpful staff. Very convenient with a connection to DFC mall
Stayed 4 nights in Jun 2024

8/10 Good

Milka

Travelled with partner
I didn’t like that there was no movies on tv,pool was closed.The good thing was that is close to the airport and the shopping mall.
Stayed 1 night in Jun 2024

4/10 Poor

Joselito

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
First, pool is under maintenance and secondly, we didn’t have hot water on second day. They insisted that noticed were given but only was told 45 minutes after they turned the heater off
Stayed 3 nights in Jun 2024

10/10 Excellent

Ahmed

Travelled with family
Stayed 1 night in May 2024

10/10 Excellent

Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 6 nights in May 2024

10/10 Excellent

WAEL, Halifax

Stayed 1 night in May 2024

10/10 Excellent

zeina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with Shopping attached.
Beautiful hotel attached to a shopping mall via air conditioned walkway. Staff so efficient and friendly. Breakfast excellent, buffet dinner superb with so much variety to choose from. Rooms comfortable with good quality mattress and bedding. Nice size room and bathroom. Air conditioning cools nicely and is quiet.
Stayed 1 night in May 2024

10/10 Excellent

GULNORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Maha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Apr 2024