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Hyatt Regency Dubai Creek Heights

5.0 star property
Family-friendly 5-star hotel near BurJuman Mall

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Photo gallery for Hyatt Regency Dubai Creek Heights

Lobby
3 bars/lounges, rooftop bar
3 bars/lounges, rooftop bar
2 outdoor pools, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers
Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
20th Street, Dubai Healthcare City, Bur Dubai, Dubai, 5668
  • Wafi City Mall
    ‪13 min walk‬
  • American Hospital Dubai
    ‪15 min walk‬
  • Dubai Creek
    ‪2 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪13 min drive‬

Room options

View all photos for Twin Room - Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Twin Room - Free Breakfast & Lounge Access

  • 38 sq m
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room- Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room- Free Breakfast & Lounge Access

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room - Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

King Room - Free Breakfast & Lounge Access

  • 38 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Suite - Free Breakfast & Lounge Access

One-Bedroom Suite - Free Breakfast & Lounge Access

One-Bedroom Suite - Free Breakfast & Lounge Access

  • 80 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 55 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room With City View

Minibar, in-room safe, desk, laptop workspace

Twin Room With City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room with City View

Minibar, in-room safe, desk, laptop workspace

King Room with City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Executive Suite - Free Breakfast & Lounge Access

One-Bedroom Executive Suite - Free Breakfast & Lounge Access

One-Bedroom Executive Suite - Free Breakfast & Lounge Access

  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room- Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room- Free Breakfast & Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prince Suite

Prince Suite

Prince Suite

  • 193 sq m
  • Water view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Emiri Suite

Emiri Suite

Emiri Suite

  • 150 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room (4 adults)

Family Room (4 adults)

Family Room (4 adults)

  • 55 sq m
  • Water view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room (2 Single Beds)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (2 Single Beds)

  • 55 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Creek View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Creek View)

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite-Club Access

Family Suite-Club Access

Family Suite-Club Access

  • 69 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lounge

Hyatt Regency Dubai Creek Heights Residences

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (268)
The price is CA $218
per night
CA $258 total
includes taxes & fees
18 Mar - 19 Mar
Hyatt Regency Dubai Creek Heights Residences

About the area

Dubai

Heart of Dubai.Your stay at this Bur Dubai hotel places you within 3 miles (5 km) of Dubai Creek and BurJuman Mall. City Centre Deira and Dubai World Trade Centre are also within 6 miles (10 km).

What's nearby

  • Dubai Creek - 2 min drive
  • BurJuman Mall - 5 min drive
  • City Centre Deira - 6 min drive
  • Dubai World Trade Centre - 6 min drive
  • Dubai Mall - 9 min drive

Getting around

  • Health Care City Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 13 min drive

Restaurants

  • ‪Market 24 - ‬2 min walk
  • ‪Bijou Patisserie - ‬12 min walk
  • ‪Eve Penthouse & Lounge - ‬4 min walk
  • ‪Seville's - ‬11 min walk
  • ‪ستاربكس - ‬6 min walk

About this property

Hyatt Regency Dubai Creek Heights

Family-friendly 5-star hotel near BurJuman Mall
Hyatt Regency Dubai Creek Heights offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and limo/town car service. Event space at this hotel measures 34445 square feet (3200 square meters) and includes a conference center. A children's pool, a fitness center, and a rooftop terrace are also featured at the luxury Hyatt Regency Dubai Creek Heights. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 463 guestrooms or units
  • 35 levels
  • 2 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 34445 sq ft of conference space
  • 3200 sq m of conference space
  • Built in 2015
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Hyatt Regency Dubai Creek Heights offers 463 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Korean, Malay, Romanian, Russian, Spanish, Ukrainian

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: AED 130 for adults and AED 75.00 for children
  • 2 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bike parking
  • Bike storage
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golfing
  • Lifeguards on site
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • iPod dock
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Dubai Creek Heights

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 122.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1400
  • New Year's Eve (31 December) Gala Dinner per child: AED 700 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 75.00 for children
  • Airport shuttle fee: AED 207 per vehicle (one way)
  • Rollaway bed fee: AED 122.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt Regency Dubai Creek Heights Hotel
Hyatt regency Dubai creek Heights Dubai Hotel
Hyatt Regency Dubai Creek Heights
Hyatt regency Dubai creek Heights Dubai
Hyatt Regency Creek Heights Hotel
Hyatt Regency Creek Heights
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Dubai Creek Heights Dubai
Hyatt Regency Dubai Creek Heights Hotel Dubai

Hyatt Regency Dubai Creek Heights Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 887 reviews
Rating 8 - Good. 237 out of 887 reviews
Rating 6 - Okay. 73 out of 887 reviews
Rating 4 - Poor. 37 out of 887 reviews
Rating 2 - Terrible. 36 out of 887 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Stayed 2 nights in Nov 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Conor J.

Stayed 6 nights in Nov 2024

6/10 Okay

Deeqa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Brilliant Stay at Hyatt Regency, Creekside, Dubai – With a Few Drawbacks** I recently stayed at the Hyatt Regency Creekside in Dubai, and overall, it was a brilliant experience. The hotel is beautifully located by the Creekside, giving a unique view of Dubai that feels both vibrant and serene. Although it’s a bit removed from Sheikh Zayed Road and downtown, getting there only takes about a 10-15 minute drive, which is manageable depending on the time of day. **Room** The room was fantastic – spacious, spotless, and with all the amenities you’d expect from a Hyatt Regency. The decor was modern yet comfortable, and the bed was exceptionally cozy. I truly appreciated the thoughtful touches in the room that made the stay enjoyable and restful. **Amenities** The hotel’s amenities were excellent, from the stunning pool to the well-equipped fitness center and spa. These features made it easy to relax and unwind without needing to leave the property. However, one downside was that the hotel doesn’t offer any long-term stay rates or perks for extended guests. They didn’t seem particularly interested in catering to longer-term stays, which was disappointing for a hotel of this caliber. **Dining** The dining experience, unfortunately, was the low point of the stay. The food was below average – it was pricey yet tasteless, which felt quite underwhelming. For a hotel of this level, the menu could really use an upgrade in both flavor and variety. Dining options could certainly
Stayed 17 nights in Aug 2024

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, property conditions & facilities
A great property and friendly staff! Very accommodating!
Stayed 6 nights in Oct 2024

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, room comfort
Good stay
It was a good stay there beside us needing to contact them few times for TV issues. We weren’t able to connect our phones to the TV to watch netflix or youtube.
Stayed 6 nights in Oct 2024

10/10 Excellent

Swarn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very nice resort property. reasonably priced.safe and quiet location
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel con todas las comodidades,el desayuno variado y muy rico, el spa me encanto estuvimos varias veces
Stayed 7 nights in Sep 2024

8/10 Good

Philip, Brampton

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Eloh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from all staff. A very welcoming hotel environment. Great amenities such as the gym, Eve Lounge and pool.
Stayed 7 nights in Sep 2024

10/10 Excellent

Kirsten

Stayed 2 nights in Sep 2024

10/10 Excellent

Delphene Antonnette

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 3 nights in Sep 2024

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, staff and facilities were clean and comfortable and breakfast was wonderful. For the second time check-in was problematic at first, but after a flurry of producing e-mail reservations the issue was resolved.
Stayed 1 night in Sep 2024

10/10 Excellent

Syed, PATCHOGUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Jun 2024

8/10 Good

Navin

Stayed 2 nights in Aug 2024

10/10 Excellent

Kishore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Sami

Stayed 1 night in Sep 2024

8/10 Good

Qurra-Tul-Ain, Burton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I've stayed at so far. Customer service was excellent, will be definitely back soon.
Stayed 5 nights in Aug 2024

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Let us check in 7 hours early with no charge.
Stayed 7 nights in Jul 2024

10/10 Excellent

Rafael

Stayed 7 nights in Jul 2024

10/10 Excellent

Maria, Altadena

Stayed 5 nights in Jul 2024