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InterContinental Dubai Festival City by IHG

5.0 star property
5-star luxury hotel near Dubai Festival City Mall, connected to a shopping center

Choose dates to view prices

Photo gallery for InterContinental Dubai Festival City by IHG

Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, pool umbrellas
Exterior
Exterior
4 restaurants, breakfast, lunch, dinner served; international cuisine
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Room service

Explore the area

Map
Crescent Drive, Dubai Festival City, Dubai, 45777
  • Dubai Festival City Mall
    ‪2 min walk‬
  • Dubai Creek
    ‪12 min walk‬
  • City Centre Deira
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪9 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds (Waterfront View)

Premium bedding, minibar, in-room safe, individually decorated

Classic Room, 2 Single Beds (Waterfront View)

  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Business Lounge Access

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Business Lounge Access

  • 89 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually decorated

Classic Room

  • 43 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed (Waterfront View)

Premium bedding, minibar, in-room safe, individually decorated

Classic Room, 1 King Bed (Waterfront View)

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Classic Room, 2 Single Beds

  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Business Lounge Access

  • 46.3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, Business Lounge Access (Creek View)

Premium bedding, minibar, in-room safe, individually decorated

Signature Suite, Business Lounge Access (Creek View)

  • 96 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 198 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Business Lounge Access

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Business Lounge Access

  • 165 sq m
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms (Diplomatic)

Suite, 2 Bedrooms (Diplomatic)

Suite, 2 Bedrooms (Diplomatic)

  • 175 sq m
  • Sleeps 5
  • 1 Twin Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 136 sq m
  • Sleeps 6
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed (Burj Khalifa View)

Premium bedding, minibar, in-room safe, individually decorated

Classic Room, 1 King Bed (Burj Khalifa View)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom

  • 89 sq m
  • Sleeps 4
  • 1 Twin Bed

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About the area

Dubai

Central Dubai getaway .With a stay at this Dubai Festival City hotel, you'll be steps from Dubai Festival City Mall.

What's nearby

  • Dubai Festival City Mall - 2 min walk - 0.3 km
  • Dubai Creek - 12 min walk - 1.1 km
  • City Centre Deira - 6 min drive - 5.8 km
  • Dubai Mall - 10 min drive - 11.5 km
  • Burj Khalifa - 10 min drive - 11.8 km

Getting around

  • Al Jadaf Station - 5 min drive
  • Dubai Intl. Airport (DXB) - 9 min drive

Restaurants

  • ‪Godiva - ‬2 min walk
  • ‪Caffè Nero - ‬8 min walk
  • ‪Choco Lovers - ‬2 min walk
  • ‪PAUL Bakery & Restaurant - ‬8 min walk
  • ‪ستاربكس - ‬8 min walk

About this property

InterContinental Dubai Festival City by IHG

5-star luxury hotel near Dubai Festival City Mall, connected to a shopping center
InterContinental Dubai Festival City by IHG offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 45747 square feet (4250 square meters) and includes a conference center. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury InterContinental Dubai Festival City by IHG. An area shuttle within 10 kilometers, a train station pick-up service, and a train station drop-off service are free. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 508 guestrooms or units
  • 36 levels
  • 4 dining venues
  • 2 bars or lounges
  • 45747 sq ft of conference space
  • 4250 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
InterContinental Dubai Festival City by IHG offers 508 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Languages

Arabic, English, Filipino, French, German, Hindi, Indonesian, Russian, Serbian, Spanish

Similar properties

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Crowne Plaza Festival City by IHG

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, 1,001 reviews
The price is CA $115
CA $148 total
includes taxes & fees
May 17 - May 18
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free train station pick-up and drop-off shuttle from 6:00 AM to midnight
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: AED 145 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch LED TV with satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 145 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

InterContinental Dubai City
InterContinental Dubai Festival City
InterContinental Festival
InterContinental Festival Dubai City
InterContinental Festival Hotel
InterContinental Festival Hotel Dubai City
Intercontinental Dubai Festival City Hotel Dubai
InterContinental Dubai Festival City Hotel
InterContinental Festival City Hotel
InterContinental Festival City
InterContinental Festival Cit
InterContinental Dubai Festival City
InterContinental Dubai Festival City by IHG Hotel
InterContinental Dubai Festival City by IHG Dubai
InterContinental Dubai Festival City an IHG Hotel
InterContinental Dubai Festival City by IHG Hotel Dubai

InterContinental Dubai Festival City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 432 out of 614 reviews
Rating 8 - Good. 131 out of 614 reviews
Rating 6 - Okay. 34 out of 614 reviews
Rating 4 - Poor. 8 out of 614 reviews
Rating 2 - Terrible. 9 out of 614 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Milan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

Service is excellent. However, the place is probably due for an upgrade. The bathroom had some mold in the ceiling. The food variety is great. However, the quality varies from one one type of food to another. A change that I did not like was charging for coffee and drinks in dinner. We were upgraded but we had to decline because the 1 bedroom suite had a film on its windows which blurred the view to the creek. I think the window films are there because of the video projection on the building at night. They need to do something about this.
Stayed 13 nights in Jan 2025

10/10 Excellent

Maryam

Travelled with family
Liked: Amenities
Amazing view..clean comfortable room
Stayed 3 nights in Jan 2025

10/10 Excellent

Ebony

Stayed 2 nights in Dec 2024

10/10 Excellent

Vikashkumar

Stayed 1 night in Nov 2024

10/10 Excellent

Rayner

Liked: Cleanliness, staff & service, property conditions & facilities
Like the proximity to the airport and the spacious suite. The floor smelled like smoke was the only issue
Stayed 1 night in Dec 2024

10/10 Excellent

Meshal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extent
Stayed 2 nights in Dec 2024

10/10 Excellent

rodrigo, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT PLACE TO STAY
Stayed 1 night in Nov 2024

10/10 Excellent

rodrigo, Bogota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay, near the airport and near Dubai Creek, the nicest place in Dubai
Stayed 1 night in Nov 2024

10/10 Excellent

Wissam

Stayed 7 nights in Oct 2024

10/10 Excellent

susan

Stayed 3 nights in Nov 2024

10/10 Excellent

Jason Steve

Stayed 4 nights in Oct 2024

10/10 Excellent

Hassib

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at, very clean, staff were nice and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanuale Brook

Stayed 10 nights in Oct 2024

10/10 Excellent

Jason Steve

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and accommodating
Stayed 4 nights in Oct 2024

10/10 Excellent

Shikha

Travelled with partner
Liked: Staff & service, property conditions & facilities
Well located near airport, cinema and mall.
Stayed 1 night in Oct 2024

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Everything is great. Great location. Have stay many times and will stay again! If I was to nit pick - checkin and checkout always a bit slow. Need more people on the desk.
Stayed 1 night in Sep 2024

10/10 Excellent

Shashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ishaq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent hotel, with a great location
Stayed 1 night in Sep 2024

10/10 Excellent

Ali

Stayed 2 nights in Aug 2024

10/10 Excellent

mahmood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

Stayed 1 night in Aug 2024

10/10 Excellent

mahmood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Amazing hotel friendly staff
Stayed 5 nights in Aug 2024

10/10 Excellent

mahmood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Nice room good breakfast friendly staff especially mr.amir recommended
Stayed 5 nights in Aug 2024

10/10 Excellent

Manabendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good views all around, very efficient and cordial staff, good choice of spending leisure time.
Stayed 2 nights in Aug 2024