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Marco Polo Hotel

4.0 star property
Family-friendly 4-star hotel near Gold Souk

Choose dates to view prices

Photo gallery for Marco Polo Hotel

Bar (on property)
Exterior
Concierge desk
Reception
Outdoor pool, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Al Muteena Street, Dubai, 25570
  • Al Ghurair Centre
    ‪7 min walk‬
  • Gold Souk
    ‪5 min drive‬
  • Dubai Cruise Terminal
    ‪9 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 27 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Dubai

Deira stay.Your stay at this Deira hotel places you within 2 miles (3 km) of Gold Souk and Dubai Creek. Burj Nahar Mall and Al Ghurair Centre are also within half a mile (1 km).

What's nearby

  • Al Ghurair Centre - 7 min walk - 0.7 km
  • City Centre Deira - 4 min drive - 4.1 km
  • Gold Souk - 5 min drive - 4.5 km
  • BurJuman Mall - 6 min drive - 6.2 km
  • Dubai Cruise Terminal - 9 min drive - 8.5 km

Getting around

  • Salah Al Din Station - 9 min walk
  • Dubai Intl. Airport (DXB) - 15 min drive

Restaurants

  • ‪Xiao Wei Yang (Little Lamb) - ‬5 min walk
  • ‪Al Riqqa Restaurant - ‬7 min walk
  • ‪مطعم أربيل العراقي - ‬5 min walk
  • ‪Palm Hotel - ‬1 min walk
  • ‪Montrial Coffe Shop - ‬7 min walk

About this property

Marco Polo Hotel

Family-friendly 4-star hotel near Gold Souk
Marco Polo Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A children's pool, a nightclub, and spa services are also featured at the family-friendly Marco Polo Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • Built in 1997
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Marco Polo Hotel offers 126 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 22-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Health Land Spa has 6 treatment rooms. Services include Swedish massages, Thai massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Afrikaans, Arabic, English, Filipino, Hindi

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: AED 25 for adults and AED 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 22-inch LCD TV with cable channels

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AED 100
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AED 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Marco Polo Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 90 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 25 for adults and AED 25 for children
  • Early check-in fee: AED 100 (subject to availability)
  • Late check-out fee: AED 100 (subject to availability)
  • Rollaway bed fee: AED 90 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Marco Polo Dubai
Marco Polo Hotel
Marco Polo Hotel Dubai
Marco Polo Dubai
Marco Polo Hotel Hotel
Marco Polo Hotel Dubai
Marco Polo Hotel Hotel Dubai

Marco Polo Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 141 out of 614 reviews
Rating 8 - Good. 224 out of 614 reviews
Rating 6 - Okay. 119 out of 614 reviews
Rating 4 - Poor. 58 out of 614 reviews
Rating 2 - Terrible. 72 out of 614 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

PARESH, NAIROBI

Stayed 5 nights in Jan 2025

2/10 Terrible

Sharif

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Money begging motel
Not recommended at all. This property is located in a dirty neighborhood with so rude and staff. The property charges you for everything even if your friends visit you, you have to pay a visit fee which is hilarious.
Stayed 3 nights in Dec 2024

10/10 Excellent

Zahara

Liked: Cleanliness, property conditions & facilities
NA
Stayed 7 nights in Oct 2024

10/10 Excellent

Lucas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and welcoming and offered assistance whenever I asked
Stayed 3 nights in Sep 2024

10/10 Excellent

Aun

Stayed 1 night in Aug 2024

10/10 Excellent

Abdul

Stayed 1 night in May 2024

2/10 Terrible

Tanimu

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

6/10 Okay

Alamgir, New York

Liked: Staff & service
Don’t like the room smell
Stayed 1 night in Feb 2024

4/10 Poor

Ronald

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calcutta Hotel in Dubai
Not up to Marco Polo standard, over priced, under delivery, extremely dated, seems to be focused on India
Stayed 1 night in Feb 2024

8/10 Good

Adel

Business traveller
Liked: Staff & service
Thank you Zahraa customer relation she is very friendly helpful
Stayed 6 nights in Jan 2024

2/10 Terrible

Ali

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Business traveller
fine
it was fine
Stayed 4 nights in Oct 2023

2/10 Terrible

Ahmed

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of cleanliness & unsanitary. Definitely not family friendly. 3 nightclubs inside the hotel with no security checking who’s coming in/out. In a very shady part of Dubai. DO NOT GET TRICKED BY THE PICTURES OR THE REVIEWS, DO NOT BOOK THIS HOTEL!!!
Stayed 7 nights in Aug 2023

6/10 Okay

Amer

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Spot of this Hotel is good but the hotel smell is Bad and the Roomes is very normal
Stayed 4 nights in Mar 2023

2/10 Terrible

Fetum

Business traveller
Disliked: Cleanliness, property conditions & facilities
Bathroom need to be cleaned extra extra extra more !!!
Stayed 1 night in Feb 2023

6/10 Okay

Prem Anand K

Liked: Cleanliness
Disliked: Property conditions & facilities
Not so good. Was allocated a Room on first floor directly above a discotheque which played extremely loud music right through the night.
Stayed 2 nights in Jan 2023

4/10 Poor

Michael

8/10 Good

Mohsen, Rochester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs
Stayed 2 nights in Nov 2022

6/10 Okay

Sayed

Liked: Cleanliness
Stayed 1 night in Sep 2022

10/10 Excellent

MAJID

Business traveller
Liked: Staff & service, property conditions & facilities
Price is good and affordable
Stayed 1 night in May 2022

10/10 Excellent

mohamed

Stayed 3 nights in May 2022

2/10 Terrible

Hassan

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exlent
Stayed 5 nights in May 2022

2/10 Terrible

Nelson

Disliked: Property conditions & facilities
Nothing to ride home especially being a so called 4 star hotel. Honestly,this is even worse for a 1 star hotel.
Stayed 13 nights in Apr 2022

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Apr 2022