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Mercure Gold Hotel Jumeirah Dubai by Accor

4.0 star property
4-star Mediterranean hotel near Dubai Cruise Terminal

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Photo gallery for Mercure Gold Hotel Jumeirah Dubai by Accor

Exterior
Lobby
Rooftop terrace
Outdoor pool
Food and drink

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included
  • Breakfast available

Explore the area

Map
Al Mina Road, Dubai, 66431
  • Jumeirah Mosque
    ‪2 min drive‬
  • La Mer
    ‪3 min drive‬
  • Dubai Cruise Terminal
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive Suite, 1 Double Bed

Premium bedding, in-room safe, desk, blackout drapes

Executive Suite, 1 Double Bed

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Family Double Room, 1 Double Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Suite

Premium bedding, in-room safe, desk, blackout drapes

Family Suite

  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

Similar properties

Exterior

Hilton Garden Inn Dubai Al Mina

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (605)
The price is CA $79
per night
CA $103 total
includes taxes & fees
2 Mar - 3 Mar
Hilton Garden Inn Dubai Al Mina

About the area

Dubai

Central Dubai getaway .Your stay at this Bur Dubai hotel places you within 3 miles (5 km) of Dubai Cruise Terminal and Dubai World Trade Centre. Dubai Creek and Gold Souk are also within 3 miles (5 km).

What's nearby

  • Dubai World Trade Centre - 4 min drive
  • Dubai Cruise Terminal - 4 min drive
  • Dubai Mall - 7 min drive
  • Gold Souk - 7 min drive
  • Burj Khalifa - 8 min drive

Getting around

  • Max Fashion Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 16 min drive

Restaurants

  • ‪Eat & Drink - ‬1 min walk
  • ‪فطاير دنيا الشام - ‬7 min walk
  • ‪Mannaland (만나랜드 Korean Restaurant) - ‬2 min walk
  • ‪Filli Cafe - ‬3 min walk
  • ‪كافتيريا جبل النور - ‬7 min walk

About this property

Mercure Gold Hotel Jumeirah Dubai by Accor

4-star Mediterranean hotel near Dubai Cruise Terminal
Mercure Gold Hotel Jumeirah Dubai by Accor offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.

Business amenities include a business center, a meeting room, and limo/town car service. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the business-friendly Mercure Gold Hotel Jumeirah Dubai by Accor. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This Mediterranean Dubai hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 732 sq ft of conference space
  • 68 sq m of conference space
  • Built in 2009
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Mercure Gold Hotel Jumeirah Dubai by Accor offers 184 accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

Arabic, English, French, German, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 72 per person
  • 2 restaurants
  • 1 bar
  • Free reception
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please be advised that all guests, including children, staying at Mercure Gold Hotel Al Mina Road Dubai are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.
The name on the credit card used at check-in must be the primary name on the guestroom reservation. If the card is unavailable, guests are required to contact the property in advance to request a third party credit card authorization form.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property does not allow children.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 72 per person
  • Airport shuttle fee: AED 250 per vehicle (roundtrip, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mercure Gold
Mercure Gold
Mercure Gold Al Mina Road Dubai
Mercure Gold Hotel
Mercure Gold Hotel Al Mina Road Dubai
Mercure Gold Hotel Mina
Mercure Gold Mina
Mercure Gold Hotel Jumeirah by Accor
Mercure Gold Hotel Al Mina Road Dubai
Mercure Gold Hotel Jumeirah Dubai by Accor Hotel
Mercure Gold Hotel Jumeirah Dubai by Accor Dubai
Mercure Gold Hotel Jumeirah Dubai by Accor Hotel Dubai

Mercure Gold Hotel Jumeirah Dubai by Accor Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 375 out of 1002 reviews
Rating 8 - Good. 361 out of 1002 reviews
Rating 6 - Okay. 129 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 66 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Claudia

Business traveller
Liked: Staff & service, room comfort
Great choice for business trips
Very comfortable and well-priced option for short stays in Dubai.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jason

Stayed 1 night in Oct 2024

4/10 Poor

Arafa Mohammed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 5 nights in Oct 2024

2/10 Terrible

Izrar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Teck Kim, Singapore

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Toiletries not provided but property has friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Abbas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the location of this property. TONS of dining options nearby. Staff was AMAZING, especially the gentlemen taking care of our luggage. Great guides and you must ask them about exploring Dubai! You wont be disappointed. Room was large, cool, and cleaned evey day. Can't say enough nice things about this hotel and the staff. Great work Mercure Gold. We will definitely come back.
Stayed 4 nights in Oct 2024

8/10 Good

Ryan

Stayed 2 nights in Oct 2024

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service!
Stayed 10 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable but needs improvement.
An OK hotel if you are on a budget and need to be in this particular area. It has a ground floor nightclub on the North side (right hand side upon entry) and it can be heard in the rooms above on that side. If possible, book a room on the South side and on floors 3 or 4. Food is acceptable, breakfast being the best. Lunch and dinner can be hit or miss. Staff are very helpful but let down by management.
Stayed 7 nights in Sep 2024

10/10 Excellent

Mohammod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Jhett

Business traveller
Expectation was not met
Noisy bar on the ground floor. Limited restaurant option. Old room furnitures and fixtures. Old mattress. No view to talk about.
Stayed 7 nights in Jul 2024

10/10 Excellent

Leano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

Anthony

Business traveller
Stayed 1 night in Jul 2024

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 9 nights in Jun 2024

10/10 Excellent

Eid

Liked: Cleanliness, staff & service, property conditions & facilities
Sanjay is great in housekeeping, he is cleaning the room well, all hygiene and good work by him. Room cleaning everyday is done. Bathrooms are clean
Stayed 1 night in Jun 2024

10/10 Excellent

bassam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, surrounding area
Stayed 4 nights in Jun 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night Stay in Dubai
On arrival the staff were friendly and efficient and nothing was too much trouble. Hotel is located in a great location to get around Dubai rooms were spacious clean and the bed was very comfortable. I would definitely stay here again
Stayed 2 nights in May 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not going again
Bed was not clean Bad smell rotten in room Furniture damaged No hot water
Stayed 6 nights in May 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness
Check in process was very slow. Did not get access to room until 5.20pm despite arriving and dropping bags at 7.30am. Was told room would be ready by 1.30-2.00pm. Towels not available at pool or gym. Struggled to get towels in room. Could do with sanitiser spray bottles and towels in gym to clean equipment.
Stayed 2 nights in May 2024

10/10 Excellent

Tanimu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best budget hotels, everyone is nice, beautiful place and environment, lovely staff. Would definitely go back there
Stayed 4 nights in May 2024

10/10 Excellent

Sarfraz

Liked: Cleanliness
Stayed 5 nights in Apr 2024

10/10 Excellent

ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real Gold
Wonderful and helpful staff. clean hotel. A little out of the way from the rest of the action in Dubia. There was a small TV, but the room was comfortable. Ethiad Museum was in walking distance, some good food options nearby, and supermarket right next door.
Stayed 1 night in Apr 2024

8/10 Good

Ahmed, Reseda

Friendly staff, close to restaurants and markets. Good price for the accommodation. Called ahead and tried to request a certain room I was in the previous time, but were not able to accommodate and the hotel interior had a musty smell that seemed to be from the AC or something… tried airing it out, but wasn’t able to the entire 4 days I was there. Pool staff were very pleasant and helpful
Stayed 4 nights in Apr 2024

2/10 Terrible

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like nightclubs under your room this is the place for you. Can’t fault the room itself, it was lovely but imagine a brand name hotel chain with a nightclub downstairs on a Wednesday night thumping music and hearing the DJ yelling come on come on let’s go let’s go.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024