Metropolitan Hotel Dubai

4.0 star property
Family-friendly 4-star hotel near Mall of the Emirates

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metropolitan Hotel Dubai

Check-in/check-out kiosk
Outdoor pool, sun loungers
Exterior
Lobby sitting area
Deluxe Suite

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
Sheikh Zayed Road, Exit 41, Al Thanya Street, Dubai, 31588
  • Umm Suqeim Beach
    3 min drive
  • Souk Madinat Jumeirah
    4 min drive
  • Kite Beach
    7 min drive
  • Dubai (DXB-Dubai Intl.)
    21 min drive

Room options

Deluxe Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Suite

  • 86 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Family Room

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

Ambassador Suite

  • 85 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Grand Deluxe Room

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Staycation Package, Early Check-in by 8 am & Late Check-out by 4 pm

  • 25 sq m
  • Sleeps 3
  • 1 Twin Bed OR 1 King Bed

Guest Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Similar properties

About the area

Dubai

Umm Al Sheif stay.Your stay at this Umm Al Sheif hotel places you within 3 miles (5 km) of Burj Al Arab and Mall of the Emirates. Umm Suqeim Beach and Souk Madinat Jumeirah are also within 3 miles (5 km).

What's nearby

  • Souk Madinat Jumeirah - 4 min drive - 3.7 km
  • Mall of the Emirates - 4 min drive - 3.4 km
  • Wild Wadi Water Park - 4 min drive - 4.2 km
  • Ski Dubai - 4 min drive - 3.3 km
  • Burj Al Arab - 5 min drive - 4.5 km

Getting around

  • Equiti Station - 14 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Al Beiruti Sheikh Zayed - ‬9 min walk
  • ‪ماكدونالدز - ‬3 min walk
  • ‪Al Safadi - ‬3 min walk
  • ‪Harvest and Co - ‬4 min drive
  • ‪Friends Avenue Cafe - ‬11 min walk

About this property

Metropolitan Hotel Dubai

Family-friendly 4-star hotel near Mall of the Emirates
Metropolitan Hotel Dubai offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. A children's pool, a sauna, and spa services are also featured at the family-friendly Metropolitan Hotel Dubai. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 320 guestrooms or units
  • 4 dining venues
  • Meeting rooms
  • Built in 2016
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Metropolitan Hotel Dubai offers 320 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages and manicures and pedicures.

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Russian

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free beach shuttle
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AED 72 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Children's pool
  • Electric bike charging stations
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • LED TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers train station shuttle services to and from First Gulf Bank (FGB) Station only.
Guests booking nonrefundable rates will receive an email with a link for payment of the deposit prior to their arrival. If payment is not received within 48 hours, the property reserves the right to cancel the reservation.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Metropolitan Hotel Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 72 per person
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

METROPOLITAN DUBAI
Hotel Metropolitan Palace
Metropolitan Palace Dubai
Metropolitan Hotel Dubai Hotel
Metropolitan Hotel Dubai Dubai
Metropolitan Hotel Dubai Hotel Dubai

Metropolitan Hotel Dubai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 196 out of 408 reviews" "
Rating 8 - Good. 150 out of 408 reviews" "
Rating 6 - Okay. 28 out of 408 reviews" "
Rating 4 - Poor. 20 out of 408 reviews" "
Rating 2 - Terrible. 14 out of 408 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Stayed 2 nights in Aug 2024

8/10 Good

Hatem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, modern hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

6/10 Okay

Mohamad

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not bad. Confusing to find the room
Stayed 1 night in May 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
Did just the job. Clean tidy and convenient. Above all good value for money.
Stayed 3 nights in May 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
free parking & food was amazing i really suggest the half board option
Stayed 3 nights in Mar 2024

10/10 Excellent

Entela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly! Good for families.
Stayed 3 nights in Apr 2024

10/10 Excellent

Diana

Stayed 7 nights in Feb 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay - whenever in dubai i stay there.
Stayed 1 night in Mar 2024

10/10 Excellent

RAY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel on the Subway Line
This is a very great hotel on the main NS highway and on the Subway line. The space is large, the rooms spacious and enough food and drink on site that you don't have to go out.
Stayed 5 nights in Feb 2024

10/10 Excellent

khaled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

2/10 Terrible

Adil

Business traveller
Due to flight changes my stay was reduced by 1 day. Hotel refusing to credit 1 day of stay although Expedia called & emailed several tmes informing regarding the changes. Same thing hapoended to another colleague.
Stayed 4 nights in Jan 2024

8/10 Good

Nawaf

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Zuhair

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2023

8/10 Good

Raed, Riyadh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service is excellent.
Stayed 3 nights in Nov 2023

10/10 Excellent

Niranjan

Stayed 4 nights in Nov 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip.
Business trip. I have stayed many times before Covid and like the hotel. My only feedback, the hotel needs to be more flexible and offer late check outs. Many flights in Dubai depart late in the evenings. This would be very customer focused approach.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mayada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Stay in the sectionaway from nightclub
I stayed at this hotel because of its location which is close to my Busineee meetings. I was checked in by Kamal at the front desk . Kamal was very professional ,friendly and offered me a room upgrade . Everything was okay , until I. And back to the hotel after the midnight and noticed that the loud music from the night club in the ground floor was way too noisy and I will not be able to sleep. I called the front desk and the agent apologized and said he will go and talk to the club management to reduce the music volume , but the music was on until 3:00 am and I couldn’t sleep that night until 4:15 am . I like this hotel and would probably stay there again, but definitely I will request to stay in the other side of the hotel away from the night club noise. Again a special thank you to Kamal from the front desk for his exceptional customer care service .
Stayed 1 night in Oct 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
_
Stayed 7 nights in Oct 2023

10/10 Excellent

Sering Omar Faty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility; Parking; Dining
Stayed 2 nights in Oct 2023

10/10 Excellent

Nashfeer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Mohammed

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good
Stayed 1 night in Jul 2023

10/10 Excellent

steve

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff helpful with calling the taxi. staff accommodating with when it was convenient for us for them to clean the room. breakfast menu changing slightly daily.
Stayed 8 nights in Jul 2023