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Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

5.0 star property
5-star luxury hotel near Marina Beach

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Photo gallery for Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

3 restaurants, breakfast, lunch, dinner served; international cuisine
Superior Twin Room, 2 Single Beds
Treatment room
Separate tub and shower, rainfall showerhead, eco-friendly toiletries
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Room service

Explore the area

Map
Jumeirah Lakes Towers Cluster T, Off Sheikh Zayed Road, Dubai
  • Dubai Marina Mall
    ‪20 min walk‬
  • The Walk
    ‪7 min drive‬
  • Marina Beach
    ‪13 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Executive Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Executive Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Business Lounge Access

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, 1 Bedroom, Business Lounge Access

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Bedrooms, Business Lounge Access (Jumeirah)

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, 2 Bedrooms, Business Lounge Access (Jumeirah)

  • 70 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Apartment, 1 Bedroom

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Premium bedding, pillowtop beds, minibar, in-room safe

Apartment, 2 Bedrooms

  • 150 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Suite, 3 Bedrooms, Business Lounge Access, Tower

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, 3 Bedrooms, Business Lounge Access, Tower

  • 40 sq m
  • City view
  • Sleeps 8
  • 2 Double Beds and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Front of property

Superior Twin Room, 2 Single Beds

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Twin Room, 2 Single Beds

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Dubai

Jumeirah Lakes Towers stay.Your stay at this Jumeirah Lakes Towers hotel places you within 2 miles (3 km) of Marina Beach and Dubai Marina Mall. The Walk and Mohammad Bin Ahmed Al Mulla Mosque are also within 2 miles (3 km).

What's nearby

  • Dubai Marina Mall - 20 min walk - 1.7 km
  • The Walk - 7 min drive - 7.1 km
  • Skydive Dubai - 9 min drive - 7.1 km
  • Emirates Golf Club - 9 min drive - 7.5 km
  • Marina Beach - 13 min drive - 7.4 km

Getting around

  • Sobha Realty Station - 6 min walk
  • Dubai Intl. Airport (DXB) - 34 min drive

Restaurants

  • ‪Shisha Rooftop Cafe - ‬1 min walk
  • ‪Friends' Avenue Cafe JLT - ‬3 min walk
  • ‪Meowtropolis Cat Cafe - ‬7 min walk
  • ‪Raju Omlet Jlt - ‬16 min walk
  • ‪Cafe Confetti - ‬16 min walk

About this property

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

5-star luxury hotel near Marina Beach
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers its guests a children's pool, an outdoor pool, a health club, and a hot tub. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A sauna, a terrace, and multilingual staff are also featured at the luxury Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 354 guestrooms or units
  • 35 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Built in 2015
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers 354 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), Danish, Dutch, English, Filipino, French, German, Hindi, Indonesian, Macedonian, Romanian, Russian, Swahili, Thai, Ukrainian, Urdu

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 119 for adults and AED 50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Golf caddies
  • Golf carts
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch LED TV with premium channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Per local law, all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 119 for adults and AED 50 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Dubai Jumeirah Lakes Towers Hotel
Pullman Jumeirah Lakes Towers Hotel
Pullman Dubai Jumeirah Lakes Towers
Pullman Jumeirah Lakes Towers
Pullman Dubai Jumeirah Lakes Towers Hotel Residence
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Hotel
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Dubai

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 288 out of 554 reviews
Rating 8 - Good. 180 out of 554 reviews
Rating 6 - Okay. 54 out of 554 reviews
Rating 4 - Poor. 16 out of 554 reviews
Rating 2 - Terrible. 16 out of 554 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Munich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient close to the subway
Stayed 4 nights in Dec 2024

10/10 Excellent

Joanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Marina, JBR beach and other attractions. Staff were helpful and hotel immaculate. Would visit again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ahmed, JEDDAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wonderful hotel ,food was great the only thing that bother me was the light of the AC control.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ammar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit this hotel every time I'm in Dubai. It’s easy to get to JBR by taking the tram or by walking through the mall across the street and along the marina. If you prefer the train, the station is just a two-minute walk away then you can go to the Emirates Mall, Dubai Mall, Downtown, and other stations.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near metro station
Hotel was near metro station so it was convenient as we took the metro from the airport to hotel. There's Starbucks in the lobby. Hotel breakfast was good with many choices. There's also some eateries near the hotel within walking distance.
Stayed 3 nights in Nov 2024

10/10 Excellent

Suan Toon Sean, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sau Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best services
When we arrived the hotel in early morning. Front desk male staff tried his best to get a room for us. The price to upgrade to an apartment was reasonable. We could take a rest in the room after the long flight. The house keeping staff gave us a comfortable environment for us to sleep. Moreover, the breakfast was very good and delicious. We highly recommend.
Stayed 2 nights in Dec 2024

2/10 Terrible

nazia

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the Pullman Hotel in Jumeirah Lake Towers, Dubai, was a nightmare. For six days, the washroom in my room was constantly clogged, unusable forcing me to take my kids to an adjacent building to use the facilities. Daily calls to maintenance, with plumbers visiting three times a day, did not resolve the issue, causing significant inconvenience and disrupting our trip. The check-in process was equally terrible. I was met with an unwelcoming attitude and initially given the wrong room, only corrected after I posted a Google review. Despite arriving a day late due to flight interruptions, the hotel refused to adjust my dates, and the receptionist struggled to find a room, finally assigning me a room with only one bed, contrary to my booking. I made a huge mistake booking this hotel. We booked 5 rooms in this hotel for our annual family vacation. Once they have your money they dont care. I paid $250/room per night, totaling almost $1600/room for six nights , for a substandard experience. I strongly advise against booking this hotel. There are many better options available, as this hotel lacks basic customer service and is not worth the high cost. They dont offer fair compensation for the inconvenience cause by their negligence and poor upper management.
Stayed 7 nights in Nov 2024

10/10 Excellent

James

Stayed 2 nights in Nov 2024

10/10 Excellent

naresh

Stayed 3 nights in Nov 2024

8/10 Good

John C.

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 20 nights in Oct 2024

10/10 Excellent

ROBERT

Well situated. Staff was very helpful and accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

hamidreza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accebility in JLT is a bit turning around one way
Stayed 9 nights in Sep 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel to stay in and convenient location for my trip. Close by to the metro and Dubai Marina is walking distance away. Plenty of supermarkets and restaurants nearby also. Gym is very good.
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2024

10/10 Excellent

Altay Kuzey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Mohamed, new york

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel at good price staff is amazing
Stayed 4 nights in Apr 2024

10/10 Excellent

Antoine Sho

Simply perfect
Stayed 3 nights in Jul 2024

8/10 Good

Rana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 11 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 days in Pullman JLT
I spent 10 days in this hotel and it was very pleasant for business trip. All the staff is friendly and the restaurant is one of the best I’ve tested (I’m traveling a lot). Special mention to the CHEF (an Indian miss).
Stayed 5 nights in Jun 2024

10/10 Excellent

Momodou

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and the summer rates are excellent. Right next to the Metro Station. Staff are very helpful and professional.
Stayed 7 nights in May 2024

10/10 Excellent

Ka Kit B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Ashley Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Lake setting
Stayed 5 nights in Apr 2024

10/10 Excellent

patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Nikolaj

Stayed 4 nights in Apr 2024