Sheraton Grand Hotel, Dubai

5.0 star property
5-star luxury hotel near Dubai World Trade Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Hotel, Dubai

Exterior
Outdoor pool, sun loungers
Executive Suite, 1 Bedroom | City view
Breakfast, lunch, dinner served; international cuisine
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3 Sheikh Zayed Road, Dubai
  • Dubai World Trade Centre
    18 min walk
  • Dubai International Convention and Exhibition Centre
    3 min drive
  • Museum of the Future
    4 min drive
  • Dubai (DXB-Dubai Intl.)
    13 min drive

Room options

Club Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Single Bed

  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

Deluxe Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms

  • 120 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Apartment, 3 Bedrooms, View

  • 170 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

Apartment, 1 Bedroom

  • 78 sq m
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms

  • 120 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 130 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms

  • 212 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Suite, 1 Bedroom

  • 83 sq m
  • Sleeps 3
  • 1 Double Bed

Grand Suite, 1 Bedroom

  • 83 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Dubai

Trade Center stay.Your stay at this Trade Center hotel places you within 3 miles (5 km) of Dubai World Trade Centre and Dubai Mall. Also, Burj Khalifa is within 3 miles (5 km) and Dubai Creek is within 6 miles (10 km).

What's nearby

  • Dubai World Trade Centre - 18 min walk
  • Dubai International Convention and Exhibition Centre - 3 min drive
  • Dubai Mall - 5 min drive
  • Burj Khalifa - 6 min drive
  • Gold Souk - 9 min drive

Getting around

  • World Trade Centre Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 13 min drive

Restaurants

  • ‪PLAY Restaurant & Lounge - ‬5 min walk
  • ‪Opa Dubai - ‬5 min walk
  • ‪Oscar Restaurant - ‬1 min walk
  • ‪The Sum of Us - ‬2 min walk
  • ‪Link - ‬1 min walk

About this property

Sheraton Grand Hotel, Dubai

5-star luxury hotel near Dubai World Trade Centre
Sheraton Grand Hotel, Dubai offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 4026 square feet (374 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the luxury Sheraton Grand Hotel, Dubai. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

  • 654 guestrooms or units
  • 51 levels
  • 4026 sq ft of conference space
  • 374 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sheraton Grand Hotel, Dubai offers 654 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Russian, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AED 75 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: AED 135 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Grand Hotel, Dubai

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 135 per person
  • Fee for in-room wired internet: AED 75 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Grand Hotel Dubai
Sheraton Grand Hotel
Sheraton Grand Dubai
Sheraton Grand
Sheraton Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel
Sheraton Grand Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel Dubai

Sheraton Grand Hotel, Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 663 out of 1005 reviews" "
Rating 8 - Good. 254 out of 1005 reviews" "
Rating 6 - Okay. 44 out of 1005 reviews" "
Rating 4 - Poor. 23 out of 1005 reviews" "
Rating 2 - Terrible. 21 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Saeed

Stayed 1 night in Jul 2024

10/10 Excellent

GZEYA

Liked: Cleanliness, staff & service
We had a great time. Everyone was welcoming and nice. Thank you for having us.
Stayed 9 nights in Aug 2024

10/10 Excellent

Gurps

Stayed 1 night in Jul 2024

10/10 Excellent

Faisal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th hospitality , The location and the service is great
Stayed 2 nights in Jul 2024

2/10 Terrible

Omar

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was thoroughly disappointed with my recent stay at this hotel, despite having been a loyal customer for five years. Unfortunately, the rooms failed to meet basic cleanliness standards, with loose sockets and dirty towels provided by housekeeping. To make matters worse, our toilet seat was broken. This was undoubtedly the worst experience for my family and me, and we will not be returning to this hotel in the future.
Stayed 9 nights in Jul 2024

8/10 Good

Sreedhar

Stayed 2 nights in Jul 2024

10/10 Excellent

Tate

Travelled with family
Liked: Cleanliness, amenities
Great place, friendly staff and easy access to most places .
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Vincentia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Zakir

Stayed 4 nights in May 2024

6/10 Okay

Taha

Stayed 3 nights in Apr 2024

10/10 Excellent

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Clean rooms but not much around the hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Suchit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, connected major tourist sports with monorail.
Stayed 5 nights in Mar 2024

10/10 Excellent

Zakir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a pleasant stay
Very good customer service by the whole team. We were warmly welcomed at checking by Sheryl and checking time was swift.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came for an exhibition, the service was amazing. I went for swimming this morning. The excellent service by Faisal in the swimming pool area made my swimming experience very pleasant l. Amazing customer service experience in the pool area, the water was absolutely the right temperature and very refreshing( could not feel the chlorine )
Stayed 2 nights in Jun 2024

10/10 Excellent

Aishah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property I came here last October 2023 & this May i would definalty come again. All attractions are nearby & its very Central The Meto is also walking distance
Stayed 7 nights in May 2024

10/10 Excellent

Myasara

Stayed 5 nights in Feb 2024

10/10 Excellent

mahasti

Travelled with group
Very friendly staff and clean
Stayed 7 nights in May 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in luxury on your Dubai trip
Absolutely superb hotel with super friendly staff, great facilities (including the fantastic pool!) Massively recommend!
Stayed 2 nights in May 2024

4/10 Poor

Sergey, Baie Lazare

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Kelechi

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional
Stayed 8 nights in Apr 2024

10/10 Excellent

Michael

Stayed 3 nights in Apr 2024

6/10 Okay

HOSAM

Travelled with family
Disliked: Property conditions & facilities
Perfect location , nothing special , no welcoming, nothing !!!!old hotel , busy !!
Stayed 3 nights in Apr 2024

10/10 Excellent

John, Parker

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the rooms are well designed for comfort and convenience. There is a nice exercise facility and a beautiful pool on the top level. I was very impressed by the positive attitude of the staff that cleaned my room (Sange and Narendra), the wait staff in the hotel dining room (Gagan, Sweety, Abbasi, Dipesh and Hunny), and Don the pool manager.
Stayed 2 nights in Apr 2024

10/10 Excellent

Whatkekeyi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe hotel to stay at very luxury. Very quiet. Transportation it’s right on their door train or tax. They have restaurant inside and bar, jacuzzi and so on very awesome place to stay at if you’re in Dubai I recommend it.
Stayed 3 nights in Feb 2024