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Sofitel Dubai Downtown

5.0 star property
5-star luxury hotel near Emaar Square, connected to a shopping center

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Photo gallery for Sofitel Dubai Downtown

3 bars/lounges, swim-up bar, poolside bar
Exterior
Club Suite, 1 King Bed (Opera Suite, Club Millésime access)
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
Sheihk Zayed Road, Downtown Dubai, Dubai
  • Emaar Square
    ‪6 min walk‬
  • Dubai Mall
    ‪8 min walk‬
  • Burj Khalifa
    ‪8 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪17 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed (Burj Khalifa View)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio

Studio

Studio

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Club Lounge Access

Luxury Room, 1 King Bed, Club Lounge Access

Luxury Room, 1 King Bed, Club Lounge Access

  • 49 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Club Lounge Access (Burj Khalifa View)

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed, Club Lounge Access (Burj Khalifa View)

  • 147 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Apartment, 1 Bedroom

  • 83 sq m
  • Partial sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

  • 90 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Burj Khalifa View)

Junior Suite, 1 King Bed (Burj Khalifa View)

Junior Suite, 1 King Bed (Burj Khalifa View)

  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed

  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club Lounge Access (Burj Khalifa View)

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed, Club Lounge Access (Burj Khalifa View)

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, Club Lounge Access (Burj Khalifa View)

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 2 Single Beds, Club Lounge Access (Burj Khalifa View)

  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

  • 49 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

Premium bedding, down comforters, minibar, in-room safe

TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

  • 150 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Room, 2 Single Beds

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 2 Single Beds

  • 53 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Le Petit Prince Kids & Family Room

Premium bedding, down comforters, minibar, in-room safe

Luxury Le Petit Prince Kids & Family Room

  • 53 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

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4.8 out of 5, Exceptional, (1192)
The price is CA $236
per night
CA $296 total
includes taxes & fees
20 Mar - 21 Mar
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About the area

Dubai

Downtown Dubai stay.Within a 10-minute walk of this Downtown Dubai hotel, you'll find Emaar Square and Dubai Mall. Burj Khalifa and Dubai Opera are also within half a mile (1 km).

What's nearby

  • Dubai Mall - 8 min walk - 0.7 km
  • Burj Khalifa - 8 min walk - 0.8 km
  • Dubai Opera - 11 min walk - 1.0 km
  • Dubai Fountain - 15 min walk - 1.3 km
  • City Walk - 18 min walk - 1.5 km

Getting around

  • Burj Khalifa - Dubai Mall Station - 2 min walk
  • Dubai Intl. Airport (DXB) - 17 min drive

Restaurants

  • ‪Amelia - ‬5 min walk
  • ‪CÉ LA VI Dubai - ‬6 min walk
  • ‪Mori Sushi - ‬6 min walk
  • ‪Bab Al Mansour - ‬10 min walk
  • ‪The Six - ‬8 min walk

About this property

Sofitel Dubai Downtown

5-star luxury hotel near Emaar Square, connected to a shopping center
Sofitel Dubai Downtown offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 11 meeting rooms are available. Event space at this hotel measures 14956 square feet (1389 square meters) and includes a conference center. A fitness center, a terrace, and a complimentary children's club are also featured at the luxury Sofitel Dubai Downtown. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 350 guestrooms or units
  • 31 levels
  • 5 dining venues
  • 3 bars or lounges
  • 14956 sq ft of conference space
  • 1389 sq m of conference space
  • Built in 2014
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Sofitel Dubai Downtown offers 350 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Malay, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian

Property amenities

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Babysitting (surcharge)
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: AED 145 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Bike parking
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Playground
  • Sauna
  • Shopping
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Dubai Downtown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 200 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 145 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 703089

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Sofitel Dubai Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1001 reviews
Rating 8 - Good. 168 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Safiyya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable property to the Dubai Mall. Ubers and Taxis were also easily accessible. Clean facilities and very friendly staff members.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sonal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip for limited time,location is excellent but the real gem is the staff , very nice and helpful from start,they also helped in not only keeping our luggage last day but helping to put some medicines in fridge. Room is spacious ,clean and views were good ,and quiet .
Stayed 2 nights in Nov 2024

8/10 Good

Sam

Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Stayed 3 nights in Nov 2024

10/10 Excellent

Ahmed Olaide

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures don’t do justice to Sofitel Downtown Dubai. I enjoyed every minute of my stay here. From the minute we walked in, we were treated like royalty. The appliances are top notch, the facilities are clean and the staff are incredibly courteous. Despite being in downtown it’s kids friendly. Worth every penny spent.
Stayed 6 nights in Nov 2024

10/10 Excellent

Aakash

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel well design suites and great service
Stayed 6 nights in Nov 2024

10/10 Excellent

Guillermo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 5 nights in Nov 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything and breakfast was on point. Very clean hotel all around.
Stayed 3 nights in Nov 2024

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly, modern looking hotel with pretty nice view. The breakfast not much option. Nice swimming pool but the from this hotel is location. Near Burj Khalifa and Dubai Mall.
Stayed 4 nights in Nov 2024

8/10 Good

Roger, Saint Johns

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was particularly unhappy with the L’Apero restaurant where I took my daily breakfast and the executive VIP lounge. The Food buffet was constantly full of flies and the staff did not know what to do. You simply loose your appetite. Also, the timing window for the pre-dinner canapés was too small to be of any use.
Stayed 3 nights in Nov 2024

10/10 Excellent

Reinaldo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jayba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Telvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything, the location, the staff, food , house keeping and guest relations went above and beyond, brought happy birthday cake for my fiance, and did some decorations, they were amazing
Stayed 4 nights in Nov 2024

10/10 Excellent

Seraj

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and had a wonderful experience! The rooms were exceptionally clean, which made my stay very comfortable. The reception team was professional and welcoming, always ready to assist with any inquiries. Plus, the hotel's location near the main Mall in Dubai was a huge bonus—convenient for shopping and dining. I highly recommend this hotel for anyone visiting the area!
Stayed 2 nights in Nov 2024

10/10 Excellent

Doralia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect Hotel in Dubai near all your shopping needs.
Stayed 6 nights in Oct 2024

10/10 Excellent

khadija

Stayed 4 nights in Oct 2024

8/10 Good

Moustapha

Travelled with family
Liked: Cleanliness, staff & service
The hotel location is ideal, although, it’s still a good 25min walk through the tunnel to reach Dubai Mall. There isn’t anything glaringly wrong with the hotel however for 5 stars you do expect a tad more. Staff, clearly trying their best to be hospitable, clearly look over worked and tired and the enthusiasm just isn’t there.
Stayed 5 nights in Oct 2024

10/10 Excellent

Talat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent services and amazing breakfast
Stayed 4 nights in Oct 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Fizza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Amazing location!
Amazing stay. Room was clean with Ana amazing view of the Burj khalifa, breakfast buffet was great, and the hospitality and service is unbeatable. We loved our stay so much that we will stay again if we come back.
Stayed 5 nights in Oct 2024

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for everything, everything was great!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super place
Stayed 8 nights in Oct 2024

10/10 Excellent

Fei

Liked: Cleanliness
Stayed 3 nights in Oct 2024