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MainStay Suites Dubuque at Hwy 20

2.5 star property
Hotel perfectly located for exploring Dubuque

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for MainStay Suites Dubuque at Hwy 20

Courtyard
Exterior
2 Queen Beds, Suite, Nonsmoking
Free continental breakfast
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
1275 Associates Dr, Dubuque, IA, 52002
  • Kennedy Mall
    4 min drive
  • University of Dubuque
    7 min drive
  • Clarke University
    7 min drive
  • Dubuque, IA (DBQ-Dubuque Regional)
    15 min drive

Room options

View all photos for Suite, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking

2 Queen Beds, Suite, Nonsmoking

2 Queen Beds, Suite, Nonsmoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

Similar properties

Exterior
Country Inn & Suites by Radisson, Dubuque, IA
Pool
Hot tub
Breakfast included
Pet-friendly
3.8 out of 5, Good, (1000)
The price is CA $237
per night
CA $265 total
includes taxes & fees
12 Oct - 13 Oct
Country Inn & Suites by Radisson, Dubuque, IA

About the area

Dubuque

Heart of Dubuque.Within 3 miles (5 km) of this Dubuque hotel, you'll find Kennedy Mall and Bell Tower Theater. Bunker Hill Golf Course and University of Dubuque are also within 3 miles (5 km).

What's nearby

  • Kennedy Mall - 4 min drive
  • University of Dubuque - 7 min drive
  • Loras College - 8 min drive
  • Diamond Jo Casino - 10 min drive
  • National Mississippi River Museum and Aquarium - 10 min drive

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Panera Bread - ‬4 min drive
  • ‪Culver's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

MainStay Suites Dubuque at Hwy 20

Hotel perfectly located for exploring Dubuque
WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available. Event space at this hotel measures 240 square feet (22 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at MainStay Suites Dubuque at Hwy 20. Self parking is free.

Smoking is allowed in designated areas at this Dubuque hotel.

  • 75 guestrooms or units
  • 3 levels
  • 240 sq ft of conference space
  • 22 sq m of conference space
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
MainStay Suites Dubuque at Hwy 20 offers 75 accommodations with safes and complimentary newspapers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mainstay Suites Dubuque
Mainstay Suites Hotel Dubuque
Mainstay Dubuque
MainStay Suites Dubuque, Iowa
Mainstay Suites Dubuque Hotel
Mainstay Suites Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel
MainStay Suites Dubuque at Hwy 20 Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel Dubuque

MainStay Suites Dubuque at Hwy 20 Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 132 out of 452 reviews" "
Rating 8 - Good. 142 out of 452 reviews" "
Rating 6 - Okay. 89 out of 452 reviews" "
Rating 4 - Poor. 58 out of 452 reviews" "
Rating 2 - Terrible. 31 out of 452 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Jonathon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay and reasonable priced.
Stayed 1 night in Jun 2024

10/10 Excellent

Christian

Stayed 1 night in Jun 2024

6/10 Okay

Kayti

Travelled with family
Disliked: Cleanliness
Non smoking building was in no way smoke free, of any kind, even when we switched to the opposite end of the building where the outdoor designated smoking area was. Our room was only half clean, maybe, for both of them. Breakfast was the same boring thing day after day. Most hotels cycle through the options. One can only eat biscuits and gravy so mamy times. And it was old and dried out, therefore not kept up. Couldn't find front desk/staff members most of the time, even when calling as requested. Staff was very kind and helpful though. I could go on, but these are the finer points. Was cleaner than many budget hotels, but I would say 50/50 in that area.
Stayed 3 nights in Jun 2024

2/10 Terrible

Melvin

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hair on walls of shower toilet roll already used thin soap bars
Stayed 1 night in Jun 2024

8/10 Good

Kathie

Stayed 1 night in Jun 2024

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed here a few years back and it was older but nice. Since then it has changed owners. The entire first floor smells of spice and the over all condition inside is run down and dirty. We had to replace our own battery to our smoke detector. Blood stain on my bedding. The exterior landscape looks like life after people, weeds growing in the rocks. Won’t be back
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
My how the times have changed
Stayed here previously. Loved the price, space, and convenience. Hotel was virtually empty, yet we were placed on the third floor. Room next door had a couple that was arguing and fussing at a kid all night. The toilet seat was loose, stove was filthy, floor was sticky. Someone spilled something by the elevator that was never cleaned. Room had two televisions, one remote. Seems the attention to detail is no longer here, Dissapointed, to say the least.
Stayed 2 nights in Jun 2024

6/10 Okay

Doris

Stayed 2 nights in Jun 2024

10/10 Excellent

Rodney

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy a d quiet
Stayed 1 night in Jun 2024

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean & nice. Hotel was easy to find. Great eating places close by.
Stayed 1 night in May 2024

4/10 Poor

Charlita

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was FILTHY! I did not feel comfortable at all. Had to go and purchase cleaning supplies and new sheets & towels. Two microwaves because the one over the stove didn’t work. Stove, fridge & both microwaves were dirty. Please note there is only a housekeeper ONCE A WEEK. I did not see this when booking. The smell was HORRIBLE throughout the entire hotel. LITERALLY made me sick to my stomach. Hotel looks old and rundown. Couch looked filthy did not sit on that thing along with the chairs. Towel were dingy definitely not white. Bathroom had hair in the tub. Splashes and splatter on walls, door, and frames. The mirror in the bedroom was nice. The HVAC System is LOUD. The Air conditioner works well. Barley any staff present at the front desk. Would not recommend staying here.
Stayed 2 nights in Jun 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well priced and the suite was perfect for our trip.
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great, but the hotel is really run down. The couch arms were filthy. The bathroom smelled and the toilet kept running. The stove in the suite was old and crusty. The refrigerator had been painted and the paint was chipping off the handle. It appeared staff had cleaned welll, but because of the wear, the room felt dirty and gross. Breakfast was decent. Staff was nice.
Stayed 2 nights in May 2024

2/10 Terrible

Shad

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled so bad and they try to charge you more when you arrive
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The deadbolt would not unlock so we had to jump out the window to get out. Not sure why we had to pay for our room.
Stayed 1 night in Apr 2024

4/10 Poor

Lynn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
room was dirty same as last year...i submitted the same complaint and nothing has changed...floor sticky, towels yellow paint on fridge and walls peelling room smelled musty..hallways reeked of marijuana....wont be back
Stayed 2 nights in May 2024

4/10 Poor

Susan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty. It was obvious the bathroom counter had not been completely wiped down, as there were toiletries left behind, that would not be provided by the hotel. The "security" door that should be locked at all times in the back was not locked. Anyone could walk in the back.
Stayed 2 nights in May 2024

2/10 Terrible

Todd

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jankiest Stay of my entire life
The hotel is run down and not worth the money. The carts to carry things up to your room are broken. We enter our $300 a night suite and the door won’t open unless you pull the handle to fully close it before entering and I felt very unsafe. We walked in and the cupboard door was missing. The refrigerator looked as if it had been painted and it was peeling off. There was no panel covering the pipes and basin of the sink. It felt more like a super 8 than a suite.
Stayed 1 night in May 2024

6/10 Okay

Steve

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service
AC was not working and restroom sink was draining very slowly. Informed staff of issues at checkout.
Stayed 1 night in Apr 2024

10/10 Excellent

Linda, SOLON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows were comfortable
Stayed 1 night in Apr 2024

6/10 Okay

katie

Travelled with family
Disliked: Cleanliness, amenities
The front desk person was friendly. The breakfast was actually okay- I have had worse. They didn’t have any hot items. They had waffles, cereal, bagels and toast. They had mini muffins and donuts, which my kids liked. The bagels and bread were individually wrapped in baggies. However, the room was just not clean. They are very spacious and have a small kitchen (old)- would be great for extended stays. We were only there 1 night. The shower had an old soap wrapper in it. There was so much dust on the top of the shower you could visibly see it on the top. Needs a deep clean. There was hair all over the floor that was not ours. The couch had stuff on it, not sure what it was. The desk chairs needed to be scrubbed. The room was just really in need of a vacuum , sweep and carpet clean. The curtains were also dusty. Just felt gross. Disappointed because I really loved the space for my kids to run around. But I was constantly worried they would find something on the ground and try to eat it (my 1 year old) . I’m not one to complain. I was a housekeeper and front desk person at a hotel for a while though, so I know when something needs to be cleaned better. Ick
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are sweet and kind. And they are very accommodating. Would recommend this place to anyone.
Stayed 2 nights in Mar 2024