The first room we got on the first floor smelled really bad like something had died in it. The front desk quickly made new arrangements to another room. It unfortunately smelled like body odour but was tolerable (I didnt want to bother front desk again). It was clean and hallways smelled fine so not sure what was causing the weird smell. Another negative is fridges are small with no freezer and the hot tub was out of order. Place is pricey because of location. They told us we could use the neighboring hotels hot tub but who the heck wants to do that. Positives, breakfast was good, easy parking, nice area in canal park, beds were comfy. Coffee and tea available all day in lounge area. Elevators were fast, laundry facilities were good. Ice machines on all floors which is convenient. Gym facility was very good for a hotel, no broken machines. Lots of staff working which is great to see, this likely means they must treat staff well. Overall more positives than negatives. Would stay here again for the location but would call ahead to ensure the pool area is up and running.