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Best Western Queens Hotel

3.0 star property
3-star hotel perfect for exploring Dundee

Choose dates to view prices

Photo gallery for Best Western Queens Hotel

Bar (on property)
Property amenity
Standard Room, 1 Double Bed, Non Smoking
Exterior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
160 Nethergate, Dundee, Scotland, DD1 4DU
  • University of Dundee
    ‪1 min walk‬
  • City Square
    ‪7 min walk‬
  • V&A Dundee
    ‪9 min walk‬
  • Dundee (DND)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Dundee

City center stay.Steps from the hotel, you'll find Dundee Contemporary Arts Centre and Dundee Repertory Theatre. University of Dundee and Dundee Science Centre are also within half a mile (1 km).

What's nearby

  • University of Dundee - 1 min walk - 0.1 km
  • Dundee Contemporary Arts Centre - 1 min walk - 0.1 km
  • Dundee Science Centre - 2 min walk - 0.2 km
  • City Square - 7 min walk - 0.6 km
  • V&A Dundee - 9 min walk - 0.8 km

Getting around

  • Dundee Station - 8 min walk
  • Dundee (DND) - 11 min drive

Restaurants

  • ‪Muffin Break - ‬6 min walk
  • ‪Discovery Beers - ‬1 min walk
  • ‪The Library Café - ‬5 min walk
  • ‪The Braes - ‬3 min walk
  • ‪Nether Inn - ‬2 min walk

About this property

Best Western Queens Hotel

3-star hotel perfect for exploring Dundee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Best Western Queens Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
  • 53 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Bar or lounge
  • Dining venue
Best Western Queens Hotel offers 53 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Polish, Portuguese, Spanish

Similar properties

Exterior detail

Four Points Flex by Sheraton Dundee

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.9 out of 5, Exceptional, 19 reviews
Four Points Flex by Sheraton Dundee

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 7.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • TV with premium channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between July 20 and September 30.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 7.5 for adults and GBP 7.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee

Best Western Queens Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 168 out of 534 reviews
Rating 8 - Good. 235 out of 534 reviews
Rating 6 - Okay. 84 out of 534 reviews
Rating 4 - Poor. 33 out of 534 reviews
Rating 2 - Terrible. 14 out of 534 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

PAULINE

Stayed 2 nights in Nov 2024

8/10 Good

Rory

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Sue

Liked: Staff & service, room comfort
Disliked: Cleanliness
Ok but wouldn’t stay again
Staff at this hotel are excellent. We checked into our room to find the bed messy/slept in & towels on the floor of the bathroom. Clearly the room wasn’t ready for us! We were moved to another room which was ok but needed some attention! Bathroom mirror was filthy, floor dirty but we did have a clean, freshly made bed!
Stayed 1 night in Nov 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
very old fashioned
Stayed 1 night in Oct 2024

6/10 Okay

Marion

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good location
The hotel was in a good location. Check in was excellent. Sraff very friendly. The hotel is a beautiful building with character and creeky floorboards. Our room was spaces and comfortable. Breakfast was lovely. Now the downside. The noise from the club next door was horrendous, Im all for young ones enjoying themselves but not wgen i have to listen to it for hours. Not a great sleep !
Stayed 1 night in Oct 2024

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class location with ample parking places. The service I received for the one night stay was very good . Access to the shower via the bath was difficult for me having a problem leg and no grab handles. As it was only one night I never enquired if there was any rooms with showers (no bath). This was a minor point otherwise no complaints
Stayed 1 night in Oct 2024

10/10 Excellent

James

A great stay
Great stay friendly staff
Stayed 1 night in Oct 2024

2/10 Terrible

Marc

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very poor quality hotel. Cleanliness was an issue. The window frame and sill had dirt which had become deeply ingrained in the woodwork. Used Coffee and tea cups were never washed as part of the daily housekeeping service. And the fitted carpet on the floor looked like it hadn't been properly cleaned since it was laid many years ago. Maintenance of the room was even worse. The net curtain to the window had collapsed on one side and was hanging loose by a thread. It was like that when we arrived. It was like that throughout our stay. And it was still like that when we departed. Even worse, the light switch operating the bedside light was broken and had we tried to use it we probably would have been electrocuted. Generally the place was tatty and I'm very disappointed with Expedia for having offered this hotel to me as a place to stay.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so bad.
The room smelt of wee. The carpet was horrible, the floor squeezed loudly so sorry whoever was below me. The food took ages and was not very nice. The cider was poured into a beer glass. None of it was like the pictures sold it. Never will i go to a best western again.
Stayed 1 night in Oct 2024

2/10 Terrible

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Won’t stay again
Wasn’t very clean, old and dilapidated, the light switch made a high frequency squeal when switched on. The ironing board was broken. Poor quality hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Chloe

Stayed 1 night in Oct 2024

2/10 Terrible

Christine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean and the tub was high and slippery. The bed was old and not comfortable. The sheets did not fit the bed. Would not stay here again.
Stayed 1 night in Oct 2024

8/10 Good

Alistair

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
I enjoyed a spotless, comfortable room which gave me an excellent night's sleep after a lovely bath. The breakfast was perfect, both in the quality of products and the cooking, as well as the service from the friendly lady in the restaurant.
Stayed 1 night in Oct 2024

8/10 Good

SUZANNE

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Enjoyed our stay here and the staff were very pleasant and helpful
Stayed 1 night in Oct 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Min

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
24h available check in
The check in and check out service are?super convenient and staff are super friendly. However the bath tub in the room is not clean enough.
Stayed 1 night in Oct 2024

8/10 Good

Stuart

Stayed 1 night in Sep 2024

8/10 Good

Nancy

I can't really review this property because when I appeared for my reservation, I was actually sent to another hotel because they were having problems accomodating me. However, they were great in setting up a reservation for me at another hotel and providing transportation to and from that hotel, allowing me to park my rental car in their parking lot for free, which helped me a lot. So I will say they take care of their guests, whatever the circumstances.
Stayed 1 night in Sep 2024

2/10 Terrible

Barbara

Stayed 1 night in Sep 2024

10/10 Excellent

Ileana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not the first time I stayed in the hotel. Very central, with parking at the back. Comfy bed and toilet. Quick check-id/out. Nothing to complain about!
Stayed 1 night in Sep 2024