Best Western Queens Hotel

3.0 star property
3-star hotel perfect for exploring Dundee

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Queens Hotel

Bar (on property)
Reception
Property amenity
Family Room, Multiple Beds, Non Smoking
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
160 Nethergate, Dundee, Scotland, DD1 4DU
  • University of Dundee
    1 min walk
  • Dundee Contemporary Arts Centre
    1 min walk
  • Dundee Repertory Theatre
    1 min walk
  • Dundee (DND)
    11 min drive

Room options

Standard Room, 1 Single Bed, Non Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Superior Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Dundee

City center stay.Steps from the hotel, you'll find Dundee Contemporary Arts Centre and Dundee Repertory Theatre. University of Dundee and Dundee Science Centre are also within half a mile (1 km).

What's nearby

  • University of Dundee - 1 min walk - 0.1 km
  • Dundee Science Centre - 2 min walk - 0.2 km
  • City Square - 7 min walk - 0.6 km
  • V&A Dundee - 9 min walk - 0.8 km
  • Discovery Point - 9 min walk - 0.8 km

Getting around

  • Dundee Station - 8 min walk
  • Dundee (DND) - 11 min drive

Restaurants

  • ‪Muffin Break - ‬6 min walk
  • ‪Discovery Beers - ‬1 min walk
  • ‪The Library Café - ‬5 min walk
  • ‪The Braes - ‬3 min walk
  • ‪Nether Inn - ‬2 min walk

About this property

Best Western Queens Hotel

3-star hotel perfect for exploring Dundee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Best Western Queens Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
  • 53 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Bar or lounge
  • Dining venue
Best Western Queens Hotel offers 53 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Polish, Portuguese, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • English breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 7.5 for adults and GBP 7.5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Premium channels
  • TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between July 20 and September 30.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 7.5 for adults and GBP 7.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Queens Hotel Dundee
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Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee

Best Western Queens Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 160 out of 513 reviews" "
Rating 8 - Good. 228 out of 513 reviews" "
Rating 6 - Okay. 80 out of 513 reviews" "
Rating 4 - Poor. 32 out of 513 reviews" "
Rating 2 - Terrible. 13 out of 513 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Bob

Travelled with family
Liked: Cleanliness
faded glory of a 4 star hotel. The owners are working on renovation, but they are not there yet. There is a very limited staff working very hard to satisfy patrons.
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Certainly did the job
Stayed 1 night in Jul 2024

8/10 Good

Alok

Stayed 1 night in Jun 2024

8/10 Good

robyn

Liked: Cleanliness
It was nice. But tired in the rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Bríd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Service excellent, in particular Kim deserves a mention. A brilliant example of hospitality staff at its best!
Stayed 2 nights in Jul 2024

4/10 Poor

Shaun

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Beth

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok
Excellent service and my room was ready early so they let me check in. Very nice staff. Hotel is very run down however, and there were hairs all over the sheets and shower that weren’t mine.
Stayed 1 night in Jul 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had character
Stayed 2 nights in Jul 2024

8/10 Good

Gerry

Liked: Cleanliness, staff & service, room comfort
Pleasant
The room was a bit run down but comfortable. The location is excellent. The girl on reception,Kimberly, was very friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024

8/10 Good

Elizabeth, Cave Creek

Liked: Cleanliness
Good for a quick place to sleep
Stayed 3 nights in Jul 2024

8/10 Good

CREAR

Stayed 2 nights in Jun 2024

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities, room comfort
J&B
Very welcoming lovely breakfast good location. Haven’t used this hotel before when visiting Dundee but it has now become our go to choice when next staying in The city.
Stayed 1 night in Jun 2024

10/10 Excellent

Rajgopal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Jun 2024

8/10 Good

Des

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

John

Business traveller
Dundee
Expensive for a poor place with few facilities.
Stayed 1 night in Jun 2024

4/10 Poor

Douglas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Expedia did not inform me of refurbishment of this hotel , there was no restraurant or bar facilityTV did not work no signal , no towel change after use
Stayed 2 nights in Jun 2024

8/10 Good

Steve

Stayed 1 night in Jun 2024

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place to stay in Dundee. Our room was quite nice.
Stayed 1 night in Jun 2024

4/10 Poor

Gerald

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Paul

Stayed 2 nights in May 2024