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Hilton Durban

5.0 star property
5-star luxury hotel near Durban International Convention Centre, connected to the convention center

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Photo gallery for Hilton Durban

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Exterior
Exterior
Exterior
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Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Breakfast available
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
12-14 Walnut Road, Durban, KwaZulu-Natal, 4001
  • Durban International Convention Centre
    ‪6 min walk‬
  • uShaka Marine World
    ‪4 min drive‬
  • Durban Beach
    ‪4 min drive‬
  • Durban (DUR-King Shaka Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, minibar, in-room safe, individually decorated

Family Room, 1 King Bed, Connecting Rooms

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 King Bed

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 1 King Bed

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 2 Single Beds

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms

Premium bedding, minibar, in-room safe, individually decorated

Premium Apartment, 2 Bedrooms

  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed

  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

About the area

Durban

Durban Central Business District stay.You'll be steps from Durban International Convention Centre and within a 10-minute walk of Sahara Stadium Kingsmead with a stay at this Durban Central Business District hotel. Golden Mile and Durban Beach are also within 2 miles (3 km).

What's nearby

  • Durban International Convention Centre - 6 min walk - 0.5 km
  • Golden Mile - 16 min walk - 1.4 km
  • uShaka Marine World - 4 min drive - 2.9 km
  • Durban Beach - 4 min drive - 3.3 km
  • Moses Mabhida Stadium - 4 min drive - 4.0 km

Getting around

  • King Shaka Intl. Airport (DUR) - 23 min drive

Restaurants

  • ‪Lords & Legends Sports Cafe - ‬10 min walk
  • ‪The Oriental - ‬7 min walk
  • ‪KFC - ‬7 min walk
  • ‪Baobab cafe - ‬3 min walk
  • ‪Wimpy - ‬7 min walk

About this property

Hilton Durban

5-star luxury hotel near Durban International Convention Centre, connected to the convention center
Hilton Durban offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 13 meeting rooms are available. Event space at this hotel measures 3434 square feet (319 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hilton Durban. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Durban hotel is smoke free.

  • 1 building
  • 326 guestrooms or units
  • 16 levels
  • 3434 sq ft of conference space
  • 319 sq m of conference space
  • Built in 1997
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Durban offers 326 air-conditioned accommodations with indoor private hot tubs and minibars. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Afrikaans, English, German, Hindi, Zulu

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Covered self parking on site (ZAR 55 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; ZAR 250 for adults and ZAR 125 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Day bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 250 for adults and ZAR 125 for children
  • Covered self parking fee: ZAR 55.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

All guests must please provide the credit card used to make their booking, upon arrival.

We should mention

  • Up to 2 children 18 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Durban Hilton
Hilton Durban
Hilton Hotel Durban
Hilton Durban Hotel Durban
Hilton International Durban
Hilton Durban Hotel
Hilton Durban Hotel
Hilton Durban Durban
Hilton Durban Hotel Durban

Hilton Durban Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 289 out of 614 reviews
Rating 8 - Good. 204 out of 614 reviews
Rating 6 - Okay. 83 out of 614 reviews
Rating 4 - Poor. 21 out of 614 reviews
Rating 2 - Terrible. 17 out of 614 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

YM

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
A PREVIOUSLY 5 star hotel , now a 3 Star at best
Arrived at the hotel at 130pm, I was told check in is at 3pm but they will arrange a room at 2pm which never happened , finally got the key at 250pm, only 1 lift in this more than 12 floor hotel was operational for most of my stay, so you can expect long lift delays when it is busy , requested additional towels from housekeeping which never came, after 130 am the room phone would ring twice & cut off, I tried calling reception to find out what the problem was but it seem staff took the the night off, finally at 3am I had to put the phone off the hook, this hotel can now be classified as an ex 5 star hotel downgraded to a 3 star, staff are not professional either in customer services,
Stayed 1 night in Dec 2024

10/10 Excellent

Raphael Nhlanhla

Excellent hotel
Excellent and quietest hotel
Stayed 1 night in Dec 2024

10/10 Excellent

F

Stayed 4 nights in Dec 2024

8/10 Good

Deepak

Stayed 2 nights in Oct 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Nic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay again at Reception even though I’d already paid via Expedia. I don’t know whose fault it was but it was very annoying and a little embarrassing. And it’s still not been resolved..
Stayed 1 night in Nov 2024

8/10 Good

Mbulelo

Travelled with family
Disappointed
I was disturbed cos it took the hotel more than 5 hours to get my booking which was frustrating for my son. Over and above that we had to show proof many times pertaining to breakfast. Not impressed
Stayed 1 night in Nov 2024

10/10 Excellent

Rizwaana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth and quick check in, They allowed us to check in earlier as we arrived sooner than expected which was appreciated Hotel was not too busy but very clean, upmarket and friendly staff We had a good stay even if it was a short while
Stayed 1 night in Nov 2024

10/10 Excellent

ISMAIL FARUK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ismail Faruk

Stayed 1 night in Nov 2024

10/10 Excellent

Ismail Faruk

Stayed 1 night in Nov 2024

10/10 Excellent

Lorraine, Accra

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful hotel. I understand since Covid they had been closed till last month so a lot of work is being done to get things running. Some few things may not be working well but generally I loved the place. Their restaurant meal has so many options especially for breakfast. Chefs are all very friendly and ready to get you something of your choice which is not necessarily on the menu for dinning or lunch options. The staff are great from waiters and waitress in the restaurant to all staff in the lobby to room service. I was treated like a queen. Thank you Hilton. They are my best option for hotels in any country unless there’s none☺️
Stayed 10 nights in Nov 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

R O

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

MOHAMED

Stayed 2 nights in Sep 2024

8/10 Good

Kugan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Great hotel, great location. Overall stay was good. Staff very friendly and helpful. Would like complementary bottled water in room daily which was not provided. Great facilities and modern finishes.
Stayed 16 nights in Dec 2020

6/10 Okay

Mohamed Zeyn

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Disappointed Hilton Stay
I was extremely disappointed with the overall service considering this hotel is rated as a 5-star hotel. It took 3 attempts to make telephonic contact with the reception desk when calling to enquire about the parking options. When I arrived at the hotel, the elevator to the lobby was out of service. The key card system was offline so had to be escorted to the room and the key delivered later. The furniture looked very poor and had water damage. There were stains on the curtain that looked like blood. Water was leaking from the ceiling that woke us which I reported and was promised that a service person would come to follow up which never materialized. I ordered a halaal meal for a specific time at breakfast as suggested by your hotel guide however when I got to the restaurant, there was no special catering waiting for me and my wife. I am sure that Hilton will just offer a standard response as usual and not make up for this poor experience.
Stayed 1 night in Dec 2020

8/10 Good

Chisha

Stayed 1 night in Dec 2020

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Improve your overal breakfast
It was satisfactory but the breakfast leaves much to be desired. I am sure you can do better here
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020

8/10 Good

Nosiphiwo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Vusi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Nathalie

Stayed 1 night in Sep 2020

10/10 Excellent

Sungwoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ood trip
Nice hotel. Food was not bad. But location was not good. But managable as using car.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness was excellent. Service was good for the most part. Know your rates otherwise they can rip you off
Stayed 1 night in Mar 2020