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The Balmoral Hotel

4.0 star property
4-star beach hotel near Golden Mile

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Balmoral Hotel

Children's play area - outdoor
Exterior
Hallway
Exterior
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
125 OR Tambo Parade, Durban, KwaZulu-Natal, 4000
  • Golden Mile
    2 min walk
  • Durban Funworld
    2 min walk
  • Workshop Mall
    15 min walk
  • Durban North (VIR-Virginia)
    13 min drive

Room options

View all photos for Studio Non Sea-Facing

Studio Non Sea-Facing

Studio Non Sea-Facing

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Sea Facing

Minibar, in-room safe, desk, laptop workspace

Standard Sea Facing

  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard Twin Room, 1 Bedroom, Non Smoking

Standard Twin Room, 1 Bedroom, Non Smoking

Standard Twin Room, 1 Bedroom, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Superior Sea Facing

Minibar, in-room safe, desk, laptop workspace

Superior Sea Facing

  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Executive Room, Sea Facing

Minibar, in-room safe, desk, laptop workspace

Executive Room, Sea Facing

  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Durban

Steps from the beach.A stay at this Durban Beachfront hotel places you steps from Durban Funworld and within a 5-minute walk of Golden Mile. Durban International Convention Centre and uShaka Marine World are also within 2 miles (3 km).

What's nearby

  • Golden Mile - 2 min walk
  • Durban International Convention Centre - 16 min walk
  • uShaka Marine World - 3 min drive
  • Durban Beach - 4 min drive
  • Moses Mabhida Stadium - 4 min drive

Getting around

  • King Shaka Intl. Airport (DUR) - 32 min drive

Restaurants

  • ‪Joe Cool's - ‬9 min walk
  • ‪KFC - ‬6 min walk
  • ‪KFC - ‬2 min walk
  • ‪3 Piers Coffee Co - ‬9 min walk
  • ‪Grand Bay Spur Steak Ranch - ‬6 min walk

About this property

The Balmoral Hotel

4-star beach hotel near Golden Mile
There's a restaurant on site. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. An airport shuttle (available 24 hours) and a casino shuttle are available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at the family-friendly The Balmoral Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Durban hotel.

  • 1 building
  • 95 guestrooms or units
  • 3 levels
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
The Balmoral Hotel offers 95 air-conditioned accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Durban hotel provides complimentary wireless Internet access. 42-inch plasma televisions come with satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Zulu

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free offsite parking within 3281 ft
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Casino shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 185 per person
  • 1 restaurant
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch plasma TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Balmoral Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 550.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 185 per person
  • Airport shuttle fee: ZAR 470.00 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: ZAR 50 (one-way)
  • Rollaway bed fee: ZAR 550.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Balmoral Durban
Balmoral Hotel Durban
Balmoral Hotel
The Balmoral Hotel Hotel
The Balmoral Hotel Durban
The Balmoral Hotel Hotel Durban

The Balmoral Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 191 reviews" "
Rating 8 - Good. 71 out of 191 reviews" "
Rating 6 - Okay. 31 out of 191 reviews" "
Rating 4 - Poor. 14 out of 191 reviews" "
Rating 2 - Terrible. 11 out of 191 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kaizer

Stayed 2 nights in Mar 2024

8/10 Good

Wiseman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach Proximity
Amazing staff and service at the hotel The added view and proximity to the Beach was just an icing
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2021

10/10 Excellent

Boitumelo

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Msawenkosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was excellent and Covid protocol was followed/implemented.The hotel is and clean and the rooms are very clean and fresh.
Stayed 1 night in Aug 2021

2/10 Terrible

Norberto

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skip this place
A bad experience and certainly not a 4 star rating worthy, poorly maintained . Dirty carpet and lifting floor boards .
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
nice stay for older building
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Family of 3 vacation
The Balmoral gives value for money but the infrastructure is quite old.
Stayed 2 nights in Apr 2021

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The personnel went out of their way to make it a good experience. The politeness of the staff was evident right from the security guard outside to the cleaners.
Stayed 2 nights in Jan 2020

10/10 Excellent

Bongiwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Jan 2020

10/10 Excellent

gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
Good location right opposite the beach..secure parking behind hotel..excellent room..good management team..value for money
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style colonial hotel like going back in time! Very helpful staff. Lovely setting right on the beach in Durban. Some of the fixtures and fittings could do with refreshing or updating - for instance stair carpets very worn. Overall a very good experience though.
Stayed 2 nights in Nov 2019

2/10 Terrible

Russell, London

Totally appalled to arrive home to the UK to be informed that my credit card had been subject to credit card fraud of a few hundred GB pounds and I know that it had to be by a member of staff at this hotel. So watch out there are criminals at this hotel.
Stayed 3 nights in Nov 2019

10/10 Excellent

Stuart, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice room and friendly staff plus in the best location in Durban.
Stayed 3 nights in Nov 2019

8/10 Good

Kedibone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was wonderful
Stayed 3 nights in Oct 2019

4/10 Poor

Faaiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise is a problem
Other guests are noisy and security is slack in controlling the noise. Street noise (prostitutes) are plentiful - keep windows closed
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical Colonial hotel. Well maintained and clean. Attentive staff.
Stayed 1 night in Jul 2019

10/10 Excellent

MANDISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

paul

The hotel is a bit old, but it was fine overall and had a touch of class given its age, which i liked. Room was a little small but not too small and was fairly clean. Street was a little noisy and the guys on the street yelling and talking in front of the hotel. For the price, its reasonable, but not great. I asked for a late check out - leaving on a Monday - I came to check out 30 minutes after the time and the guy at the front wanted to charge me. With all the hotels and traveling I have done, that was the first time I have had someone say that to me, especially after I informed them of a late check out. I refused but it left a sour taste in my mouth, so to speak.
Stayed 3 nights in May 2019

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Our stay was great and the stuff was friendly as well
Stayed 3 nights in Apr 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every was okay we had a good time
Stayed 5 nights in Mar 2019

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019