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Hotel Bannatyne Durham

3.0 star property
Enjoy the spa at this 3-star Durham hotel

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Bannatyne Durham

Indoor pool
Aerial view
Standard Double or Twin Room | Bathroom
Children's play area - indoor
Body treatments, hot stone massages, Swedish massages, body wraps

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Spa
  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
Eden Terrace, Durham, England, DH1 2HJ
  • Gala Theatre Durham
    3 min drive
  • Subway
    4 min walk
  • Durham Station
    4 min drive
  • Newcastle (NCL-Newcastle Intl.)
    31 min drive

Room options

View all photos for Premium Double or Twin Room

Premium Double or Twin Room

Premium Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Radisson BLU Hotel Durham

Pool
Hot tub
Spa
Free WiFi
4.3 out of 5, Excellent, (1007)
The price is CA $133
per night
CA $160 total
includes taxes & fees
19 Jan - 20 Jan
Radisson BLU Hotel Durham

About the area

Durham

In Durham .Within 2 miles (3 km) of this Durham hotel, you'll find Gala Theatre Durham and St. Nicholas Church. Durham Indoor Market and Durham World Heritage Site Visitor Centre are also within 2 miles (3 km).

What's nearby

  • Gala Theatre Durham - 3 min drive
  • Durham Castle - 3 min drive
  • Durham Cathedral - 4 min drive
  • Durham University - 4 min drive
  • Adventure Valley - 12 min drive

Getting around

  • Durham Station - 4 min drive
  • Newcastle Intl. Airport (NCL) - 31 min drive

Restaurants

  • ‪The Hop Knocker - ‬10 min walk
  • ‪The Queens Head - ‬19 min walk
  • ‪Broomside Park Beefeater - ‬9 min walk
  • ‪The Shoes - ‬17 min walk
  • ‪The Rib Room - ‬4 min drive

About this property

Hotel Bannatyne Durham

Enjoy the spa at this 3-star Durham hotel
Hotel Bannatyne Durham offers its guests a full-service spa, an indoor pool, and a steam room. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel Bannatyne Durham also features a fitness center, a hair salon, and an elevator. Free self parking is available.

This 3-star Durham hotel is smoke free.

  • 50 guestrooms or units
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Bannatyne Durham offers 50 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 bar

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: GBP 15 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

This hotel will place an authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Payment for the reservation is due at noon on the day of arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bannatyne Durham
Bannatyne Durham Hotel
Bannatyne Hotel
Bannatyne Hotel Durham
Hotel Bannatyne
Hotel Bannatyne Durham
Hotel Bannatyne Durham Hotel
Hotel Bannatyne Durham Durham
Hotel Bannatyne Durham Hotel Durham

Hotel Bannatyne Durham Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 333 out of 873 reviews" "
Rating 8 - Good. 309 out of 873 reviews" "
Rating 6 - Okay. 157 out of 873 reviews" "
Rating 4 - Poor. 48 out of 873 reviews" "
Rating 2 - Terrible. 26 out of 873 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Gareth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms in excellent decorative condition and friendly front desk staff. Quiet location but close to city. Downside is the dining option. The only walking distance option is the restaurant in the adjoining leisure centre. More cafe than restaurant and everything from the microwave. It was ok but no more than that. We would stay again but as the room was so lovely but eat elsewhere
Stayed 1 night in Sep 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tired building
Stayed 1 night in Jul 2024

4/10 Poor

Derek

Stayed 1 night in Sep 2024

6/10 Okay

Dharmista

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It is like a premier inn clean and tidy. No frill but does have great shower gels and towels
Stayed 1 night in Sep 2024

4/10 Poor

Claire

Disliked: Staff & service, amenities, property conditions & facilities
The booking had been cancelled due to an error, but they were able to find a room. The hotel was fully booked, really noisy and insulation was poor. I was blocked in the car park by another resident and the staff were reluctant to help saying it may not be a resident. When i threatened to call the police, they checked and asked the resident to move the car. Given the parking was visible from the desk, i am surprised it was allowed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janet

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to where we wanted to visit. Could use the swimming pool, sauna and steam room. The cafe/resturant on site catered for my gluten intolerance. Staff were lovely.
Stayed 3 nights in Sep 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were overnighting in Durham for a university Open Day and the Bannatyne was easy to find, plenty of off street parking and a stream of Uber drivers available within minutes. The hotel was modern and well maintained. Good bed and shower. Excellent breakfast. A good choice.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Functional. Property atmosphere was flat . Staff were friendly. Couldn’t get my devices to connect to the TV even with leads. As a travelling businessman little bits at the end of a long day count. Was told there were only bar snacks in the gym. Went out in to Durham. Didn’t need to. Found out they had basic food just wrong info given. Didn’t want the 90 mins messing around finding somewhere.
Stayed 4 nights in Sep 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
rooms were nie and clean though there was a laek in the bathroom. staff couldnt have been more welcoming great for a night out in Durham
Stayed 1 night in Sep 2024

8/10 Good

Arthur

Travelled with partner
The hotel was very clean a little damage to furnishing [chips on edges]. Staff where very friendly and helpful.
Stayed 1 night in Sep 2024

2/10 Terrible

Melanie

Stayed 2 nights in Sep 2024

6/10 Okay

Layna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gillian

Stayed 2 nights in Sep 2024

6/10 Okay

Helen

Business traveller
Average - did what it said on the tin
Stayed 1 night in Sep 2024

8/10 Good

Peter

Travelled with partner
Liked: Amenities
The staff were very polite and efficient
Stayed 1 night in Aug 2024

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with staff equally as nice. Good good and would recommend the breakfast, so good. The pool, sauna was really great No negatives from our stay
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome. Comfy bed. Noisy bunch somewhere nearby but not sure what it was middle of night. Food in cafe great value and quality.
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Stayed 1 night in Aug 2024

4/10 Poor

Adrian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Poor service, wouldn't recommend
Very tired room in need or refurbishment. No services to speak of in hotel, you have to go to the spa for food and drink which we weren't informed of and if yhave an earstarton a weekend the spa isnopen so you can't get anything. We also weren't informed that we had to put a sign on the door for the room to be serviced. Rooms are exceptionally warm and there is no air-conditioning.
Stayed 3 nights in Aug 2024

8/10 Good

Lauren

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Looking at the property it looks great but it's not !. If they put you in a back room you won't sleep simply because it backs onto the A1 M. If your not on the top floor and facing the car park then good luck with sleeping . If your on the two lower floors people are walking about all the time the walls are thin and I was told by a local the hotel is used as a knocking shop for men seeking extras. Be careful. I went to have something to eat at the spar and I was creating by a very ignorant woman with a real attitude problem it was like she really didn't want to be there . To be honest I was glad I was setting off early the next morning with the noise of the A1M keeping me awake. Good luck with this hotel. And with this one it's a wolf in sheep's clothing .
Stayed 1 night in Jul 2024