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Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

4.0 star property
4-star eco-certified hotel near Marina Düsseldorf, connected to the convention center

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Photo gallery for Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Pool
Exterior
Breakfast, lunch, dinner served; international cuisine
Exterior
Reviews
8.0

Very good

Popular amenities

  • Breakfast available
  • Spa
    SpaSpa
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Parking available
    Parking availableParking available

Explore the area

Map
Rheinallee 1, Neuss, NW, 41460
  • Popular LocationMarina Düsseldorf7 min drive
  • Popular LocationMedienhafen7 min drive
  • Popular LocationRhine Promenade8 min drive
  • AirportDüsseldorf (DUS-Düsseldorf Intl.)23 min drive

Room options

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
H2 Hotel Düsseldorf Seestern
Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (324)
The price is CA $130
per night
CA $148 total
includes taxes & fees
11 Jul - 12 Jul
H2 Hotel Düsseldorf Seestern

About the area

Neuss

On riverwalk.You'll find Marina Düsseldorf and University of Duesseldorf within 3 miles (5 km) of this hotel. Düsseldorf Christmas Market and Rhine Promenade are also within 6 miles (10 km).

What's nearby

  • Marina Düsseldorf - 7 min drive
  • Rhine Tower - 7 min drive
  • Medienhafen - 7 min drive
  • Rhine Promenade - 8 min drive
  • Messe Düsseldorf - 14 min drive

Getting around

  • Neuss Central Station - 5 min drive
  • Rheinpark-Center Süd Tram Stop - 9 min walk
  • Düsseldorf Intl. Airport (DUS) - 23 min drive

Restaurants

  • ‪Hammer Blick - ‬6 min drive
  • ‪My Lan - ‬4 min drive
  • ‪Cafe Süd - ‬4 min drive
  • ‪Bao Anh Deluxe - ‬7 min walk
  • ‪Riverside Bar & Bistro - ‬1 min walk

About this property

Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

4-star eco-certified hotel near Marina Düsseldorf, connected to the convention center
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel offers its guests a full-service spa and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 43056 square feet (4000 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Crowne Plaza Düsseldorf-Neuss, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Neuss hotel is smoke free.

  • 1 building
  • 246 guestrooms or units
  • 16 levels
  • 43056 sq ft of conference space
  • 4000 sq m of conference space
  • Built in 1982
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel offers 246 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. 34-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Neuss hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Languages

English, German

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 24 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour offsite parking within 164 ft (EUR 17 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily: EUR 26 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 34-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from March 13 2024 to December 31 2024 (dates subject to change):
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300.00 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Covered self parking fee: EUR 24 per night (in/out privileges)
  • Nearby parking fee: EUR 17 per day(164 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. This property uses a grey water recycling system.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars and is displayed on this page as 4 stars.

Property is also known as

Dusseldorf Neuss
Neuss Dusseldorf
Swissotel Dusseldorf
Swissotel Dusseldorf Neuss
Swissotel Dusseldorf/ Hotel
Swissotel Dusseldorf/ Hotel Neuss
Crowne Plaza Düsseldorf-Neuss Hotel
Swissotel Neuss
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Hotel Neuss
Swissôtel Düsseldorf Neuss Hotel
Swissôtel Düsseldorf Hotel
Swissôtel Düsseldorf Neuss
Swissôtel Düsseldorf
Crowne Plaza Düsseldorf Neuss

Crowne Plaza Düsseldorf-Neuss, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 314 out of 912 reviews" "
Rating 8 - Good. 382 out of 912 reviews" "
Rating 6 - Okay. 130 out of 912 reviews" "
Rating 4 - Poor. 51 out of 912 reviews" "
Rating 2 - Terrible. 35 out of 912 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service with excellent facilities, big plus for the pool
Stayed 2 nights in Mar 2024

10/10 Excellent

Sascha

Stayed 1 night in Mar 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location by the River
Nice location by the River. Restaurant staff were very good……as were any staff we interacted with. Food was extremely expensive, and poor selection of vegetarian options……but the food we did have was very tasty…..the serving staff were excellent.
Stayed 3 nights in Jan 2024

4/10 Poor

Gareth

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Room broken into
Average business hotel, however during my stay my room was broken into and laptop, bag etc stolen. Hotel took no accountability and didn't even offer to change my room key card. The fridge also didn't work in mine or my colleagues rooms. We stayed elsewhere for the rest of our 2 months in the area
Stayed 3 nights in Oct 2023

8/10 Good

Nicole

Stayed 1 night in Dec 2023

8/10 Good

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist ein sehr komfortables Hotel. Es befindet sich im Keller ein großzügiger Pool und 2 Saunen mit Fitnessbereich. Das Frühstück ist reichhaltig. Die Zimmer sind komfortabel und vor ein paar Jahren renoviert worden. In der Nähe befindet sich das Einkaufszentrum "Rheinpark Center". Die Straßenbahnhaltestelle "Neuss Reinparkcenter Süd" und die S-Bahnstation "Neuss Rheiparkcenter" sind ca. 8-10 Minuten zu Fuß entfernt. Teilweise ist es im Hotel im Bereich der Bar sehr belebt und laut, insbesondere wenn Kongresse oder Meetings im eigenen Kongresscenter abgehalten werden. Es sind tendenziell mehr Geschäftsreisende als Individualreisende im Hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Elsa J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Elsa J

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023

10/10 Excellent

Xinxiang

Stayed 2 nights in Nov 2023

10/10 Excellent

Tarik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Abhishek

Business traveller
AC don't work in rooms
A/C was a problem, I changed room as well but AC was not working and a person in the night said that the property has a problem with A/C - you don't expect it from a high end hotel - however staff is great and they try to manage but this thing is not in their hand
Stayed 1 night in Sep 2023

10/10 Excellent

Eliscia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, got a free upgrade to a lovely room over looking the river. Food was incredible, definitely recommend and would stay if we were here again
Stayed 1 night in Sep 2023

6/10 Okay

Olivier

Business traveller
Liked: Cleanliness
Noisy
Very average, air conditioning too powerful could only be stopped by opening the window which let the very noisy road bother my sleep.
Stayed 1 night in Sep 2023

10/10 Excellent

Azra

Stayed 2 nights in Aug 2023

2/10 Terrible

Aram

Stayed 1 night in Aug 2023

6/10 Okay

J C

Stayed 1 night in Aug 2023

8/10 Good

Siegfried

Stayed 1 night in Jul 2023

10/10 Excellent

Adrian

Stayed 2 nights in Jul 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

10/10 Excellent

Pavol

Stayed 1 night in Jun 2023

8/10 Good

Elisabeth

Stayed 3 nights in Jun 2023

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep the good job!
Stayed 1 night in Jun 2023

4/10 Poor

Muhammad

Stayed 1 night in Jun 2023

8/10 Good

Arun

Stayed 6 nights in Jun 2023