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Mercure Düsseldorf City Center

4.0 star property
4-star hotel perfect for exploring Düsseldorf

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Düsseldorf City Center

Exterior
Property amenity
View from property
Reception hall
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

Map
Stresemannplatz 1, Düsseldorf, NW, 40210
  • Konigsallee
    ‪7 min walk‬
  • Capitol Theater
    ‪14 min walk‬
  • North Rhine-Westphalia Art Collection
    ‪20 min walk‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Hampton by Hilton Düsseldorf City Centre

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (532)
The price is CA $153
per night
CA $173 total
includes taxes & fees
5 Feb - 6 Feb
Hampton by Hilton Düsseldorf City Centre

About the area

Düsseldorf

City center retreat .Within a 10-minute walk of this Stadtmitte hotel, you'll find Savoy Theater and Konigsallee. Also, Stilwerk Duesseldorf is within half a mile (1 km) and Capitol Theater is within 2 miles (3 km).

What's nearby

  • Konigsallee - 7 min walk
  • Capitol Theater - 14 min walk
  • Düsseldorf Christmas Market - 20 min walk
  • Rhine Promenade - 3 min drive
  • Mitsubishi Electric Hall - 4 min drive

Getting around

  • Stresemannplatz Tram Stop - 1 min walk
  • Düsseldorf Central Station - 5 min walk
  • Düsseldorf Intl. Airport (DUS) - 18 min drive

Restaurants

  • ‪Kagaya - ‬4 min walk
  • ‪Dene & Gör - ‬4 min walk
  • ‪Da Bruno - ‬2 min walk
  • ‪Sayime Dogan Trinkhalle Café Bonema - ‬2 min walk
  • ‪Ellington - ‬1 min walk

About this property

Mercure Düsseldorf City Center

4-star hotel perfect for exploring Düsseldorf
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Mercure Düsseldorf City Center. Parking is available for a fee.

This 4-star Düsseldorf hotel is smoke free.

  • 163 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Düsseldorf City Center offers 163 accommodations with safes and coffee/tea makers. Televisions come with satellite channels.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

Arabic, English, French, German, Greek, Italian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: EUR 19-19 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 to 19 per person
  • Self parking fee: EUR 19 per day
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure City Center
Mercure City Center Düsseldorf
Mercure Düsseldorf City Center
Mercure Düsseldorf City Center Duesseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf
Mercure Düsseldorf City Center Hotel Duesseldorf
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Hotel Mercure Düsseldorf City Center Düsseldorf
Düsseldorf Mercure Düsseldorf City Center Hotel
Hotel Mercure Düsseldorf City Center
Mercure Dusseldorf City Center
Mercure Dusseldorf City Center
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf

Mercure Düsseldorf City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 215 out of 812 reviews" "
Rating 8 - Good. 392 out of 812 reviews" "
Rating 6 - Okay. 143 out of 812 reviews" "
Rating 4 - Poor. 44 out of 812 reviews" "
Rating 2 - Terrible. 18 out of 812 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Petya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't wait to be back, thank you for the pleasant stay.
Stayed 4 nights in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

2/10 Terrible

Amro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite marketing that they have air conditioning in their website, the rooms do not have air conditioning
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Great place to stay at the price point. Safe, clean, and good access to the city. Everything I needed for a short stay in Dusseldorf.
Stayed 3 nights in Sep 2024

8/10 Good

harsh vardhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Tony

Disliked: Staff & service, property conditions & facilities
Aircon didn't work. Was on full, but just blows out room temperature air. Was told it would be fixed but wasn't so had to borrow a fan as far too hot to sleep. Only a single socket vaguely close to the bed, which was used by the TV, so I had to unplug it for the fan. Two sets of double glazed windows behind each other (which can be opened) so zero noise from outside. Price was really good for Gamescom week however.
Stayed 3 nights in Aug 2024

8/10 Good

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Was not informed about hotel tax until arrived
Stayed 7 nights in Aug 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very good and efficient with everything. The breakfast was excellent. The rooms were clean with a good shower.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roger

Travelled with group
Liked: Property conditions & facilities, room comfort
Excellent location, excellent value
For the price, this hotel is excellent value. Location is ideal, just 5 minutes from the railway station in a commercial area. Rooms were clean and tidy, nothing special but more than adequate for our needs. Be careful when getting a taxi though. There are 3 Mercures in Dusseldorf, two being City Centre and Centrum. Don’t do an unnecessary tour of the city like I did.
Stayed 2 nights in Aug 2024

8/10 Good

Denis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Diane, STOCKPORT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times very nice convenient hotel close to train station
Stayed 2 nights in Apr 2024

10/10 Excellent

Diane, STOCKPORT

Liked: Cleanliness, staff & service, property conditions & facilities
Travelling around Germany by train so Hotel was conveniently situated
Stayed 1 night in May 2024

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, room comfort
A dated but reasonably comfortable hotel.
I was initially allocated a very small and very warm room with broken air con. When I said that it was not acceptable I was given a much better room. Thank you to the lady on check in for sorting this out. The hotel does seem dated but the bed was comfortable and I slept well. The breakfast is overpriced so we ate elsewhere.
Stayed 2 nights in Jul 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Room was small and furnishings dated for the price. They also wanted €20 for breakfast so I went to cafe down the road. Having said that it was clean and did me for the 2 nights I originally booked but when I decided to stay longer in Dusseldorf I moved to a cheaper and better hotel along the road
Stayed 2 nights in Jul 2024

8/10 Good

SIMON JON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for train station and trams. 15 minutes walk to old town. Hotel dining room not open for evening meals. Great breakfast. Helpful staff and nice bar.
Stayed 13 nights in Jun 2024

10/10 Excellent

ROY

Stayed 4 nights in Jun 2024

6/10 Okay

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel at best
Very expensive for an average hotel in a rundown district. Best aspect is it's close to the main train station. I won't be rushing back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Gaby, Ballouneh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Roel, Woodside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in May 2024

10/10 Excellent

Barbara, Summerland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 3 nights in May 2024

8/10 Good

neil

Stayed 3 nights in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cute hotel, with very courteous staff, amenities were great. Building was a tad old but that's what you get for this part of the city. Overall a great experience and would recommend to family and friends.
Stayed 6 nights in Apr 2024

6/10 Okay

Sudipta

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The house keeping didn’t clean the room properly. The baby cot provided in the room was broken. We did mention all these point at the reception.
Stayed 2 nights in Mar 2024