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Mercure Hotel Düsseldorf City Nord

4.0 star property
4-star hotel near Rhine Promenade

Choose dates to view prices

Photo gallery for Mercure Hotel Düsseldorf City Nord

Breakfast, lunch and dinner served
Front of property - evening/night
Interior entrance
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Noerdlicher Zubringer 7, Düsseldorf, NW, 40470
  • PSD Bank Dome
    ‪4 min drive‬
  • Konigsallee
    ‪7 min drive‬
  • Messe Düsseldorf
    ‪7 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Düsseldorf

Stadtbezirk 6 stay.Your stay at this Stadtbezirk 6 hotel places you within 3 miles (5 km) of Rochus-Kirche and Hofgarten. Rhine and Museum Kunstpalast are also within 3 miles (5 km).

What's nearby

  • PSD Bank Dome - 4 min drive - 4.1 km
  • Konigsallee - 7 min drive - 5.4 km
  • Messe Düsseldorf - 7 min drive - 6.5 km
  • Rhine Promenade - 7 min drive - 6.2 km
  • Mitsubishi Electric Hall - 9 min drive - 7.5 km

Getting around

  • Gothaer Straße Ratingen Bus Stop - 5 min drive
  • Haeselerstraße Tram Stop - 6 min walk
  • Düsseldorf Intl. Airport (DUS) - 7 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Trattoria Zucchero - ‬7 min walk
  • ‪Foodoor Koreanischer Grill - ‬5 min walk
  • ‪Aurora & Vito's Süßholz Pizzeria Düsseldorf - ‬18 min walk
  • ‪Ermis Döner Place - ‬4 min walk

About this property

Mercure Hotel Düsseldorf City Nord

4-star hotel near Rhine Promenade
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Mercure Hotel Düsseldorf City Nord. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Düsseldorf hotel.

  • 190 guestrooms or units
  • 6 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Mercure Hotel Düsseldorf City Nord offers 190 accommodations with safes and coffee/tea makers. Smart televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, French, German

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  • Free WiFi
  • Air conditioning
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Smart TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 18 per night (in/out privileges)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Dusseldorf City Nord
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Mercure Hotel Düsseldorf City Nord Hotel Düsseldorf

Mercure Hotel Düsseldorf City Nord Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 264 out of 740 reviews
Rating 8 - Good. 356 out of 740 reviews
Rating 6 - Okay. 87 out of 740 reviews
Rating 4 - Poor. 27 out of 740 reviews
Rating 2 - Terrible. 6 out of 740 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very basic. No fridge, no safe. No complementary water. Had to ask for English tea bags and milk each day as these weren’t provided either. However the bed was very comfortable and the room and bathroom were clean. The breakfast was quite basic considering the cost. Only choice of white bread/toast no brown bread. Restaurant & bar staff friendly. Conveniently located for airport but a 40 minute walk/tram ride into central Düsseldorf.
Stayed 3 nights in Dec 2024

4/10 Poor

James

Disliked: Property conditions & facilities
Very dated
Stayed 1 night in Nov 2024

8/10 Good

Jayant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a nice stay. Will book in future.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Mercure Dusseldorf City Nord
A good stay at the Mercure Dusseldorf City Nord. Quick check in, clean and comfortable room. It's a bit outside of anything, but only a 5 minute walk to tram stop where you can get to most places. Helpful and friendly staff, although I advise you not to get to breakfast too late, as it's a strict stop at 10.30.
Stayed 1 night in Oct 2024

6/10 Okay

Saman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Abdulmagid

Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hospitality, lovely people and moreover very quite.
Stayed 3 nights in Feb 2024

4/10 Poor

Mehmet

Stayed 7 nights in Jul 2023

10/10 Excellent

Warren

Stayed 1 night in May 2023

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Damian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Nov 2022

8/10 Good

Carla

Travelled with group
Liked: Cleanliness
Fine for a short stay.
It’s a fine hotel for a short stay, but quite overpriced for the size of the rooms. The rooms are quite small but comfortable. The hotel is a short taxi ride away from the airport (7/8mins) and around 15mins to the old town area.
Stayed 2 nights in Nov 2022

6/10 Okay

Lin

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like it
Very comfy bed, large room. The staff was very nice and helpful.
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel, the hotel room was nice. But i was slightly disappointed with the breakfast. There was no toaster for the bread.
Stayed 1 night in Aug 2021

8/10 Good

KAREN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2021

6/10 Okay

Gerit

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Telephone in room not working, no internet available, no help from staff to eventually change rooms. Had probably to do with renovation works, but that is not client's problem.
Stayed 1 night in Dec 2020

8/10 Good

Minhwa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you, the staff was very friendly and helpful.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Difficulty in getting TV program in English like the news. May be Bbc news. Or CNN
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
inspite of repeated tel. contacts they refused to cancel my reservation due to serious medical conditions. Tried to cancel 4 weeks before date of reservation but they would not let me cancel.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , very professional and clean , friendly staff , great location , comfortable bed ....would like English tv channels
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2019

10/10 Excellent

Kat

Travelled with partner
Liked: Cleanliness, staff & service
Comfy beds and very clean room + bathroom. Would be more than happy to come again.
Stayed 1 night in Aug 2019