Heart of Neuss.At this Neuss hotel, you'll be within half a mile (1 km) of Port of Neuss and 3 miles (5 km) of Jever Fun Skihalle. Also, Freizeitpark Heerdt is within 3 miles (5 km) and Rhine is within 6 miles (10 km).
What's nearby
Marina Düsseldorf - 11 min drive - 8.5 km
Konigsallee - 12 min drive - 9.6 km
Rhine Promenade - 13 min drive - 10.5 km
Messe Düsseldorf - 14 min drive - 11.3 km
Merkur Spiel-Arena - 16 min drive - 12.2 km
Getting around
Neuss Central Station - 2 min walk
Niedertor Tram Stop - 5 min walk
Düsseldorf Intl. Airport (DUS) - 25 min drive
Restaurants
Second Home - 5 min walk
Heinemann Konditorei Café - 4 min walk
Gare du Neuss - 8 min walk
Anatolia Restaurant - 4 min walk
Dogan Döner - 1 min walk
About this property
Hotel Mirage Düsseldorf-Neuss
Hotel with free WiFi, connected to a rail/subway station in Neuss
As a guest of Hotel Mirage Düsseldorf-Neuss, you'll find express check-out and an elevator. Public spaces have free WiFi.
Smoking is allowed in designated areas at this Neuss hotel.
75 guestrooms or units
Front desk (limited hours)
Express check-out
Elevator
Smoking in designated areas
Hotel Mirage Düsseldorf-Neuss offers 75 accommodations. Accommodations offer separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 2:00 PM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests arriving outside of regular check-in hours can use the phone for check-in assistance.
Access methods
Access code, front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.
Property is also known as
Hotel Mirage
Scope Hotel Mirage
Mirage Dusseldorf Neuss Neuss
Hotel Mirage Düsseldorf-Neuss Hotel
Hotel Mirage Düsseldorf-Neuss Neuss
Hotel Mirage Düsseldorf-Neuss Hotel Neuss
Hotel Mirage Düsseldorf-Neuss Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I am writing to express my extreme dissatisfaction with my recent stay at [Hotel Mirage]. The experience was far below any acceptable standard, and I feel compelled to highlight the numerous issues I encountered:
1. Dirty Room: The room was in an unacceptable condition upon arrival, with visible dirt and an overall lack of cleanliness.
2. Dirty Towels and Bathroom: The towels provided were stained and unhygienic, and the bathroom was extremely dirty, which made it impossible to use comfortably.
3. Rude Staff Behavior: The staff exhibited unprofessional and rude behavior, which added to the negative experience.
4. Terrible Management: The overall management of the hotel was chaotic and inefficient, leaving guests to deal with unresolved problems.
Such a level of service and cleanliness is unacceptable and does not align with the expectations I had when booking with your establishment.
I request immediate action regarding this matter, including an apology and appropriate compensation for the inconvenience caused. I hope you take this complaint seriously to prevent other guests from facing similar issues.
I look forward to your prompt response.
Soraya
Stayed 1 night in Jan 2025
6/10 Okay
Torsten
Jan 24, 2025
Liked: Amenities
Da es keine Parkmöglichkeiten direkt am Hotel gibt, ist die Bewertung auf mittelmässig gesetzt worden.
Torsten
Stayed 2 nights in Jan 2025
6/10 Okay
Bo
Jan 5, 2025
Bo
Stayed 1 night in Dec 2024
8/10 Good
Nataliia
Travelled with family and small children, Business traveller
Check in problemlos und einfach. Mitarbeiterin sehr freundlich. Zentral in der Stadt gegenüber vom Hauptbahnhof.
eva
Stayed 1 night in Dec 2024
2/10 Terrible
Amdiya
Dec 12, 2024
Disliked: Cleanliness, staff & service
Mir wurde ein früher check in versprochen bzw. Wurde über Email vereinbart letztendlich durfte ich erst ca. 1 Std nach der normalen Check in Zeit einchecken.. dann hat noch ein Mitarbeiter( er hatte Handwerksklammotten an) neben meiner Tür In Gang geschlafen und noch sehr laut geschnarcht. Das ging gar nicht !!! Habe mich auch recht unsicher dadurch gefühlt
Amdiya
Stayed 1 night in Nov 2024
6/10 Okay
Rüdiger
Travelled with family, Business traveller
Dec 8, 2024
Liked: Staff & service
Disliked: Amenities
Im Zimmer gab es kein Stuhl um die
Bekleidung irgendwo hinzulegen.
Im Zimmer gab es keinen Fernseher.
Probleme beim einchecken. Ich hatte ein Doppelzimmer gebucht. Bekommen habe ich 2 Einzelzimmer. Das war zwar nicht schlimm, aber ein Einzelzimmer war noch nicht bezugsfertig.
Albergo in ristrutturazione e camere dallo stile un pó "superato". Tuttavia sono spaziose e comode.
Pecche: reception non sempre disponibile, no tv in camera, soltanto una presa per la corrente nella stanza.
Diego
Stayed 2 nights in Nov 2024
4/10 Poor
ENVER
Business traveller
Nov 16, 2024
Disliked: Cleanliness, staff & service
HAYAL KIRIKLIĞI
Otel' de giriş yaptığım zaman halen devam eden bir restorasyon çalışması vardı. Sürekli birşeyleri tamir eden elemanlar ortalıkta ve hatta asansörü içinde vardı. İnşaattan dolayı ortam oldukça tozlu idi. Odada TV ve buzdolabı yok. Otelin tren istasyonuna çok yakın olması ulaşım açısından bir avantaj olabilir.
Otele 14.00 ' den sonra gitmiş olmama rağmen oda henüz temizlenmemiş idi. Personelin iyi niyetinden kuşkum yok. Ancak bence otel bu durumda iken ve böyle yüksek oda ücreti ile satılmamalıydı.