Ratings based on 10 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
4.8 Room cleanliness
4.6 Room comfort
5.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Aug. 3, 2024 on Expedia
Well I would of given a 5 Stars, cause of my room wasn’t an ocean views as I’ve booked online it said ocean view, they also mistaken my name in a different room. not happy 🙄🙄
Comment from Hotel Management
Sep. 18, 2024 by Hiep Le, Hotel Management
Dear Li Mi,Thank you for sharing your feedback with us. We sincerely apologize for the mix-up regarding your room assignment and for not providing the ocean view you had booked. We understand how important these details are to your experience and are truly sorry for the inconvenience caused.Please rest assured that we will address these issues with our team to prevent them from happening in the future. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.Warm regards,Hiep LeQuality Manager
5 out of 5
by A traveller

Posted Feb. 14, 2024 on Expedia
We got everything we had expected. Comfortable room is well equipped with washer and dryer in the room(one bedroom type). Front desk was nice and helpful. Breakfast was great. Easy access to everything in the resort including fabulous golf course and various dining options. A little away from the beach but it is only a short walking distance.
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 26, 2024 on Hotels
5 out of 5
by A traveller

Posted Sep. 8, 2024 on Hotels
The front desk is vert friendly and helpful while check in and check out. Will come again definitely
Comment from Hotel Management
Sep. 18, 2024 by Hiep Le, Hotel Management
Dear chia ying,Thank you for the great review!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hiep LeQuality Manager
5 out of 5
by A traveller

Great stay, the hotel facilities are amazing/peace

Posted Aug. 15, 2024 on Hotels
My husband and I, along with our two children (7 and nearly 2) stayed here for 6 nights. We booked 2 rooms, but one of the rooms was smaller than the other, so the information provided wasn't entirely accurate. We had booked our stay well in advance and had requested a room on a higher floor to avoid mosquitoes. Unfortunately, when we arrived, they only had two rooms left, both on the second floor, which was disappointing. The receptionist assured us there wouldn’t be any mosquitoes on the second floor. However, as soon as we entered the room, we could smell mosquito spray, which we recognized from frequent use during our trips in Asia. Within the first hour in the room, both my daughter and I were bitten by mosquitoes. Throughout our stay, I killed several mosquitoes in our room every single day. But given that no other rooms were available, we made the best of the situation. A big plus for the hotel is that they have their own healthcare staff, which is very reassuring. Another highlight was the breakfast buffet at Aroma Restaurant—great atmosphere, a wide selection of food and drinks, and an overall fantastic restaurant. I want to especially thank Kim Chi and Nghi for their excellent service at Aroma. Both were very thoughtful and took great car
Comment from Hotel Management
Sep. 18, 2024 by Hiep Le, Hotel Management
Dear Valued Guest,Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We appreciate your family's choice to stay with us for six nights and are glad to hear that you enjoyed the breakfast buffet at Aroma Restaurant and received excellent service from Kim Chi and Nghi.However, we sincerely apologize for the issues you experienced with the room size, the mosquito situation, and not receiving the higher floor you requested. We understand how important these details are for your comfort and are truly sorry for any inconvenience caused during your stay.Your feedback is invaluable, and we will address these concerns with our team to improve our communication and service. We hope to have the opportunity to welcome you back in the future for a much better experience.Warm regards,Hiep LeQuality Manager
5 out of 5
by A traveller

Posted Jul. 29, 2024 on Expedia
Comment from Hotel Management
Sep. 18, 2024 by Hiep Le, Hotel Management
Dear JANGKANG,Thank you for the great review!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hiep LeQuality Manager
3 out of 5
by A traveller

다좋지만, 냉장고가 약합니다..

Posted Jul. 28, 2024 on Hotels
모든면에서 , 다 좋고 , 좋았지만 , 냉장고가 너무 약해서 가지고 간 음식들을 오래 먹을수 없었어요.
Comment from Hotel Management
Sep. 18, 2024 by Hiep Le, Hotel Management
안녕하세요 JIYONG 님,소중한 리뷰와 피드백 남겨주셔서 감사합니다. 전반적으로 좋은 경험을 하셨다니 기쁘지만, 냉장고의 성능으로 인해 불편을 겪으신 점 진심으로 사과드립니다. 해당 사항은 즉시 관련 부서와 공유하여 개선할 수 있도록 하겠습니다.앞으로도 더 나은 경험을 제공해 드릴 수 있도록 노력하겠으며, 다음번에도 다시 찾아주시기를 기대합니다.감사합니다,
5 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 24, 2024 on Hotels
5 out of 5
by A traveller

Posted Apr. 2, 2024 on Expedia
Well maintained and friendly staff. Like to stay longer.
5 out of 5
by A traveller

Posted Jul. 9, 2023 on Hotels
Comment from Hotel Management
Aug. 15, 2023 by Anh Nguyen, Hotel Management
Dear Mr/Ms. Ho Yeon,Thank you very much for your good impression.We wish still be apart from any of your next vacation in Viet Nam.Thank and best regardsAnh Nguyen (Mr.)Reservation