4/10 Poor
Orlando
Travelled with family
6 Jan 2025
Disliked: Cleanliness, staff & service, amenities
The hallways and common areas felt like the air was on. We had to put a towel in front of our door because there was a draft. I was aware that there was no hot tub when booking, but was unaware how small the pool was. We were there on a Thursday & Friday and both evenings thr pool was full of kiddos, which made for not a lot of room to swim. Also because pool area is so small I was constantly getting splashed. The breakfast here was terrible and not to mention they started cleaning up 10 mins prior to breakfast being over. Also, I would suggest buying another waffle maker or 2 as my kid waited over 20 mins just too make one! I also requested that my room be vacuumed and it seemed to be an issue. They did eventually vacuum, but didn't empty any of our trash cans even though they were overflowing with trash. I've never had an issue with this at other places. I will likely not be coming back to this hotel unless the others that I have tried in the past for visiting Mall Of America are not available.
Orlando
Stayed 2 nights in Jan 2025