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Crowne Plaza Felbridge - Gatwick, an IHG Hotel

4.0 star property
4-star guestrooms with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Body treatments, aromatherapy, body wraps, body scrubs, facials
Point of interest
Indoor pool, open 8:00 AM to 9:00 PM, sun loungers
Premium Room, 1 King Bed, Courtyard View
Reception

Reviews

8.4 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Gym
  • 24/7 front desk
  • Room service
  • Spa
  • Bar
  • Pool

Explore the area

Map
London Road, Felbridge, East Grinstead, England, RH19 2BH
  • London England Temple The Church of Jesus Christ of Latter-day Saints
    4 min drive
  • Queen Victoria Hospital
    5 min drive
  • British Wildlife Centre
    5 min drive
  • London (LGW-Gatwick)
    16 min drive

Room options

View all photos for Premium Room, 1 King Bed, Business Lounge Access (Super King)

Premium Room, 1 King Bed, Club Lounge Access (Super King)

Premium Room, 1 King Bed, Business Lounge Access (Super King)

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (Super King)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed (Super King)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Bath)

Standard Room, 1 Queen Bed (Bath)

Standard Room, 1 Queen Bed (Bath)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Super King)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Super King)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Courtyard View

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Courtyard View

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Lingfield Park Marriott Hotel & Country Club

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (1023)
The price is CA $143
per night
CA $171 total
includes taxes & fees
15 Dec - 16 Dec
Lingfield Park Marriott Hotel & Country Club

About the area

East Grinstead

In suburbs.You'll be within 6 miles (10 km) of Tulley's Farm and 9 miles (15 km) of Wakehurst Place. Also within 9 miles (15 km) are Manor Royal Business Park and Ashdown Forest.

What's nearby

  • Queen Victoria Hospital - 5 min drive - 3.5 km
  • Tulley's Farm - 8 min drive - 8.2 km
  • Lingfield Park Racecourse and Golf Club - 8 min drive - 7.6 km
  • Manor Royal Business Park - 12 min drive - 11.0 km
  • Hever Castle and Gardens - 22 min drive - 17.9 km

Getting around

  • East Grinstead Station - 7 min drive
  • Gatwick Airport (LGW) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Railway Tavern - ‬3 min drive
  • ‪The Bridge Bar - ‬3 min drive
  • ‪Peacock Lodge Newchapel - ‬2 min drive
  • ‪Rumblin' Tums Cafe - ‬3 min walk

About this property

Crowne Plaza Felbridge - Gatwick, an IHG Hotel

4-star guestrooms with free WiFi
Crowne Plaza Felbridge - Gatwick, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A fitness center, spa services, and a terrace are also featured at the business-friendly Crowne Plaza Felbridge - Gatwick, an IHG Hotel. Free self parking is available.

This 4-star East Grinstead hotel is smoke free.

  • 116 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Felbridge - Gatwick, an IHG Hotel offers 116 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Chakra Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Golfing
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses wind and solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead
Crowne Plaza Felbridge Gatwick Hotel
Crowne Plaza Felbridge Gatwick East Grinstead
Crowne Plaza Felbridge Gatwick
Felbridge East Grinstead
Crowne Plaza Felbridge - Gatwick East Grinstead
Felbridge Hotel East Grinstead
Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Crowne Plaza Felbridge - Gatwick, an IHG Hotel Hotel
Crowne Plaza Felbridge - Gatwick, an IHG Hotel East Grinstead

Crowne Plaza Felbridge - Gatwick, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 403 out of 826 reviews" "
Rating 8 - Good. 236 out of 826 reviews" "
Rating 6 - Okay. 96 out of 826 reviews" "
Rating 4 - Poor. 56 out of 826 reviews" "
Rating 2 - Terrible. 35 out of 826 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely short stay
We recently had a one night stay here after our wedding. The hotel was very clean and we received a warm welcome when we arrived. Check in was very quick and with no fuss. The room was huge! And was a very comfortable stay. Lovely biscuits on the tea tray in the room. It was all very clean. We didn't have the breakfast or use any of the spa facilities so can't comment on those aspects of the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Stayed 3 nights in Aug 2024

8/10 Good

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

Mehdi

Liked: Amenities
Amazing service!! I have been staying in so many places but this place has an unbelievable management! Everything was just outstanding! Value for money
Stayed 1 night in Aug 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect and convenient
We stayed prior to our holiday and only spent 5-6 hours at the hotel. A perfect location for a short overnight stay prior to flying early out of Gatwick.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and super friendly,very helpful and food was lovely mu only suggestion would be more loungers in the garden area as the same people would sit on them all day ,otherwise everything was exceptional x
Stayed 2 nights in Aug 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and a beautiful room. Staff was very helpful. We stayed here 1 night.
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lorenis, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to this property for work previously but I’ve loved the staffs hospitality and the area, that I’ve come back for vacation stays! Can’t recommend this property enough! I love it!
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great facilities
Really nice hot with great facilities but, as it's a listed building, lots of stairs and no lift so be mindful of this if you have a lot of luggage.
Stayed 3 nights in Jul 2024

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the serving staff exceptionally friendly and accommodating.
Stayed 3 nights in Aug 2024

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well maintained and staff is very accomodating.
Stayed 4 nights in Aug 2024

6/10 Okay

Mike

Travelled with partner
Stairs along corridor are a nuisance especially with suitcases etc Pillows are scarce Shower head is too low
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

6/10 Okay

Doug

Travelled with family
Disliked: Cleanliness
Room was dirty with two items found. Old milk bottle under one bed and mouldy cereal in the wardrobe
Stayed 1 night in Jul 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place - warm welcome
Warm welcome, excellent staff consistently helpful and nothing was too much trouble. Quietly impressed
Stayed 2 nights in Jul 2024

10/10 Excellent

Kanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two night for our one year anniversary, wondefful servuce, the hotel gave us a conplimentary bottle of prosecco. The spa facilities are wondeful and the brrakfast is great, free parking, beautiful sarrounding areas, ate in a great steak place close by. Fantastic experience
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sam

Stayed 1 night in Jul 2024

10/10 Excellent

Ed and Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Especially from the man who checked us in late and the breakfast staff in the morning.
Stayed 1 night in Jul 2024