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The Pier Hotel

3.5 star property
3.5-star beachfront hotel with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Pier Hotel

View from property
Deluxe Double Room, Sea View
Reception
Family Apartment | Living area
View from property

Reviews

7.8 out of 10

Good

Popular amenities

  • Free WiFi

Explore the area

Map
4 Grand Parade, Eastbourne, England, BN21 3EH
  • Eastbourne Pier
    1 min walk
  • Eastbourne Bandstand
    5 min walk
  • Devonshire Park Theatre
    9 min walk
  • Shoreham-By-Sea (ESH-Shoreham)
    58 min drive

Room options

View all photos for Standard Single Room, Sea View

Standard Single Room, Sea View

Standard Single Room, Sea View

  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View

Standard Double Room, Sea View

  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 15.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, Sea View

  • 9.9 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Basic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

  • 35 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Sea View

Family Room, Sea View

Family Room, Sea View

  • 24 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

  • 17 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, Sea View

Standard Twin Room, Sea View

Standard Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Burlington Hotel

Pet-friendly
Free WiFi
Restaurant
Breakfast available
3.8 out of 5, Good, (1041)
The price is CA $54
per night
CA $65 total
includes taxes & fees
13 Dec - 14 Dec
The Burlington Hotel

About the area

Eastbourne

On the beach.A stay at this Eastbourne City Centre hotel places you steps from Eastbourne Pier and within a 5-minute walk of Eastbourne Bandstand. Devonshire Park Theatre and Eastbourne Heritage Centre are also within half a mile (1 km).

What's nearby

  • Eastbourne Pier - 1 min walk - 0.1 km
  • Eastbourne Bandstand - 5 min walk - 0.5 km
  • Devonshire Park Theatre - 9 min walk - 0.8 km
  • Eastbourne Beach - 11 min walk - 1.0 km
  • Congress Theatre - 12 min walk - 1.0 km

Getting around

  • Eastbourne Station - 12 min walk

Restaurants

  • ‪To the Rise Bakery - ‬3 min walk
  • ‪The Crown & Anchor - ‬3 min walk
  • ‪The Chippy on the Pier - ‬9 min walk
  • ‪Cafe Nikoletta - ‬2 min walk
  • ‪Victorian Tea Rooms - ‬9 min walk

About this property

The Pier Hotel

3.5-star beachfront hotel with free WiFi
WiFi is free in public spaces.

This Victorian Eastbourne hotel is smoke free.

  • 31 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • No smoking on site
The Pier Hotel offers 31 accommodations with coffee/tea makers and hair dryers. Smart televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Digital channels
  • Smart TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: GBP 30 for check-in between 10:30 PM and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests who may encounter issues with stairs should contact this property in advance. There are about 10 steps at the front door and 7 steps up or down after exiting the elevator.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 30 for check-in between 10:30 PM and 6:00 AM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

Property is also known as

Pier Hotel Eastbourne
Hotel The Pier Hotel Eastbourne
Eastbourne The Pier Hotel Hotel
The Pier Hotel Eastbourne
Pier Eastbourne
Hotel The Pier Hotel
Pier Hotel
Pier
The Pier Hotel Hotel
Pier Hotel Eastbourne
The Pier Hotel Eastbourne
The Pier Hotel Hotel Eastbourne

The Pier Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 98 out of 275 reviews" "
Rating 8 - Good. 96 out of 275 reviews" "
Rating 6 - Okay. 43 out of 275 reviews" "
Rating 4 - Poor. 22 out of 275 reviews" "
Rating 2 - Terrible. 16 out of 275 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

najib

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very shabby hotel unacceptable standard.
Stayed 1 night in Aug 2024

2/10 Terrible

Najib

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a terrible condition I am surprised Expedia sees it fit for purpose. I have never seen such poor quality service and an hotel in such dire conditions. Very disappointed with need.
Stayed 1 night in Aug 2024

6/10 Okay

andy

Liked: Cleanliness, staff & service
Disliked: Amenities
My single room 301. Didn't like almost impossible to use tiny hand basin shaving light not working. Showerhead needs replacing, needle like spray! Had to walk 1/2 mile to get breakfast at J.D.'spoons!
Stayed 2 nights in Aug 2024

6/10 Okay

Adam

Stayed 1 night in Aug 2024

8/10 Good

Tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Laura

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Sara

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room did not have 2 double beds as stated. Could not connect to the internet. There were no parking concessions, breakfast or drinks as stated at the time of booking and in an email after booking. Unfriendly owner and offered no apology for any of the things mentioned above.
Stayed 3 nights in Aug 2024

6/10 Okay

Harry

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
When we arrived it was locked and didn’t open till 14.00. We checked in only to find it was under new management. There was no Restaurant or Bar, The front desk was only open to check people in. They gave me a fob to open the front door. The room was clean and well fitted, but we felt that it seem more like a Hostel then a Hotel. Not really impressed, and not what was advertised on Expedia. We spoke to another couple who had also booked through who felt the same. Probably won’t book it again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Crystal

Stayed 1 night in Jul 2024

4/10 Poor

DAVID, Richmond

Travelled with family
Disliked: Staff & service, amenities
Property recently under new management. Wifi was being installed. No AC in our unit, just 2 basic fans. On a really hot night. Location was very convenient. Amenities were basic.
Stayed 1 night in Jul 2024

2/10 Terrible

Adedayo

Travelled with family
Disliked: Staff & service, room comfort
Terrible experience
The hotel was sold the day before we checked in, but i didn't get any warnings until I was checking in. The new owners did not know where things were. Internet had been cut. No iron when requested. The chef had been let go, so no breakfast. Overall terrible experience. Family was scared as we did not see many other people around. The reception was not staffed beyond 10pm and until late mornings. As we arrived later in the evening we couldn't find another hotel, we would have left otherwise.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Abi

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Amol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Pier Hotel, excellent service
The staff at The Pier hotel were just fantastic!!super friendly, welcoming and helpful. We were staying for the Eastbourne triathlon and it transformed our weekend.
Stayed 1 night in Jul 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Staff & service
The hotel was convenient to shope and restaurant's, some small repairs are needed in the room we stayed in, sink taps falling off.
Stayed 1 night in Jul 2024

4/10 Poor

Anders, Skummeslövsstrand

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel with very friendly and helpful staff. Would definitely return
Stayed 1 night in Jun 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, lovely staff. Was greeted as we walked in and given a free upgrade - great price for stay
Stayed 1 night in Jul 2024

8/10 Good

Fergus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for pier, promenade and town. Great views from our seaview room which was also a good size and quiet with solid walls. Looked to be recently upgraded. Slightly awkward pedestrian access to hotel as nearest light-controlled crossing is closed but not hotel’s fault!
Stayed 2 nights in Jun 2024

8/10 Good

OONAGH

Liked: Cleanliness, staff & service
Good hotel but mattresses too soft!
This is a very convenient hotel for when we go to the tennis tournament at Devonshire Park. The only problem we have with it, is the beds! The mattresses are very soft and not comfortable to sleep on. We did tell the hotel and they found us a room with a firmer mattress but this was still vey soft.
Stayed 3 nights in Jun 2024