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New Wilmington Hotel

3.0 star property
3-star hotel near Congress Theatre

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your current months are January, 2025 and February, 2025.
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February 2025

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Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
25-27 Compton Street, Eastbourne, England, BN21 4DU
  • Congress Theatre
    ‪2 min walk‬
  • Western Lawns
    ‪2 min walk‬
  • Devonshire Park Theatre
    ‪3 min walk‬
  • Shoreham-By-Sea (ESH-Shoreham)
    ‪61 min drive‬

Room options

Standard Double Room, Ensuite

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

Superior Suite, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Superior Double Room, Ensuite

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Classic Suite, Ensuite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Standard Single Room, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

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About the area

Eastbourne

In Eastbourne .Your stay at this hotel will put you steps from Congress Theatre and a 5-minute walk from Devonshire Park Theatre. Eastbourne Beach and Devonshire Park Lawn Tennis Club are also within half a mile (1 km).

What's nearby

  • Congress Theatre - 2 min walk
  • Devonshire Park Theatre - 3 min walk
  • Devonshire Park Lawn Tennis Club - 5 min walk
  • Eastbourne Pier - 12 min walk
  • Beachy Head - 5 min drive

Getting around

  • Eastbourne Station - 12 min walk

Restaurants

  • ‪Cornfield Garage - ‬9 min walk
  • ‪Dem Shish - ‬9 min walk
  • ‪Bistrot Pierre - ‬4 min walk
  • ‪PizzaExpress - ‬9 min walk
  • ‪Pomodoro E Mozzarella - ‬7 min walk

About this property

New Wilmington Hotel

3-star hotel near Congress Theatre
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

New Wilmington Hotel also features complimentary newspapers in the lobby, laundry facilities, and an elevator. For a fee, parking is available.

This 3-star Eastbourne hotel is smoke free.

  • 42 guestrooms or units
  • Buffet breakfast (free)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
New Wilmington Hotel offers 42 accommodations. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 2.20 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Outdoor tennis court

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV

Bathroom

  • Towels

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Food and water bowls and pet-sitting services are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 2.20 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. The property is professionally cleaned. Cashless payment methods are available for all transactions.

Property is also known as

New Wilmington Hotel Eastbourne
New Wilmington Hotel
New Wilmington Eastbourne
Hotel New Wilmington
New Wilmington
New Wilmington Hotel Hotel
New Wilmington Hotel Eastbourne
New Wilmington Hotel Hotel Eastbourne

New Wilmington Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 58 out of 178 reviews" "
Rating 8 - Good. 64 out of 178 reviews" "
Rating 6 - Okay. 31 out of 178 reviews" "
Rating 4 - Poor. 13 out of 178 reviews" "
Rating 2 - Terrible. 12 out of 178 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
The location to The Congress Theatre and good price, nice albeit small, breakfast so very pleased overall
Stayed 1 night in Oct 2024

8/10 Good

Miss T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean sheets and towels but the carpet had some old hair ball, nothing major really, probably just not picked up by the hoover. However, all staff were super nice, smiley and helpful. Breakfast was very good and non-greasy. Would stay again as very quite street and literally by the sea front..
Stayed 1 night in Oct 2024

8/10 Good

Arunas

Liked: Property conditions & facilities
Good
Stayed 1 night in Oct 2024

8/10 Good

ian

Stayed 1 night in Oct 2024

6/10 Okay

Leonard

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Such a grand looking hotel & reception area & smiling staff when you arrive, such a shame it’s over priced especially due to the other bits I’ve mentioned in the review! Never have I paid that much for a few nights stay in a spa hotel that needs such repairs!
Stayed 5 nights in Jun 2024

2/10 Terrible

Jack

Disliked: Room comfort
Not happy. Totally delusioned.
We arrived to the room no electricity had to go to reception who told us it had tripped out obviously never checked. No heating in the room absolutely freezing. Awoke next morning hoping for showers and shave. No hot water told by reception sorry not turned system on. We had a long drive and ferry crossing to do and had to was in cold water my wife had to boil kettle and take to sink to wash her hair very dangerous. We expect a full apology and refund for this dreadful experience at the beginning of our long awaited holiday. Someone will have the figures of how many times I’ve booked with hotels. com over the years but I must review my status with the company.
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom was spacious and well decorated & breakfast was grey
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented accommodation, attentive staff, great location for seafront and town centre. Would recommend. Thankyou.
Stayed 2 nights in Sep 2024

8/10 Good

Linda

Stayed 2 nights in Sep 2024

6/10 Okay

Roy

Travelled with partner
Although the Staff are welcoming and attentive the hotel could profit from a refurb
Stayed 3 nights in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Aug 2024

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, amenities
The property itself has clearly had some work done on it. The room was clean and well presented. Customer service could be improved upon. Breakfast was okay however, the gentleman taking orders was in his outdoor coat and on occasion not all breakfast was delivered to the table clearly forgotten about.
Stayed 3 nights in Sep 2024

6/10 Okay

Tracy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast was awful staff rude
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room with lovely big bed but pillows to hard. Shower & bathroom was nice. Breakfast was presented well but fried eggs & scrambled eggs not done in conventional way.
Stayed 2 nights in Sep 2024

2/10 Terrible

Martin

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel i have ever stayed in.
Stayed 2 nights in Jun 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
A very good hotel. Excellent position with the sea front and town centre within easy walking distance. The Hotel is clean and well-presented and has undergone significant redecoration since reopening in May 2024. We found the staff to be very welcoming and always helpful. We stayed in a superior room which was well furnished and comfortable. We found the breakfast to be very good including hot and cold options all using quality produce, anything that was not right was willingly replaced. we had read previous negative reviews and were worried about what we might find but based on our experience we have no complaints about the hotel. Being regular travellers to Eastbourne we will have no hesitation in staying at this hotel again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's well situated fot the Theatre, easy walking distance, close to the sea front, the hotel was reasonably priced, it was more than adequate for one night, bathroom clean and tidy, the bed comfortable, everything was to hand. I have paid a lot more for far worse. Would i stay again, a big fat YES.
Stayed 1 night in Aug 2024

6/10 Okay

EDWARD

Liked: Cleanliness, property conditions & facilities, room comfort
Poor service
Room was clean and comfortable The service at breakfast was very bad and the food was poor quality and undercooked
Stayed 3 nights in Aug 2024

6/10 Okay

John

Travelled with group
Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Steven

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say the hotel is very dirty. Black mould in the bathrooms. Water stains on the ceilings. Curtains torn and falling off the windows. Toilet seat broken. Shower and taps a very dirty. Walls have marks all over the place. Wall paper is coming off. None of the photos on the website is accurate at all.
Stayed 2 nights in Aug 2024

4/10 Poor

S

Stayed 2 nights in Aug 2024

6/10 Okay

Lou

Stayed 2 nights in Aug 2024

2/10 Terrible

sonia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

keeley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful. New to the hotel & hospitality industry, but can’t do enough to help with anything you need. Good luck with your venture.
Stayed 3 nights in Aug 2024