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New Wilmington Hotel

3.0 star property
3-star hotel near Congress Theatre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Wilmington Hotel

Miscellaneous
WiFi
Exterior
Dining
Miscellaneous

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

Map
25-27 Compton Street, Eastbourne, England, BN21 4DU
  • Congress Theatre
    2 min walk
  • Devonshire Park Theatre
    3 min walk
  • Eastbourne Beach
    4 min walk
  • Shoreham-By-Sea (ESH-Shoreham)
    61 min drive

Room options

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Superior Suite, Ensuite

  • Sleeps 4
  • 2 Double Beds

Superior Double Room, Ensuite

  • Sleeps 2
  • 1 King Bed

Classic Suite, Ensuite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Standard Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

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Exterior

The Burlington Hotel

Pet-friendly
Free WiFi
Restaurant
Breakfast available
3.8 out of 5, Good, (1041)
The price is CA $54
per night
CA $65 total
includes taxes & fees
12 Dec - 13 Dec
The Burlington Hotel

About the area

Eastbourne

In Eastbourne .Your stay at this hotel will put you steps from Congress Theatre and a 5-minute walk from Devonshire Park Theatre. Eastbourne Beach and Devonshire Park Lawn Tennis Club are also within half a mile (1 km).

What's nearby

  • Congress Theatre - 2 min walk - 0.2 km
  • Devonshire Park Theatre - 3 min walk - 0.3 km
  • Eastbourne Beach - 4 min walk - 0.4 km
  • Eastbourne Pier - 12 min walk - 1.0 km
  • Beachy Head - 5 min drive - 4.7 km

Getting around

  • Eastbourne Station - 12 min walk

Restaurants

  • ‪Cornfield Garage - ‬9 min walk
  • ‪Dem Shish - ‬9 min walk
  • ‪Bistrot Pierre - ‬4 min walk
  • ‪PizzaExpress - ‬9 min walk
  • ‪Pomodoro E Mozzarella - ‬7 min walk

About this property

New Wilmington Hotel

3-star hotel near Congress Theatre
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

New Wilmington Hotel also features complimentary newspapers in the lobby, laundry facilities, and an elevator. For a fee, parking is available.

This 3-star Eastbourne hotel is smoke free.

  • 42 guestrooms or units
  • Buffet breakfast (free)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
New Wilmington Hotel offers 42 accommodations. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 2.20 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Outdoor tennis court

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV

Bathroom

  • Towels

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Food and water bowls and pet-sitting services are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 2.20 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. The property is professionally cleaned. Cashless payment methods are available for all transactions.

Property is also known as

New Wilmington Hotel Eastbourne
New Wilmington Hotel
New Wilmington Eastbourne
Hotel New Wilmington
New Wilmington
New Wilmington Hotel Hotel
New Wilmington Hotel Eastbourne
New Wilmington Hotel Hotel Eastbourne

New Wilmington Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 58 out of 178 reviews" "
Rating 8 - Good. 64 out of 178 reviews" "
Rating 6 - Okay. 31 out of 178 reviews" "
Rating 4 - Poor. 13 out of 178 reviews" "
Rating 2 - Terrible. 12 out of 178 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

EDWARD

Liked: Cleanliness, property conditions & facilities, room comfort
Poor service
Room was clean and comfortable The service at breakfast was very bad and the food was poor quality and undercooked
Stayed 3 nights in Aug 2024

6/10 Okay

John

Travelled with group
Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Steven

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say the hotel is very dirty. Black mould in the bathrooms. Water stains on the ceilings. Curtains torn and falling off the windows. Toilet seat broken. Shower and taps a very dirty. Walls have marks all over the place. Wall paper is coming off. None of the photos on the website is accurate at all.
Stayed 2 nights in Aug 2024

4/10 Poor

S

Stayed 2 nights in Aug 2024

6/10 Okay

Lou

Stayed 2 nights in Aug 2024

2/10 Terrible

sonia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

keeley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful. New to the hotel & hospitality industry, but can’t do enough to help with anything you need. Good luck with your venture.
Stayed 3 nights in Aug 2024

4/10 Poor

Carol

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great Location, and friendly staff. Decor needs updated. Breakfast more choice please. Would not stay again as not value for money.
Stayed 2 nights in Aug 2024

6/10 Okay

Sheila

Liked: Staff & service
Good location
Stayed 2 nights in Aug 2024

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel
Stayed 2 nights in Aug 2024

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DONT STAY HERE ! been reported to trading standards etc !!! Read below ! Black mould and brown sludge in kettle Toilet door handle broken Tv didn’t work No light bulb in light, then they replaced and light didn’t turn off, lights went of in bathroom defiantly a electrical issue in the room ! Blood on pillow case Toilet seat broken Extractor fan didn’t work Breakfast was cold Receptionist was rude and no apology on the room. Have reported to citizens advice, health and safety and trading standards who are now dealing with this DONT STAY HERE !!!
Stayed 1 night in Aug 2024

8/10 Good

Suk Kwan

Travelled with family
Liked: Staff & service
Sofa chair in the room is not clean.
Service is good. But the room is not very clean which the sofa chairs in the room is not clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, quick service. Small but comfortable room. Overall a relaxing stay.
Stayed 2 nights in Aug 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Miroslav

Liked: Room comfort
Disliked: Property conditions & facilities
Room was nice and big but the bathroom was malfunctioning - warm water wasn't available all the time and some construction glitches in the shower cubicle. The hotel staff were very helpful though - changed a room without additional charges.
Stayed 2 nights in Aug 2024

6/10 Okay

Lorraine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
The hotel was average but the staff were very helpful and nice. It was clean and accommodated our dog which was a cockapoo. It is conveniently located and I would return.
Stayed 1 night in Jun 2024

4/10 Poor

Yukino

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and unfortunately, I had a rather disappointing experience. Here are some of the issues I encountered: 1. Insufficient number of towels: The number of towels provided in the room was not adequate. 2. Shampoo bottles not replenished: The shampoo bottles were not refilled, which was quite inconvenient. 3. Shower room quality: The shower water did not get hot enough, making it uncomfortable to shower. 4. Room cleanliness: The cups provided in the room were clearly not cleaned properly. 5. Breakfast quality: While the full breakfast was decent, the overall service and other aspects were quite disappointing. other customers looked unhappy eigher. 6. Television issues: The television remote control was missing, and I couldn’t turn on the TV manually, so we were unable to watch television. 7. Lack of room phone: Since there was no phone in the room, we had to go to the front desk whenever we needed anything, which led us to give up on several requests. 8. Review discrepancy: The reviews posted here indicated a rating above 8.0, but after staying, I doubt the accuracy of those reviews given my experience. My family and I were all dissatisfied with our stay, however, the location is very good, and the parking fees are reasonable.
Stayed 1 night in Aug 2024

8/10 Good

cindy

Liked: Cleanliness
Convenient to the beach and town center. The WiFi is good with strong signal. The shower water flow is good. The breakfast service needs improvement.
Stayed 1 night in Jul 2024

8/10 Good

Karen

Travelled with partner
The room was really nicely decorated and was very roomy as was the bathroom
Stayed 1 night in Jul 2024

4/10 Poor

Jane

Travelled with family
This is more a YMCA than a Hotel, full of Students. Half eaten Pizza in stairwell. Empty bottles left on landings. Receipts tucked into Fire hydrants. Under the bed was full of rubbish. Hotel has a lift, which you go down a flight of stairs too, also only two rooms per floor accessible from lift on each floor, you had to climb a steep flight of steps to get to all other rooms. They had chair lifts, which were not working. Bathroom looked like it had recently been decorated to the ceiling, but paint all over the floor. Window sills needed painting. Windows dirty. Brick dust under TV. You can park in road if you pay for a £2.20 permit per day. Parking is otherwise restricted to 4 hours, no return within 4 hours. We stayed 2 nights, first night kids running up and down stairs, noisy until after midnight, then an argument broke out at 12:30 and continued until just after 2:30. We complained. Was told it was a family!!!! Next night the same so both myself and another lady told them to keep quiet ( it was the students). Hotel needs lots of TLC, very run down Only good thing we can say, is the breakfast was good staff were friendly. Would I stay there again NO! Expedia should withdraw from advertising this place in our opinion.
Stayed 2 nights in Jul 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced hotel. Avoid.
Avoid this hotel. This is somewhere that we left after the 1st night. Multiple issues from arrival. Only positive was the parking permit.
Stayed 2 nights in Jul 2024

6/10 Okay

Simon

Liked: Cleanliness
On night in Eastbourne
This hotel was clean and the staff were friendly. Parking nearby was an issue on a Saturday evening probably because of visitors to the nearby theatre. The hotel is dog friendly which is why we chose it. The decor was ok but dated and the breakfast was basic. No complaints though and the place was very reasonably priced.
Stayed 1 night in Jul 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated hotel that has undergone a lot of work recently. Friendly, helpful staff. Lovely breakfast cooked fresh to order. There are lifts but there are also mezzanine floors which result in some short flights of stairs. Comfortable bed.
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Stayed 1 night in Jun 2024