The Burlington Hotel

3.0 star property
3-star hotel in Eastbourne City Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Burlington Hotel

Superior Double Room, 1 Double Bed, Sea View
Beach
Interior
Beach/ocean view
Front of property - evening/night

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
Grand Parade, Eastbourne, England, BN21 3YN
  • Eastbourne Pier
    1 min walk
  • Eastbourne Bandstand
    4 min walk
  • Devonshire Park Theatre
    8 min walk
  • Lydd (LYX)
    88 min drive

Room options

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room, 2 Single Beds, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Eastbourne

Eastbourne City Centre stay.A stay at this Eastbourne City Centre hotel places you steps from Eastbourne Pier and within a 5-minute walk of Eastbourne Bandstand. Devonshire Park Theatre and Eastbourne Heritage Centre are also within half a mile (1 km).

What's nearby

  • Eastbourne Pier - 1 min walk - 0.1 km
  • Eastbourne Bandstand - 4 min walk - 0.4 km
  • Devonshire Park Theatre - 8 min walk - 0.7 km
  • Eastbourne Beach - 9 min walk - 0.8 km
  • Congress Theatre - 11 min walk - 0.9 km

Getting around

  • Eastbourne Station - 11 min walk

Restaurants

  • ‪To the Rise Bakery - ‬2 min walk
  • ‪The Chippy on the Pier - ‬8 min walk
  • ‪Cafe Nikoletta - ‬3 min walk
  • ‪Qualisea Fish Restaurant - ‬3 min walk
  • ‪Victorian Tea Rooms - ‬8 min walk

About this property

The Burlington Hotel

3-star hotel in Eastbourne City Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This 3-star Eastbourne hotel is smoke free.

  • 159 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Burlington Hotel offers 159 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Eastbourne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:00 AM: GBP 10 per person
  • 1 restaurant
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

The Burlington Hotel Hotel
The Burlington Hotel Eastbourne
The Burlington Hotel Hotel Eastbourne

The Burlington Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 339 out of 1003 reviews" "
Rating 8 - Good. 338 out of 1003 reviews" "
Rating 6 - Okay. 167 out of 1003 reviews" "
Rating 4 - Poor. 100 out of 1003 reviews" "
Rating 2 - Terrible. 59 out of 1003 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Hotel overdue major renovation.
Stayed 7 nights in Aug 2024

4/10 Poor

Paula

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Run down, smelly musty in corridors dirty carpets, in room and corridors broken toilet
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big cosy room, hotel and lovely staff the view was lovely and we had an amazing relaxing time Thankyou to all for a fab 40th birthday stay.
Stayed 2 nights in Aug 2024

6/10 Okay

nway

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Hotel bathroom are dirty it’s because of old !the mattress is not comfortable I got back pain Reception peoples were amazing
Stayed 1 night in Aug 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old hotel
Lovely old hotel right by the pier would Def recommend although room was very warm staff very friendly .Food was very good and reasonably priced . Only prob I found was water in the shower didn't go down over all had a great trip would definitely stay again .
Stayed 3 nights in Aug 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay
Great check. Spacious room overlooking the downs. Pillows need to be fluffier. But they came up with a spare, so no problem. Good bedding comfy bed
Stayed 4 nights in Aug 2024

10/10 Excellent

Susie

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and Comfortable bed.
Stayed 3 nights in Aug 2024

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
views from the window
Stayed 1 night in Aug 2024

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay,most of the staff go above and beyond to accommodate our needs requests etc,I’ve had several stays here
Stayed 2 nights in Aug 2024

6/10 Okay

jim

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel could be so much better
The photos on the hotel website are not representative of the room I stayed in. My room was very scruffy and really needed to be refurbished.
Stayed 1 night in Aug 2024

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly good
I have stayed here for business several times but only for one night. The room is perfect for my needs but I cannot comment on breakfast as I have to leave early. Service at reception was easy and quick.
Stayed 1 night in Aug 2024

8/10 Good

susan

Travelled with partner
Liked: Staff & service
evening entertainment was an added attraction plenty of areas to sit in breakfast hall nice
Stayed 1 night in Aug 2024

10/10 Excellent

lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful and location great
Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service
This stay was for a lads reunion so we were looking for a no expensive place to rest. Burlington did the job and although tired looking the rooms we’re comfortable and the staff welcoming and efficient. Handy for pier and beach across the road and only 15 mins walk from station. Did not have breakfast as was not included so filled up at The Spoons (one of two in the Costa del Eastbourne) Would return
Stayed 1 night in Aug 2024

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed several times, always clean nice room and friendly staff, great value given the location.
Stayed 1 night in Aug 2024

2/10 Terrible

Salvatore

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I remained at Burlington hotel in Eastbourne from 9th till 13th August. We booked a superior room with sea view. The photos deceive the traveler as the real condition of the room is unimaginable. The room (117) was on the first floor; it is true that it was facing the sea but being on the first floor, the noise of the street and the noise of old floorboards were unbearable. Among three windows, only one could be opened. We asked only once for the room to be cleaned. The cleaning service was limited only to collecting the trash. They did not even do the bed nor change the towels. In fact they did not even collect the towels from the before the shower. The shower floor was dirty and in really bad condition. The window in the bathroom could remained opened with a piece of wood beneath it and taking it off, it was possible to open it at all. The corridor was dirty and smelled really bad. There was a dog poop on the corridor floor. Unfortunately though we film and photograph the room, we did not document this scene which was horrendous. There were two old lifts, one stopped working for one whole day. As mentioned before I have documented the condition of the room and I will send an email separately about this. I would like to fill an official complaint. The hotel came up as the first choice in my research on Expedia. It is marked as a three stars hotel, it is not even one. I would appreciate if you could assist me with the complaint.
Stayed 4 nights in Aug 2024

10/10 Excellent

Nayomi

Liked: Amenities
I am glad that we booked a sea-view superior double room for our stay in Eastbourne with family. The hotel was an old however our room was amazingly space and the view from the second floor was splendid. Our family loved it and we could definitely come in and recommend to our friends.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Great for a short stay
This was a short stay for business purposes. The staff were very polite and super helpful I arrived late and they told me to go and order my meal straight away so I didn't miss the Restaurant closing. I didn't have breakfast but the steak and kidney pie was great. Although the room was a little tired it was clean and the bathroom was spotless.
Stayed 1 night in Aug 2024

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the centre of the seafront so everything is in walking distance.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Gary

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024