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The Burlington Hotel

3.0 star property
3-star hotel in Eastbourne City Centre

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Photo gallery for The Burlington Hotel

Superior Double Room, 1 Double Bed, Sea View
Beach/ocean view
Beach
View from property
Dining

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
Grand Parade, Eastbourne, England, BN21 3YN
  • Place, Eastbourne Pier
    ‪1 min walk‬
  • Place, Eastbourne Beach
    ‪1 min walk‬
  • Place, Devonshire Park Lawn Tennis Club
    ‪12 min walk‬

Room options

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.8 out of 10
Good
(55 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.2 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.6 out of 10
Excellent
(79 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed, Sea View

Standard Double Room, 1 Double Bed, Sea View

Standard Double Room, 1 Double Bed, Sea View

7.8 out of 10
Good
(35 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds, Sea View

7.6 out of 10
Good
(7 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed, Sea View

Superior Double Room, 1 Double Bed, Sea View

Superior Double Room, 1 Double Bed, Sea View

8.2 out of 10
Very good
(38 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, 2 Twin Beds, Sea View

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Eastbourne

Eastbourne City Centre stay.A stay at this Eastbourne City Centre hotel places you steps from Eastbourne Pier and within a 5-minute walk of Eastbourne Bandstand. Devonshire Park Theatre and Eastbourne Heritage Centre are also within half a mile (1 km).

What's nearby

  • Eastbourne Pier - 1 min walk - 0.2 km
  • Eastbourne Beach - 1 min walk - 0.2 km
  • Eastbourne Bandstand - 4 min walk - 0.4 km
  • Devonshire Park Lawn Tennis Club - 12 min walk - 1.0 km
  • Congress Theatre - 12 min walk - 1.0 km

Getting around

  • Eastbourne Station - 11 min walk

Restaurants

  • ‪To the Rise Bakery - ‬2 min walk
  • ‪The Belgian Cafe - ‬1 min walk
  • ‪O Farol - ‬4 min walk
  • ‪Cafe Express - ‬7 min walk
  • ‪Qualisea Fish Restaurant - ‬4 min walk

About this property

The Burlington Hotel

3-star hotel in Eastbourne City Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This 3-star Eastbourne hotel is smoke free.

  • 159 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Burlington Hotel offers 159 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Eastbourne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

The Burlington Hotel Hotel
The Burlington Hotel Eastbourne
The Burlington Hotel Hotel Eastbourne

The Burlington Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 520 out of 1437 reviews
Rating 8 - Good. 431 out of 1437 reviews
Rating 6 - Okay. 248 out of 1437 reviews
Rating 4 - Poor. 140 out of 1437 reviews
Rating 2 - Terrible. 98 out of 1437 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Scott

Stayed 1 night in Aug 2025

8/10 Good

Naveenkumar

Liked: Cleanliness, staff & service, room comfort

Shower room glass door issue

All went okay except the shower room. The glass doors were not closing properly.
Stayed 1 night in Aug 2025

8/10 Good

Shirley

Liked: Staff & service
overall pretty good but needs all dust removed in room in many places
Stayed 2 nights in Jul 2025

2/10 Terrible

Tony, Pocatello

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel needs to be refurbished and noise from bloody teenagers across the Rd from you . Not good
Stayed 5 nights in Jul 2025

6/10 Okay

Carole

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was never serviced. Beds never made. General lack of looking after rooms. Never been to a hotel so bad. Will never go again.
Stayed 4 nights in Jul 2025

2/10 Terrible

Marta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and stinks

The mattress is old, the room stinks, and it's dirty and noisy. The hotel is very neglected and hasn't been renovated in centuries. The staff is very rude and unfriendly. I don't recommend it in every respect.
Stayed 9 nights in Jul 2025

8/10 Good

B

Liked: Cleanliness, staff & service, room comfort

Initially good value. Would stay again

NB - Duplicate review coz I extended my stay and unkowing that htls.com had sent me 2 review requests 1st filled in review for last day of my stay. I stayed for 5nights . PROS - 1)Very helpful and patient staff. 2) Size of single rm no.350 and bathrm. 3) Large desk 4)Carpk they discussed on arrival I should get space THEN pay hotel. 5)Good wifi 6)Seafront town ctre location , opp pier , 2mins walk to shops , 10mins walk to train. 20mins walk to Sovereign Pool/gym. 20mins walk / less than 5mins drive (free parking) UP to start of cliffs that lead to Beachy Head and Belle Tout. 7) kettle, beverages, iron , freeview tv CONS - 1) Bldg esp public carpets VERY faded. 2) July 2025 loud music from band on newly pedestrianised main st at west edge of htl. 3) Cost £45 Th,Fr,S,S (but then £87 for M,Tu so moved.) DON'T KNOW - Nice sea facing restaraunt and bar , where breakfast served. Never used any of these facilities.
Stayed 4 nights in Jul 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

B

Liked: Cleanliness, room comfort

Initially good value. Would stay again

PROS - 1)Very helpful and patient staff. 2) Size of single rm no.350 and bathrm. 3) Large desk 4)Carpk they discussed on arrival I should get space THEN pay hotel. 5)Good wifi 6)Seafront town ctre location , opp pier , 2mins walk to shops , 10mins walk to train. 20mins walk to Sovereign Pool/gym. 20mins walk / less than 5mins drive (free parking) UP to start of cliffs that lead to Beachy Head and Belle Tout. 7) kettle, beverages, iron , freeview tv CONS - 1) Bldg esp public carpets VERY faded. 2) July 2025 loud music from band on newly pedestrianised main st at west edge of htl. 3) Cost £45 Th,Fr,S,S (but then £87 for M,Tu so moved.) DON'T KNOW - Nice sea facing restaraunt and bar , where breakfast served. Never used any of these facilities.
Stayed 1 night in Jul 2025

4/10 Poor

Ashley

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Mariya

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old and durty, no proper service. Depressing prison breakfast. No isolation on the door in the room, I could hear the lift and everyone walking in the corridor. Cleaning team chatting loudly in the corridor at 8:30 am.
Stayed 1 night in Jul 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location Right on the beach and 15 mins walk from the station
Stayed 1 night in Jul 2025

6/10 Okay

Malcolm

Disliked: Property conditions & facilities
Been a regular visitor to the Burlington hotel for over 20 year's. Building in need of extensive makeover. Catering staff shabby in appearance. Each year fewer services available.
Stayed 7 nights in Jul 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Lakmi

Liked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness

Great Location, Good Hotel

This hotel is a good for a budget place, little dated in places, especially the old lifts. I used it to stay close to a sporting event and it is in a great location by the pier (though roadworks right outside currently) The staff were all very friendly, check in was easy and chatty which was great and the people hanging breakfast where full of energy and just the right cheeky banter. The room was small, even for a single but served its purpose - the bed was on wheels and did move which felt odd the first time of getting on it making me think it was wobbly - the sleep on it was fine. There was a small fan in the room, and sash windows to the side. The shower and both looked fine, but no real water pressure so the shower wasn't great. I would stay here again if I needed a budget hotel on the seafront. The room Wass clean enough,
Stayed 1 night in Jul 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Lord Robert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very antiquated and is in need of a proper renovation, unless you book a superior room you may as well not exist. However when I spoke to Liam the manager he was very helpful and understanding
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Avoid

Awful…pictures of the room must be another hotel. Superior room is very very questionable. Stains on the bed sheets, towels not clean, toilet covered in dried dusty urine stains. Hair in the bath, cupboard with rot in the bottom. Paid for 2 nights of parking but only got one night, asked for a refund for the 2nd night and then we were told it’s on a first come first park even though they took our money. Exceptionally let down by this stay and very surprised hotels.com allows this hotel on its website. Best thing about this stay was walking away
Stayed 2 nights in Jul 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed the night but room was clean, nicely presented, staff are pleasant and helpful, rooms look modern for a old building, would book again when visiting again
Stayed 1 night in Jul 2025

8/10 Good

Hazel

Liked: Cleanliness, staff & service, room comfort

Midweek break

Comfortable bed & armchairs. Carpet not very clean & wood work tatty. We had a lovely seaview but the room was almost unbearably hot even with the supplied fan, maybe the bigger rooms are more airy. All staff very good & helpful with charging my husband's mobility scooter. Breakfast buffet plentiful wouldn't have minded a change from scrambled eggs though. Coffee was excellent.
Stayed 3 nights in Jul 2025

8/10 Good

Gail

Travelled with family
Liked: Staff & service, amenities
Great position and added bonus of payable car park behind the hotel. Bar, restaurant and reception staff were excellent. Cleaners not so good and rooms in need of a good deep clean. A Victorian hotel so quite quirky. Breakfast adequate and reasonable prices at the bar. Would be happy to return there.
Stayed 7 nights in Jul 2025

6/10 Okay

Jan

Travelled with group
Liked: Room comfort

Good hotel.

Our rooms are usually very good. This one we stayed in this time not as good. The carpet was dirty, small beds but ok. The bathroom a bit cramped. Apart from carpet room was mostly clean. As always the staff good and very nice breakfast.
Stayed 1 night in Jul 2025