Seaside stay .With a stay at this Eastbourne City Centre hotel, you'll be steps from Devonshire Park Theatre and Eastbourne Bandstand. Eastbourne Heritage Centre and Eastbourne Beach are also within half a mile (1 km).
What's nearby
Devonshire Park Theatre - 2 min walk
Eastbourne Bandstand - 3 min walk
Eastbourne Beach - 4 min walk
Congress Theatre - 4 min walk
Eastbourne Pier - 8 min walk
Getting around
Eastbourne Station - 10 min walk
Restaurants
To the Rise Bakery - 7 min walk
Dem Shish - 6 min walk
Bistrot Pierre - 6 min walk
PizzaExpress - 5 min walk
Pomodoro E Mozzarella - 4 min walk
About this property
Sea Shell Hotel
3-star beach hotel with free WiFi
WiFi is free in public spaces.
40 guestrooms or units
Meeting rooms
Storage area for luggage
Sea Shell Hotel offers 40 accommodations with hair dryers. Flat-screen televisions come with digital channels.
Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).
Languages
English, Polish, Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Accessibility
This property does not have elevators
Room amenities
Entertainment
Digital channels
Flat-screen TV
Bedroom
Bed sheets
Bathroom
Bathtub or shower
Hair dryer
Towels
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
Access methods
Lockbox, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
Property is also known as
Palm Court Hotel Eastbourne
Palm Court Eastbourne
The Palm Court Hotel
Sea Shell Hotel Hotel
OYO The Palm Court Hotel
Sea Shell Hotel Eastbourne
Sea Shell Hotel Hotel Eastbourne
Sea Shell Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
A pleasurable stay. The room was clean and well presented.
The queen bed was very low and quite sunken in as I nearly fell off the bed in my sleep. New mattress’s to be placed and full 5 stars would be given.
Ruby
Stayed 1 night in Aug 2024
2/10 Terrible
Atanaska
Travelled with family
3 Aug 2024
Disliked: Cleanliness, staff & service, amenities
Unfortunately I had very bad stay in this hotel. First, my booking was for 3 adults. We received 1 single bed and 1 bed and half where slept 6 night 2 big person. Terrible! After I ask for towel.Had only 3 bath towels. After agein ask for coffee, tea, sugar - boxes was empty in room. No one come to clean our room 6 days! Room become dirty and dusty. I have allergic asthma and this dust make me big issue. I was emergency in hospital. I spoke with manager about this and I had request to refund part of my money. He told me that will speak with team and will talk with me. Until now no one contact me. By Expedia today I understand that hotel don't want to refund some money for service who no one did.
Never I had bad experience like in this hotel.
Beds was uncomfortable and we don't rest. So Sea Shell hotel completely destroyed our holiday!
Atanaska
Stayed 6 nights in Jul 2024
10/10 Excellent
Joanne
Travelled with family
1 Aug 2024
Liked: Amenities
Love the staff xx
Joanne
Stayed 1 night in Jul 2024
6/10 Okay
Francis
30 Jul 2024
Second stay at Sea Shell
Sea shell is very sensible priced
Francis
Stayed 3 nights in Jul 2024
6/10 Okay
Verified traveller
Travelled with family
18 Jul 2024
The hotel is in need of updating but it was ok for what we needed. the only real big thing was that the lift was not working and we were in the 3rd floor with a toddler. The staff were very friendly when there
Hotel room was nice size but a bit undated couldn’t of done with a clean here and there bathroom shower try was painted and bits coming of shower was very dirty around it all could not flush toilet properly has handle hits the wall it was ok for a one night stay room did not look like in photos when we booked
When i arrived i was shown to an unacceptable room with a blind stuck into the open window .the sink looked not particularly clean & the room smelt unpleasant.
However ,to be fair to the staff ,when i complained i was given a much better ,clean room with a functioning window and curtains.
I was travelling to visit my brother who us in hospital. I am just disappointed that i was not initially considered Deserving of a Decent room .
Joanne
Stayed 2 nights in Jul 2024
6/10 Okay
SIMON
Travelled with partner
9 Jul 2024
Liked: Staff & service
The hotel is old and very basic. The shower is very weak which takes time for bath. Toilet flushing is weak and the water replenish is very very slow that it may take 2-3 times to clear up the waste.
The credit is they provide tooth brush, slippers, shampoo and shower gel that a bit surprise. Location is good, just few minutes to the bus station for journey to Seaford or Brighton. Staff are nice and friendly.
Absolutely discussed after being treated so badly at one of the worst places iv stayed.
No tv remote, and asked twice to be ignored
Dirty sheet on bed. Someones old tissues left used.
We work nights so as we was talking got a knock on the door and told to be quiet.
2 mins later another knock and asked to leave. It was 3am. No arguments i was out of there. Never sgain.
Extremely dirty, tired, stunk of cigarettes and staff not up to running a hotel. Mattress had collapsed by just pressing on it and was stained. Don’t let the professional stock photos fool you.
Great location 5-10 mins walk to most parts of town for shops restaurants and bars. Excellent service on arrival. Room surprisingly big for what it costs to stay here.
The staff had been clearing the adjacent room and left everything in the corridor blocking access to my room. This is a tripping hazard and in the event of a fire a serious risk to safety.
in general very good, arrived very early but that was not a problem as my room was ready. was given key and car park permit, that was very helpful. pity lift was brocken as i was 2 floors up. very space room for a single. will came again
I booked a hotel room at OYO Palm Court Hotel in Eastbourne.
On arrival at OYO Palm Court at approximately 19:30 hours. There were no staff on site and I was told by a resident that the premises has been taken over by the council and is now an immigration hostel. I tried over 10 times to get through to the hotel who passed me from one person to another wasting half an hour. At 20:00 hours I began desperately trying to contact Expedia, both through the online chat and help number. I was in such panic about not having anywhere to stay but hoped that Expedia may be able to help given the reputation of the company.
Throughout my contact with Expedia, I was hung up on without a call back despite the advisor taking my contact number in case of such event, I was on hold for a total of two hours to two separate departments and I was told by relocation services they would need to wait for the original hotel provider to sort out alternative accommodation.
After begging to have another hotel provided the advisor told me I would need to pay for the new hotel myself and be reimbursed at a later date. This was not possible due to my finances on the night. The advisor eventually agreed to assist me with booking another hotel only after she took the original payment for OYO hotel no longer in existence, by this point is was 23:10 hours.
We missed dinner, walked around in the rain and still have not heard back from Expedia.