Sea Shell Hotel

3.0 star property
3-star beach hotel with free WiFi

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sea Shell Hotel

Standard Triple Room, Ensuite
Lobby
Exterior
Miscellaneous
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
15 Burlington Place, East Sussex, Eastbourne, England, BN21 4AR
  • Devonshire Park Theatre
    2 min walk
  • Eastbourne Bandstand
    3 min walk
  • Eastbourne Beach
    4 min walk
  • Shoreham-By-Sea (ESH-Shoreham)
    60 min drive

Room options

Standard Single Room, Ensuite

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, Ensuite

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, Ensuite

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room, Ensuite

  • 14 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Similar properties

About the area

Eastbourne

Seaside stay .With a stay at this Eastbourne City Centre hotel, you'll be steps from Devonshire Park Theatre and Eastbourne Bandstand. Eastbourne Heritage Centre and Eastbourne Beach are also within half a mile (1 km).

What's nearby

  • Devonshire Park Theatre - 2 min walk
  • Eastbourne Bandstand - 3 min walk
  • Eastbourne Beach - 4 min walk
  • Congress Theatre - 4 min walk
  • Eastbourne Pier - 8 min walk

Getting around

  • Eastbourne Station - 10 min walk

Restaurants

  • ‪To the Rise Bakery - ‬7 min walk
  • ‪Dem Shish - ‬6 min walk
  • ‪Bistrot Pierre - ‬6 min walk
  • ‪PizzaExpress - ‬5 min walk
  • ‪Pomodoro E Mozzarella - ‬4 min walk

About this property

Sea Shell Hotel

3-star beach hotel with free WiFi
WiFi is free in public spaces.
  • 40 guestrooms or units
  • Meeting rooms
  • Storage area for luggage
Sea Shell Hotel offers 40 accommodations with hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Languages

English, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Bed sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property is also known as

Palm Court Hotel Eastbourne
Palm Court Eastbourne
The Palm Court Hotel
Sea Shell Hotel Hotel
OYO The Palm Court Hotel
Sea Shell Hotel Eastbourne
Sea Shell Hotel Hotel Eastbourne

Sea Shell Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 77 reviews" "
Rating 8 - Good. 29 out of 77 reviews" "
Rating 6 - Okay. 13 out of 77 reviews" "
Rating 4 - Poor. 6 out of 77 reviews" "
Rating 2 - Terrible. 8 out of 77 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Ruby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money stay
A pleasurable stay. The room was clean and well presented. The queen bed was very low and quite sunken in as I nearly fell off the bed in my sleep. New mattress’s to be placed and full 5 stars would be given.
Stayed 1 night in Aug 2024

2/10 Terrible

Atanaska

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Unfortunately I had very bad stay in this hotel. First, my booking was for 3 adults. We received 1 single bed and 1 bed and half where slept 6 night 2 big person. Terrible! After I ask for towel.Had only 3 bath towels. After agein ask for coffee, tea, sugar - boxes was empty in room. No one come to clean our room 6 days! Room become dirty and dusty. I have allergic asthma and this dust make me big issue. I was emergency in hospital. I spoke with manager about this and I had request to refund part of my money. He told me that will speak with team and will talk with me. Until now no one contact me. By Expedia today I understand that hotel don't want to refund some money for service who no one did. Never I had bad experience like in this hotel. Beds was uncomfortable and we don't rest. So Sea Shell hotel completely destroyed our holiday!
Stayed 6 nights in Jul 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Amenities
Love the staff xx
Stayed 1 night in Jul 2024

6/10 Okay

Francis

Second stay at Sea Shell
Sea shell is very sensible priced
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
The hotel is in need of updating but it was ok for what we needed. the only real big thing was that the lift was not working and we were in the 3rd floor with a toddler. The staff were very friendly when there
Stayed 2 nights in Jul 2024

10/10 Excellent

robert

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

perry

Liked: Property conditions & facilities, room comfort
Could be better
Hotel room was nice size but a bit undated couldn’t of done with a clean here and there bathroom shower try was painted and bits coming of shower was very dirty around it all could not flush toilet properly has handle hits the wall it was ok for a one night stay room did not look like in photos when we booked
Stayed 1 night in Jul 2024

4/10 Poor

Joanne

Disliked: Cleanliness, property conditions & facilities
When i arrived i was shown to an unacceptable room with a blind stuck into the open window .the sink looked not particularly clean & the room smelt unpleasant. However ,to be fair to the staff ,when i complained i was given a much better ,clean room with a functioning window and curtains. I was travelling to visit my brother who us in hospital. I am just disappointed that i was not initially considered Deserving of a Decent room .
Stayed 2 nights in Jul 2024

6/10 Okay

SIMON

Travelled with partner
Liked: Staff & service
The hotel is old and very basic. The shower is very weak which takes time for bath. Toilet flushing is weak and the water replenish is very very slow that it may take 2-3 times to clear up the waste. The credit is they provide tooth brush, slippers, shampoo and shower gel that a bit surprise. Location is good, just few minutes to the bus station for journey to Seaford or Brighton. Staff are nice and friendly.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Absolutely discussed after being treated so badly at one of the worst places iv stayed. No tv remote, and asked twice to be ignored Dirty sheet on bed. Someones old tissues left used. We work nights so as we was talking got a knock on the door and told to be quiet. 2 mins later another knock and asked to leave. It was 3am. No arguments i was out of there. Never sgain.
Stayed 1 night in Jul 2024

8/10 Good

Cas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next time the lift works.
Stayed 2 nights in Jun 2024

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not waste your time and money
Extremely dirty, tired, stunk of cigarettes and staff not up to running a hotel. Mattress had collapsed by just pressing on it and was stained. Don’t let the professional stock photos fool you.
Stayed 2 nights in Jun 2024

8/10 Good

Samit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights and the room was good but the size of the double bed was a little smaller than expected. Overall worth the price 👍
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location 5-10 mins walk to most parts of town for shops restaurants and bars. Excellent service on arrival. Room surprisingly big for what it costs to stay here.
Stayed 3 nights in Jun 2024

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for the price paid. It must be a nightmare keeping these old buildings going
Stayed 2 nights in Jun 2024

2/10 Terrible

Iain

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dangerous Behaviour
The staff had been clearing the adjacent room and left everything in the corridor blocking access to my room. This is a tripping hazard and in the event of a fire a serious risk to safety.
Stayed 2 nights in Jun 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tennis weekend
in general very good, arrived very early but that was not a problem as my room was ready. was given key and car park permit, that was very helpful. pity lift was brocken as i was 2 floors up. very space room for a single. will came again
Stayed 1 night in Jun 2024

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea shell stay
I was Treated well. A Convenient place just off the seafront. No complaints.
Stayed 1 night in Jun 2024

2/10 Terrible

Ali

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 1 night in Jun 2024

6/10 Okay

Maurice

Travelled with group
A good stay. Shame about the fire alarm going off, on Sunday morning at 9.00 . Not good
Stayed 1 night in May 2024

4/10 Poor

Parveen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

djamel

Stayed 1 night in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a hotel room at OYO Palm Court Hotel in Eastbourne. On arrival at OYO Palm Court at approximately 19:30 hours. There were no staff on site and I was told by a resident that the premises has been taken over by the council and is now an immigration hostel. I tried over 10 times to get through to the hotel who passed me from one person to another wasting half an hour. At 20:00 hours I began desperately trying to contact Expedia, both through the online chat and help number. I was in such panic about not having anywhere to stay but hoped that Expedia may be able to help given the reputation of the company. Throughout my contact with Expedia, I was hung up on without a call back despite the advisor taking my contact number in case of such event, I was on hold for a total of two hours to two separate departments and I was told by relocation services they would need to wait for the original hotel provider to sort out alternative accommodation. After begging to have another hotel provided the advisor told me I would need to pay for the new hotel myself and be reimbursed at a later date. This was not possible due to my finances on the night. The advisor eventually agreed to assist me with booking another hotel only after she took the original payment for OYO hotel no longer in existence, by this point is was 23:10 hours. We missed dinner, walked around in the rain and still have not heard back from Expedia.
Stayed 1 night in Aug 2021