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Eliza House

3.0 star property
3-star hotel near Princes Street

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Photo gallery for Eliza House

Standard Triple Room, Ensuite
Point of interest
Point of interest
Single Room, Ensuite | Exterior
Interior

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
14-16 Grosvenor Street, Haymarket, Edinburgh, Scotland, EH12 5EG
  • Edinburgh International Conference Centre
    ‪7 min walk‬
  • Princes Street
    ‪9 min walk‬
  • Princes Street Gardens
    ‪11 min walk‬
  • Edinburgh (EDI)
    ‪28 min drive‬

Room options

View all photos for Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Single Room, Ensuite

Single Room, Ensuite | Bathroom

Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Ensuite

Combined shower/tub, hair dryer, towels, soap

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lounge

Britannia Hotel Edinburgh

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
2.9 out of 5, (1136)
The price is CA $141
per night
CA $169 total
includes taxes & fees
21 Feb - 22 Feb
Britannia Hotel Edinburgh

About the area

Edinburgh

Haymarket stay.Within a 15-minute walk of this Haymarket hotel, you'll find Princes Street and George Street. Grassmarket and Edinburgh Castle are also within 2 miles (3 km).

What's nearby

  • Princes Street - 9 min walk
  • George Street - 13 min walk
  • Murrayfield Stadium - 3 min drive
  • University of Edinburgh - 5 min drive
  • Edinburgh Castle - 6 min drive

Getting around

  • Edinburgh Haymarket Station - 2 min walk
  • Haymarket Tram Station - 4 min walk
  • Edinburgh Airport (EDI) - 28 min drive

Restaurants

  • ‪Malone’s - ‬3 min walk
  • ‪Wee Vault Edinburgh - ‬1 min walk
  • ‪The Haymarket Bar - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Pho Viet Restaurant - ‬2 min walk

About this property

Eliza House

3-star hotel near Princes Street
Eliza House offers its guests multilingual staff and a front-desk safe. Public spaces have free WiFi.

This 3-star Edinburgh hotel is smoke free.

  • 21 guestrooms or units
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • No smoking on site
Eliza House offers 21 accommodations with safes and hair dryers. 32-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Dutch, English, German, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • High pile carpet in room

Room amenities

Entertainment

  • 32-inch Smart TV
  • Digital channels

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz Edinburgh
Ritz Hotel Edinburgh
Ritz Hotel Edinburgh
Ritz Edinburgh
Hotel Ritz Hotel Edinburgh
Edinburgh Ritz Hotel Hotel
Ritz
Hotel Ritz Hotel
Ritz Hotel
Eliza House Hotel
Eliza House Edinburgh
Eliza House Hotel Edinburgh

Eliza House Reviews

Reviews

6.6
Rating 10 - Excellent. 91 out of 686 reviews
Rating 8 - Good. 234 out of 686 reviews
Rating 6 - Okay. 180 out of 686 reviews
Rating 4 - Poor. 110 out of 686 reviews
Rating 2 - Terrible. 71 out of 686 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, comfortable environment and would come again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and cute, staff were nice and never any fuss. Nice quiet location with regular and close by trams, trains and buses to anywhere you need to get to in the city.
Stayed 2 nights in Oct 2024

8/10 Good

Enjoy Faith

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location. Comfortable bed and pillows. Quiet rooms. Had some free pastries and hot drinks by the reception. Downside is the weak flushing of the toilet and water can get too hot in the tap and the hot and cold faucet are separate so you cannot mixed them to control the temperature.
Stayed 3 nights in Oct 2024

4/10 Poor

John

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This property needs a little tender loving care. Serviceable, but needs a lot of work to bring it up to the prices they are charging.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

John, London

Travelled with partner
Liked: Cleanliness, staff & service
A nice hotel in a building with a lot of character. I liked the retro feel of the bedrooms but can see why other may say it's dated. It does have a lot of stairs and no elevator (as advertised) but this was not an issue for us. Staff were welcoming and helpful throughout our stay. The location is good at about 20mins walk to the Scott monument or Grassmarket.
Stayed 3 nights in Aug 2024

8/10 Good

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 21 at the Top of the Stairs
The good: quiet, comfortable, friendly and close to the tram system. I felt safe and comfortable. They are not kidding about the stairs! There are a lot of them!
Stayed 4 nights in Jul 2024

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service
Fabulous location about 1.5 miles from Royal Mile. Older building with a lot of character - very "scottish".
Stayed 1 night in Jul 2024

8/10 Good

Miranda

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Nia

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Mid
Smells like a nursing home. Seems to be falling apart a bit. The beds were soft and the staff carried our bags to our room because there is no elevator. Overall a nice stay. Shower curtains need to be changed.. moldy. Great location!
Stayed 1 night in Jul 2024

2/10 Terrible

pam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eliza hotel!!!
Like going back to 1970. Cushioned headboard. Bath awful/filthy. Shower, what a hairdresser would use. Shelves on top of shelves, couldn’t reach the windows to open or shut curtains, trim falling off in bathroom. Iron board filthy.couldn’t open the wardrobe door for the bed. 1 bed ok the other just squeaked springs had gone.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marcus

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky and good value.
Very enjoyable stay, maybe the decor was a bit tired but this was reflected in the reasonable price. Staff were very attentive and kind and I appreciated reception being manned 24 hours. Very good value.
Stayed 5 nights in Jun 2024

8/10 Good

Karen, Chilliwack

Travelled with group
Liked: Cleanliness, staff & service, amenities
Property is close to haymarket train station, trams, and buses to city centre. Staff are pleasant and friendly.
Stayed 1 night in Jun 2024

6/10 Okay

Sergio Oziel

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room in nice area. Could do with some updating.
Stayed 1 night in Jun 2024

10/10 Excellent

Aaminah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guests should be warned about the 70 stair climb to your room. Restaurants are located nearby. Have to leave your room key if you leave the property.
Stayed 2 nights in May 2024

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, staff & service
Great location.
We loved the location, great access to the downtown area. Staff were very friendly and helpful. The hotel and rooms very clean with nice big towels but the hotel is due for an upgrade. We founds the beds to hard.
Stayed 2 nights in Apr 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved the convenience of the location steps from Haymarket train station, yet felt safe and had everything we needed within walking distance. Staff were great. Our room was clean, comfortable and huge, and we felt it was good value for our budget. This is a heritage spot so don’t expect perfection in the details, but we loved the price, location, and clean comfy room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Diogo Filipe

Business traveller
Liked: Cleanliness, staff & service
Convenient location, large room. Very strong smell of what it seemed to be urine on the corridors
Stayed 4 nights in Dec 2023

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central cosy accommodation
Cosy accommodation. It's an old house so what you see is what you get. The staff were outstanding.
Stayed 4 nights in Dec 2023

8/10 Good

Lisa

Stayed 5 nights in Nov 2023