Haymarket stay.Within a 15-minute walk of this Haymarket hotel, you'll find Princes Street and George Street. Grassmarket and Edinburgh Castle are also within 2 miles (3 km).
What's nearby
Princes Street - 9 min walk - 0.8 km
George Street - 13 min walk - 1.1 km
Murrayfield Stadium - 3 min drive - 1.8 km
University of Edinburgh - 5 min drive - 2.3 km
Edinburgh Castle - 6 min drive - 2.8 km
Getting around
Edinburgh Haymarket Station - 2 min walk
Haymarket Tram Station - 4 min walk
Edinburgh Airport (EDI) - 28 min drive
Restaurants
Malone’s - 3 min walk
Wee Vault Edinburgh - 1 min walk
The Haymarket Bar - 1 min walk
Starbucks - 3 min walk
Pho Viet Restaurant - 2 min walk
About this property
Eliza House
3-star hotel near Princes Street
Eliza House offers its guests multilingual staff and a front-desk safe. Public spaces have free WiFi.
This 3-star Edinburgh hotel is smoke free.
21 guestrooms or units
Front desk (24 hours)
Staff is multilingual
Front-desk safe
No smoking on site
Eliza House offers 21 accommodations. Housekeeping is provided daily.
Languages
Dutch, English, German, Hindi, Italian, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Accessibility
This property does not have elevators
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are welcome
Only dogs are allowed
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa and Mastercard.
We should mention
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Ritz Edinburgh
Ritz Hotel Edinburgh
Ritz Hotel Edinburgh
Ritz Edinburgh
Hotel Ritz Hotel Edinburgh
Edinburgh Ritz Hotel Hotel
Ritz
Hotel Ritz Hotel
Ritz Hotel
Eliza House Hotel
Eliza House Edinburgh
Eliza House Hotel Edinburgh
Eliza House Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 91 out of 683 reviews" "
10 - Excellent
91
Rating 8 - Good. 233 out of 683 reviews" "
8 - Good
233
Rating 6 - Okay. 179 out of 683 reviews" "
6 - Okay
179
Rating 4 - Poor. 110 out of 683 reviews" "
4 - Poor
110
Rating 2 - Terrible. 70 out of 683 reviews" "
2 - Terrible
70
6.8/10
Cleanliness
7.6/10
Staff & service
6.6/10
Amenities
5.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Good
John, London
Travelled with partner
4 Aug 2024
Liked: Cleanliness, staff & service
A nice hotel in a building with a lot of character. I liked the retro feel of the bedrooms but can see why other may say it's dated. It does have a lot of stairs and no elevator (as advertised) but this was not an issue for us. Staff were welcoming and helpful throughout our stay. The location is good at about 20mins walk to the Scott monument or Grassmarket.
The good: quiet, comfortable, friendly and close to the tram system. I felt safe and comfortable.
They are not kidding about the stairs! There are a lot of them!
Mary A
Stayed 4 nights in Jul 2024
8/10 Good
Andrea
Travelled with group
17 Jul 2024
Liked: Cleanliness, staff & service
Fabulous location about 1.5 miles from Royal Mile. Older building with a lot of character - very "scottish".
Andrea
Stayed 1 night in Jul 2024
8/10 Good
Miranda
17 Jul 2024
Liked: Cleanliness, staff & service
Miranda
Stayed 1 night in Jul 2024
6/10 Okay
Nia
Travelled with family, Travelled with group
16 Jul 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Mid
Smells like a nursing home. Seems to be falling apart a bit. The beds were soft and the staff carried our bags to our room because there is no elevator. Overall a nice stay. Shower curtains need to be changed.. moldy. Great location!
Like going back to 1970. Cushioned headboard. Bath awful/filthy. Shower, what a hairdresser would use. Shelves on top of shelves, couldn’t reach the windows to open or shut curtains, trim falling off in bathroom. Iron board filthy.couldn’t open the wardrobe door for the bed. 1 bed ok the other just squeaked springs had gone.
Very enjoyable stay, maybe the decor was a bit tired but this was reflected in the reasonable price. Staff were very attentive and kind and I appreciated reception being manned 24 hours. Very good value.
Verified traveller
Stayed 5 nights in Jun 2024
8/10 Good
Karen, Chilliwack
Travelled with group
17 Jun 2024
Liked: Cleanliness, staff & service, amenities
Property is close to haymarket train station, trams, and buses to city centre. Staff are pleasant and friendly.
Guests should be warned about the 70 stair climb to your room. Restaurants are located nearby. Have to leave your room key if you leave the property.
Marilyn
Stayed 2 nights in May 2024
8/10 Good
Brad
Travelled with family
4 May 2024
Liked: Cleanliness, staff & service
Great location.
We loved the location, great access to the downtown area. Staff were very friendly and helpful. The hotel and rooms very clean with nice big towels but the hotel is due for an upgrade. We founds the beds to hard.
Brad
Stayed 2 nights in Apr 2024
8/10 Good
Diana
Travelled with partner
25 Mar 2024
Liked: Cleanliness, staff & service, amenities
We loved the convenience of the location steps from Haymarket train station, yet felt safe and had everything we needed within walking distance. Staff were great. Our room was clean, comfortable and huge, and we felt it was good value for our budget. This is a heritage spot so don’t expect perfection in the details, but we loved the price, location, and clean comfy room.
It was perfect for what we needed, which was a clean place to stay and the tram line was very close. The location was a little ways from old town, but it was walkable or we could take the tram to get closer. There were some good restaurants and bars close by.
The heater did not work in ours and others that were in our group,rooms. The windows were left open and couldnt shut! The beds were hard as a rock. The showers had no preasure and barely got warm. Window covering in the bathroom was very insufficient.
We received conflicting information about when we would be charged and how we were going to be refunded.
I would not stay here again.