Hilton Edinburgh Carlton

4.0 star property
4-star eco-certified hotel near Royal Mile

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Edinburgh Carlton

Interior entrance
Egyptian cotton sheets, premium bedding, in-room safe, desk
Restaurant
Deluxe Room, 1 King Bed
Interior entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
19 North Bridge, Edinburgh, Scotland, EH1 1SD
  • Royal Mile
    2 min walk
  • St. Giles' Cathedral
    3 min walk
  • Princes Street
    4 min walk
  • Edinburgh (EDI)
    28 min drive

Room options

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 Queen Bed, Business Lounge Access

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed, Business Lounge Access

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 King Bed (Lounge Access)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Edinburgh

City center stay.A stay at this Old Town Edinburgh hotel places you steps from Royal Mile and a 5-minute walk from Princes Street. Edinburgh Castle and University of Edinburgh are also within half a mile (1 km).

What's nearby

  • Royal Mile - 2 min walk - 0.2 km
  • Princes Street - 4 min walk - 0.4 km
  • University of Edinburgh - 7 min walk - 0.6 km
  • Edinburgh Playhouse Theatre - 10 min walk - 0.8 km
  • Edinburgh Castle - 10 min walk - 0.9 km

Getting around

  • Edinburgh (ZXE-Edinburgh Waverly Train Station) - 2 min walk
  • St Andrew Square Tram Stop - 8 min walk
  • Edinburgh Airport (EDI) - 28 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Brewhemia - ‬2 min walk
  • ‪Albanach - ‬1 min walk
  • ‪Whiski Bar & Restaurant - ‬2 min walk
  • ‪Bella Italia - ‬1 min walk

About this property

Hilton Edinburgh Carlton

4-star eco-certified hotel near Royal Mile
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the eco-certified Hilton Edinburgh Carlton.

This 4-star Edinburgh hotel is smoke free.

  • 211 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 2016
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Edinburgh Carlton offers 211 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Hungarian, Italian, Latvian, Polish, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: GBP 27.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 44
  • Visual fire alarm
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 27.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Carlton Edinburgh
Hilton Edinburgh Carlton Scotland
Hilton Edinburgh Carlton Hotel
Hilton Carlton Hotel
Hilton Carlton
Hilton Edinburgh Carlton
Barcelo Edinburgh
Hilton Edinburgh Carlton Hotel
Hilton Edinburgh Carlton Edinburgh
Hilton Edinburgh Carlton Hotel Edinburgh

Hilton Edinburgh Carlton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1002 reviews" "
Rating 8 - Good. 259 out of 1002 reviews" "
Rating 6 - Okay. 114 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 46 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Travelled with group
Liked: Amenities
This hotel was amazing! Great location right off the royal mile, excellent staff, and very clean/comfortable rooms. We would definitely stay here again.
Stayed 5 nights in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Anousheh, Goshen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 4 nights in Aug 2024

8/10 Good

Patrick, Cincinnati

Liked: Cleanliness, staff & service
Disliked: Amenities
As expected
Stayed 3 nights in Aug 2024

6/10 Okay

Ben

Liked: Cleanliness, room comfort
It’s meh, nothing too bad, nothing too good.
Firstly, great location! Perfect for Fringe which is why we were there. So easy to walk to fringe venues from the hotel. Maybe next year the hotel will be better? Right now it’s basically a construction zone. The whole building is covered in scaffolding and reception (or what’s left of reception) is boarded up. Little deceitful of the hotel to not advise that they are undergoing renovations as I wouldn’t have stayed and definitely would have picked somewhere else. Staff need a lesson in customer service when it comes to public areas and elevators though. When your hotel only has 2 working elevator, as the 3rd is boarded up, when a guest comes to the elevators, guests go first no matter what. This doesn’t seem to apply here. Guests can wait. Room was comfortable, housekeeping a bit rubbish. They do the bare minimum to get by, Need to have a process in place to check floors more often, especially if the rooms are way in the back like mine was. Don’t enjoy the stink of spaghetti bolognaise being left in the corridors from lunch until late when I get back. It was ok. It was a bed in a great location. Would I stay here again? Probably not.
Stayed 5 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and a great location.
Stayed 3 nights in Jun 2024

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Can’t beat the location, staff was lovely but rooms have some wear and tear on them (water stains on ceiling and damp smelling).
Stayed 3 nights in Aug 2024

8/10 Good

Sameer, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Near train station. Close to royal mile stores and restaurants. Good rooms. But was under construction when we visited.
Stayed 1 night in Jul 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. My husband, daughter and I really liked the spacious room. Our room had a king sized bed and a sofa bed and yet it didn’t feel cramped when the sofa was made into a bed. Very comfortable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alexander

Stayed 1 night in Aug 2024

6/10 Okay

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overal we were ok There were no toiletries, no slippers or ropes in the room which was not expected for a Hilton hotel. Also the room didn’t smell good it was more like smoking that none smoke room. The staff were great. Beatkfast was ok but not the best.
Stayed 3 nights in Jul 2024

4/10 Poor

Lisa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I was disappointed not to be informed the hotel was going through a major renovation. The gorgeous entrance and stair case has gone. The main entrance is very underwhelming and felt like arriving in the back entrance. The customer stairwells are like a multi story car park. The whole hotel was very hot, the air con was not affective. Staff looked miserable and we waited 15 minutes in an ever growing queue just to be seated for breakfast. I’m afraid I wouldn’t book here again. There are a number of alternative options in the area that supersede the Hilton Carlton .
Stayed 1 night in Aug 2024

10/10 Excellent

Jeanny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great hotel
Room is always cleaned and restocked. Staff are very friendly and accommodating. Place is very convenient from the station and it is at the centre so everything is accessible. Great overall stay!
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2024

6/10 Okay

Ankit

Stayed 3 nights in Jul 2024

6/10 Okay

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Lovely hotel in excellent location. Our room was wonderful - extremely spacious, clean and well maintained. Highly recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Aldane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Bethany or Hugo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Jesse, PILOT POINT

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
This would be a great hotel but the staff don't seem interested in the guests at all. With all the in and out we did on our visit only once were we greeted when entering. With the hotel under construction a helpful staff would have been more than welcome. For the same price stay elsewhere.
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert, North Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sergio M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024