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Hilton Edinburgh Carlton

4.0 star property
4-star eco-certified hotel near Royal Mile

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Photo gallery for Hilton Edinburgh Carlton

Interior entrance
Egyptian cotton sheets, premium bedding, in-room safe, desk
Restaurant
Interior entrance
Deluxe Room, 1 King Bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
19 North Bridge, Edinburgh, Scotland, EH1 1SD
  • Royal Mile
    ‪2 min walk‬
  • St. Giles' Cathedral
    ‪3 min walk‬
  • Princes Street
    ‪4 min walk‬
  • Edinburgh (EDI)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Queen Bed, Business Lounge Access

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Queen Bed, Business Lounge Access

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Executive Room, 1 King Bed, Club Lounge Access

Executive Room, 1 King Bed, Business Lounge Access

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Double Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed (Lounge Access)

Junior Suite, 1 King Bed (Lounge Access)

Junior Suite, 1 King Bed (Lounge Access)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Edinburgh

City center stay.A stay at this Old Town Edinburgh hotel places you steps from Royal Mile and a 5-minute walk from Princes Street. Also, Edinburgh Castle is within half a mile (1 km) and Murrayfield Stadium is within 3 miles (5 km).

What's nearby

  • Royal Mile - 2 min walk
  • Princes Street - 4 min walk
  • University of Edinburgh - 7 min walk
  • Edinburgh Playhouse Theatre - 10 min walk
  • Edinburgh Castle - 10 min walk

Getting around

  • Edinburgh (ZXE-Edinburgh Waverly Train Station) - 2 min walk
  • St Andrew Square Tram Stop - 8 min walk
  • Edinburgh Airport (EDI) - 28 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Brewhemia - ‬2 min walk
  • ‪Albanach - ‬1 min walk
  • ‪Whiski Bar & Restaurant - ‬2 min walk
  • ‪Bella Italia - ‬1 min walk

About this property

Hilton Edinburgh Carlton

4-star eco-certified hotel near Royal Mile
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the eco-certified Hilton Edinburgh Carlton.

This 4-star Edinburgh hotel is smoke free.

  • 211 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 2016
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Edinburgh Carlton offers 211 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Hungarian, Italian, Latvian, Polish, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: GBP 27.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 44
  • Visual fire alarm
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 27.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Carlton Edinburgh
Hilton Edinburgh Carlton Scotland
Hilton Edinburgh Carlton Hotel
Hilton Carlton Hotel
Hilton Carlton
Hilton Edinburgh Carlton
Barcelo Edinburgh
Hilton Edinburgh Carlton Hotel
Hilton Edinburgh Carlton Edinburgh
Hilton Edinburgh Carlton Hotel Edinburgh

Hilton Edinburgh Carlton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 514 out of 1003 reviews
Rating 8 - Good. 261 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and helpful and it was a great location in the centre of Edinburgh. There was some work being done on the building (outside the establishment's control) but it couldn't be heard from our room. Would recommend and happily stay here again!
Stayed 1 night in Oct 2024

8/10 Good

Caren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay.
The staff were very welcoming and helpful on our arrival, even though we were an hour early. The gentleman who secures luggage also showed us to the restaurant area whilst we waited for our room to be ready. Very helpful and informative, explained that the hotel is being renovated enabling a direct route from the train station. Overall, everyone was helpful. Food was tasty and to a good standard however the buffet breakfast items such as bacon, sausages, eggs had cooled, not sure the hot plate was working properly. Bedroom clean, but decor becoming tired, needs revamp. Comfortable beds! Lovely overnight stay and the people who worked there were helpful, friendly and patient!
Stayed 1 night in Oct 2024

8/10 Good

Marc

Travelled with family
We had a lovely stay however was really inconvenienced when a faulty air con system made a loud buzzing noise at 3am which needed reception to turn off. If it hadn’t been for this I would have rated you 5 stars.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence
Stayed 2 nights in Oct 2024

4/10 Poor

Lorraine

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Bridget

Stayed 1 night in Oct 2024

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, staff & service
Stairs in the room corridors, difficult to manage with suitcases (consider building ramps instead, as I've experienced in other hotels). Room/bathroom was roomy & nice but noise from adjoining room was unreasonable and mattress was very hard.
Stayed 2 nights in Oct 2024

10/10 Excellent

Olof

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The hotel had a great location, unfourtunatley it were under construction, however that didn´t effect the service.
Stayed 4 nights in Oct 2024

8/10 Good

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Could do better
We were not notified of interior and exterior construction. One morning woke to Jack hammering. Long waits at elevators. Lamp in room didn’t work Tv remote didn’t work Location was great. Hopefully construction will be complete soon.
Stayed 4 nights in Oct 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
Getting around in the hotel was challenging. We had to go to various levels and long hallways with many direction changes to get to our room. Restaurant food was very plain, and service was slow. Lobster Bisque was very salty, and the fish and chips was probably the least tasty of the 10 plus places thar we had fish and chips. Beds were very firm and not very comfortable. On a positive note, the staff at the front desk were very friendly and accommodating. .
Stayed 3 nights in Oct 2024

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful but needs more lifts or bigger lifts. There were only 2 small lifts for a big hotel.
Stayed 2 nights in Oct 2024

2/10 Terrible

Philippe

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible
IT was underconstruction, cold, you had to wait long for the breakfast because the waiter only seats 1 person at a time. there was a huge line. very expensive for the that you could only use tha half of the hotel and loud.
Stayed 4 nights in Sep 2024

10/10 Excellent

erin

Liked: Cleanliness, staff & service, room comfort
Loved it here!
We had an amazing stay here! The staff was wonderful and the location was fantastic. Walking distance to everything! We would stay here again if we return to Edinburgh!
Stayed 4 nights in Aug 2024

2/10 Terrible

Marcos

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Gordon

Liked: Staff & service
Small rooms and no menu or details of facilities other than on-line. Iron not clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Mayafe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No water in the room; staff knew about the issue but were unwilling to do anything to help.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 4 nights in Sep 2024

4/10 Poor

Michele

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was terrible. Was in middle of construction. Creaky floors. On the plus side the location is great
Stayed 3 nights in Sep 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff, rooms are nice. Excellent location. Building is confusing and make sure you get walking directions from Waverly station or you will be climbing many steps with luggage.
Stayed 1 night in Sep 2024

4/10 Poor

Mehran

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was worse than disappointment. I felt I was insulted by both Expedia and Hilton. First, neither the Expedia nor Hilton informed us that the hotel was under construction. Due to the construction, elevator access to the our floor was not a direct one. We had to take one elevator from the reception area to floor 1. Then, we had to walk around the restaurant take the stair a few steps down then a few steps up on another stair and get to the second elevator taking us to our floor which was numbered as a negative. yes our floor was a negative number)??!! Inside the room was quiet with temporary cheap carpet but the bathroom did not have a ventilation. If one person used the bathroom for shower for example all the steam and .... would cover the main area of the room. This was also an issue of the construction which was hidden from us because there was a panel in the ceiling of the bath room which was covering the future a/c outlet or vent. This made the stay in the hotel very unpleasant. The bath room door from inside contained water damage. There were not many guests in the hotel. The floor numbers were from -4 to 5. I know there were rooms similar to ours on upper floors that certainly had direct elevator access and probably better bath room. Based on my previous experience with Hilton, in San Francisco (I am a Hilton Honors Member) when you make a reservation through a travel agency like Expedia you will be treated as a lesser guest.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved our stay and every detail about the location of this hotel, will definitely come back again, great location and close walking distance to most attractions in the city
Stayed 2 nights in Aug 2024