6/10 Okay
Dean
Travelled with partner
26 Dec 2024
Liked: Staff & service
Upon arrival, staff were great at greeting us and quickly gave us the key to our room. We were on the fifth floor - opposite us were building works which did wake us up at 7AM on the Saturday (which was not great). The rooms do join into other rooms; this proved an inconvenience as we could clearly hear conversations in the adjoining room as all that separated us was an internal door. For the price, the minimum I would expect is privacy. Cleaning staff were great at restocking the room but did not change the sheets during our stay. When they changed the towels, they swapped a body towel for a hand towel. Check out was nice and easy with the hotel holding our bags.
To summarise:
Generally good service. Poor experience with the room itself due to not knowing that we would be in a connecting room (lack of privacy). Great location - conveniently close to the station. Expensive for what it is when compared to experiences at other hotels.
I would likely not stay again.
Dean
Stayed 2 nights in Dec 2024
