10/10 Excellent
Leanda
30 Oct 2024
Liked: Cleanliness, property conditions & facilities
PROS: Great location in Edinburgh. Within walking distance of everything. Lots of shelving & storage. Well equipped kitchen. Check-in & out instructions were clear and communication was excellent. Showers were nice and roomy and plenty of hot water.
CONS: We requested a week in advance (like instructions told us to) for the sofa bed to be made up. I was told it would be put in my reservation file. We arrived and it was not made up. Luckily, there were sheets in one of the closets so we were able to make up the sofa bed ourselves. However, the sofa bed mattress was quite stained as was the extra comforter. Kind of gross. Picture of sofa bed looks a lot more comfy than it was. They had air freshener reeds in each of the bathrooms that were overpowering. We wrapped them both in plastic bags and shoved them in a closet. Had to request extra toilet paper a few times which was annoying. The pumps on the hand soap in both bathrooms were broken and did not work so we had to keep it unscrewed and just pour a bit out when washing hands. There was large amount/ pile of dust on top of the wardrobes and on the bottom of nightstands. It wasn't just a little it was a lot! Exhaust fan in one bathroom did not work.
Not really a con but the clothes washer is a washer/dryer combination unit. It was okay but not very big and dries VERY SLOWLY. Was difficult to do a week's worth of laundry for 4 people. Took forever and a lot of patience.
Leanda
Stayed 6 nights in Oct 2024