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Chateau Lacombe Hotel

3.5 star property
Hotel near Citadel Theatre in Edmonton

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Photo gallery for Chateau Lacombe Hotel

Lobby sitting area
View from room
Front of property
Executive lounge
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
10111 Bellamy Hill Nw, Edmonton, AB, T5J1N7
  • Place, Edmonton Convention Centre
    ‪6 min walk‬
  • Place, Edmonton City Centre
    ‪6 min walk‬
  • Place, Rogers Place
    ‪11 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, River View

Standard Room, 1 King Bed, River View

Standard Room, 1 King Bed, River View

8.4 out of 10
Very good
(106 reviews)
  • 29 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, City View

Standard Double Room, 2 Double Beds, City View

Standard Double Room, 2 Double Beds, City View

7.6 out of 10
Good
(45 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, pillowtop beds, desk, iron/ironing board

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(53 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, River View

Standard Double Room, 2 Double Beds, River View

Standard Double Room, 2 Double Beds, River View

7.4 out of 10
Good
(54 reviews)
  • 29 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Living room

Junior Suite

7.2 out of 10
Good
(14 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Twin Murphy Bed OR 1 King Bed

View all photos for Concierge King Room, Business Lounge Access

Concierge King Room, Business Lounge Access

Concierge King Room, Business Lounge Access

8.8 out of 10
Excellent
(97 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Interior

Matrix Hotel

Downtown Edmonton
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 2,082 reviews
The price is CA $144
CA $163 total
includes taxes & fees
Jan 11 - Jan 12, 2026
Matrix Hotel

About the area

Edmonton

City center stay.Within a 10-minute walk of this Downtown Edmonton hotel, you'll find Citadel Theatre and Edmonton Convention Centre. Winspear Centre and Art Gallery of Alberta are also within half a mile (1 km).

What's nearby

  • Edmonton Convention Centre - 6 min walk - 0.6 km
  • Edmonton City Centre - 6 min walk - 0.6 km
  • Winspear Centre - 8 min walk - 0.7 km
  • Art Gallery of Alberta - 9 min walk - 0.8 km
  • Rogers Place - 11 min walk - 1.0 km

Getting around

  • Central Station - 4 min walk
  • Avonmore Station - 7 min drive
  • Edmonton Intl. Airport (YEG) - 33 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min walk
  • ‪De Dutch - ‬4 min walk
  • ‪The Starlite Room - ‬2 min walk
  • ‪Rigoletto's - ‬4 min walk
  • ‪Bistro Praha - ‬3 min walk

About this property

Chateau Lacombe Hotel

Hotel near Citadel Theatre in Edmonton
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 24003 square feet (2230 square meters) and includes a conference center. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Chateau Lacombe Hotel. For a fee, parking is available.

This Edmonton hotel is smoke free.

  • 307 guestrooms or units
  • 24 levels
  • 24003 sq ft of conference space
  • 2230 sq m of conference space
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Chateau Lacombe Hotel offers 307 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

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Interior
Matrix Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 2,082 reviews
The price is CA $144
CA $163 total
includes taxes & fees
Jan 11 - Jan 12, 2026
Matrix Hotel

Property amenities

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 25 per night)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 25.00 per night
  • Pet fee: CAD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chateau Lacombe
Chateau Lacombe Edmonton
Chateau Lacombe Hotel
Chateau Lacombe Hotel Edmonton
Hotel Chateau Lacombe
Hotel Lacombe
Lacombe Hotel
Chateau Lacombe Hotel Edmonton, Alberta
Crowne Plaza Chateau Lacombe Hotel Edmonton
Crowne Plaza Edmonton
Crowne Plaza Hotel Edmonton
Chateau Lacombe Hotel Hotel
Chateau Lacombe Hotel Edmonton
Chateau Lacombe Hotel Hotel Edmonton

Chateau Lacombe Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1555 out of 3518 reviews
Rating 8 - Good. 985 out of 3518 reviews
Rating 6 - Okay. 577 out of 3518 reviews
Rating 4 - Poor. 234 out of 3518 reviews
Rating 2 - Terrible. 167 out of 3518 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Liked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Fakhreddin

Liked: Cleanliness, staff & service
A bit dated but a great place.
Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and enjoyed our stay while we were there. The only thing that I wish we had in a room was a mini fridge, but other than that everything was very pleasant.
Stayed 1 night in Sep 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service
I am still a big fan of this hotel and will stay again. This time the wifi was terrible (had to tether to my phone) and I got a parking ticket even though I paid for parking. They fixed it but it was a hassle having to call, email pictures of the ticket, etc. Just not their greatest day I guess.
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Austen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to downtown was easy for me n my gf to do what we wanted only down side was my room wasn’t ready and I wanted the city view not the river but other than that everything was good
Stayed 2 nights in Sep 2025

8/10 Good

jennifer

Liked: Cleanliness, staff & service
We would have liked to have had daily maid service to make the beds. Also the blankets were minimal on the bed and just had a cheap white sheet laid over top of a fleece blanket instead of a duvet or comforter. We also would have like more plug ins for charging devices, adding a surge bar with multiple ports would be appreciated. The staff was very friendly
Stayed 2 nights in Sep 2025

6/10 Okay

Martin Ross

Liked: Staff & service
Everything was average compared to competitors . You shouldn’t have to pay for parking and if you have a hotel in downtown Edmonton you should have quality entertainment on television. It is 2025 not 2000. Staff was polite and greeting was nice. I called before hand and asked about valet which I would have been happy to pay for with tip but was told not with my type of booking. All guests should have access to valet. Just a tip. Not mad just constructive criticism. I’m not sure I’d return without a few updates.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joney

Liked: Cleanliness, staff & service
Stay was good but rooms nice and clean staff are amazing at helping could use a fridge and more pillows.
Stayed 1 night in Sep 2025

10/10 Excellent

Cecillia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

Kelly jo

Travelled with family, Business traveller
Disliked: Amenities
Close to hospital
Stayed 1 night in Sep 2025

10/10 Excellent

Matt

Liked: Cleanliness
Amazing property, great staff and great location
Stayed 2 nights in Sep 2025

6/10 Okay

Spencer

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The concierge lounge is a bit lackluster. There is no microwave in the rooms. You can only use the one in the lounge. There is no room service. No spa, no real amenities. Housekeeping only comes if you call. Otherwise just once every three days.
Stayed 5 nights in Sep 2025

6/10 Okay

Jalil

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Liked: Cleanliness
Stayed here many times. A bit put out at the end to discover a parking ticket on my truck. Confirmed on my receipt that we paid for 2 vehicles to park. When I called the front desk it was suggested that I supplied a wrong call letter on the plate ( one letter was different) Although the hotel has its own parade attendant and could easily check, confirm, and correct the situation they insisted I would need to submit all the details for their review. Absolute Nonsense and really poor customer service. Won’t be staying there again ( last time my truck was broken into and the desks response was Oh Well)
Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great located close to event centers downtown
Stayed 1 night in Jul 2025

10/10 Excellent

Christiano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Jaspreet singh

Travelled with family, Business traveller
Coffee whitner was very old, was leaving early for exam had to stop for coffee elsewhere.. Didnot even mix in tea
Stayed 1 night in Sep 2025

10/10 Excellent

Jano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great
Stayed 2 nights in Aug 2025

6/10 Okay

Aria

Stayed 2 nights in Sep 2025

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience, beautiful view of the river valley. Everyone was friendly. Room was clean. There are no refrigerators and you do have to pay for parking.
Stayed 2 nights in Sep 2025

8/10 Good

Laurie

Stayed 3 nights in Sep 2025

4/10 Poor

Andrew, Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities
Not pleased with my experience
Stayed 1 night in Sep 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025