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Hilton Garden Inn West Edmonton

3.0 star property
3-star eco-certified hotel near West Edmonton Mall

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn West Edmonton

Reception
Suite, 1 Bedroom
Exterior
Lobby
Suite, 1 Bedroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Room service

Explore the area

Map
17610 Stony Plain Rd Nw, Edmonton, AB, T5S1A2
  • West Edmonton Mall
    ‪4 min drive‬
  • Galaxyland
    ‪4 min drive‬
  • Fantasyland
    ‪4 min drive‬
  • Edmonton, AB (YXD-Edmonton City Centre)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queens

Premium bedding, in-room safe, desk, iron/ironing board

Standard Two Queens

  • Sleeps 4
  • 2 Queen Beds

View all photos for King Evolution room

Premium bedding, in-room safe, desk, iron/ironing board

King Evolution room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Hyatt Place Edmonton-West

Pool
Hot tub
Breakfast included
Pet-friendly
4.5 out of 5, Wonderful, (2226)
The price is CA $134
per night
CA $150 total
includes taxes & fees
4 Feb - 5 Feb
Hyatt Place Edmonton-West

About the area

Edmonton

West Edmonton stay.Your stay at this West Edmonton hotel places you within 2 miles (3 km) of West Edmonton Mall and Oasis Centre. Ice Palace and Professor Wem's Adventure Golf are also within 2 miles (3 km).

What's nearby

  • West Edmonton Mall - 4 min drive
  • Galaxyland - 4 min drive
  • Fantasyland - 4 min drive
  • World Waterpark - 4 min drive
  • University of Alberta - 12 min drive

Getting around

  • Kingsway-Royal Alex Station - 12 min drive
  • Edmonton Station - 15 min drive
  • Edmonton Intl. Airport (YEG) - 29 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Guru Restaurant & Bar Ltd - ‬10 min walk
  • ‪Carl's Jr. - ‬9 min walk
  • ‪Burger King - ‬6 min walk

About this property

Hilton Garden Inn West Edmonton

3-star eco-certified hotel near West Edmonton Mall
Hilton Garden Inn West Edmonton offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 4000 square feet (372 square meters) and includes a conference center. The eco-certified Hilton Garden Inn West Edmonton also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Self parking is free.

This 3-star Edmonton hotel is smoke free.

  • 160 guestrooms or units
  • 6 levels
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Built in 2004
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn West Edmonton offers 160 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: CAD 15.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby health club
  • Fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 15.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Edmonton West
Hilton Garden Inn Hotel Edmonton West
Hilton Garden Inn West Edmonton
Edmonton Hilton Garden Inn
Hilton Edmonton
Hilton Garden Inn Edmonton
Hilton Garden Inn West Edmonton Alberta
Hilton Garden Inn West Edmonton Hotel Edmonton
Hilton Garden Inn West Edmonton Hotel
Hilton West Edmonton Edmonton
Hilton Garden Inn West Edmonton Hotel
Hilton Garden Inn West Edmonton Edmonton
Hilton Garden Inn West Edmonton Hotel Edmonton

Hilton Garden Inn West Edmonton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 1003 reviews" "
Rating 8 - Good. 306 out of 1003 reviews" "
Rating 6 - Okay. 110 out of 1003 reviews" "
Rating 4 - Poor. 61 out of 1003 reviews" "
Rating 2 - Terrible. 43 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Service we got was awesome. Room was clean, quiet and comfortable. Staff was flexible and accommodating. We really enjoyed our stay and will return.
Stayed 3 nights in Oct 2024

10/10 Excellent

Traylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Easy to get yo west edmonton mall
Stayed 1 night in Oct 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here all the time! We love the pool, and the Breakfast, but what keeps us coming back over and over is the service in the lounge! Top notch bar tender!
Stayed 1 night in Oct 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff close to shopping and restaurants. Breakfast available.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leslie, PRINCE GEORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here one night with family. Was a great stay.
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Stayed 1 night in Jul 2024

4/10 Poor

Lynne Poor

Stayed 2 nights in Aug 2024

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024

10/10 Excellent

Janet Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

6/10 Okay

Tiara

Travelled with family
Liked: Staff & service
The sofa bed was so lumpy and dirty, was horrible to sleep on. everything about the hotel is nice but that one thing is really off putting.
Stayed 2 nights in Sep 2024

6/10 Okay

Quansheng

Travelled with family
Liked: Staff & service
I was there four year ago. It was really good. The carpet need to be replaced.
Stayed 1 night in Sep 2024

6/10 Okay

Alexandra

Travelled with family
Liked: Staff & service
Getting very run down. Needs updating. Air conditioning barely working. The location was good, but the hotel itself isn't hilton quality anymore.
Stayed 2 nights in Sep 2024

6/10 Okay

Elise

Travelled with family
Liked: Staff & service, amenities
This Hilton is showing its age, however it was clean and had the amenities we required. We stayed in a two queen room, which easily fit two adults and two children. The fitness centre was small, but everything worked, and our kids enjoyed the pool.
Stayed 1 night in Aug 2024

8/10 Good

Joel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back again
Stayed 1 night in Sep 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It had everything we needed. Great food, great rooms and super staff. I will stay there again.
Stayed 3 nights in Aug 2024

8/10 Good

Noreen

Stayed 1 night in Aug 2024

8/10 Good

Patrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is fine, but dated.
Stayed 1 night in Aug 2024

8/10 Good

nathan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Will stay again
Stayed 1 night in Aug 2024

6/10 Okay

Arlene, Calgary

Liked: Cleanliness
Noisy floor above and road noise
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Stayed 1 night in Aug 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a smooth, easy check in. Staff were friendly. The hotel is on a busy street but you couldn't tell because the rooms were quiet. It is showing its age a bit but it is clean and in a great location. Very close to West Edmonton Mall. The only thing that would have made it better would have been better pillows. But that is a personal preference.
Stayed 1 night in Aug 2024

10/10 Excellent

Dave, Surrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great service. Room was a bit worn but hotel was clean and in great shape.
Stayed 1 night in Aug 2024

6/10 Okay

Mary

Travelled with partner
Disliked: Amenities
Was a decent enough hotel but wouldn’t stay again. For how much you’re paying I’d expect better service. There was no complimentary breakfast like other hotels; they charge you but don’t tell you till after you’ve eaten (there’s no signage stating the cost of breakfast) the waiter/waitress/hostess doesn’t pay attention to service needs (clearing plates or getting more coffee) just seemed more concerned with what room # you were in for charging. The pillows were so crappy. “Feathers” but you needed like 10 to make just one pillow. We were given 3 pillows for a king size bed; called down and asked if they had different pillows and and they gave us 2 more of the same light pillows.We went out and bought an actual pillow from a store for our stay. Bed was very firm. The room was okay. There was water damage in the ceiling of the bathroom and mold in the shower. Toiletries that are provided was crappy; the hand soap and body wash made you feel sticky afterwards; and they never restocked our coffee cups in the room once we used them. We had to keep asking for new ones. They have a pool and a “jacuzzi” but the jets are pathetically weak and it’s more consistent with a bubbling warm bath. No one restocked the towels in the pool ever so once they were all used up you try using the phone to call front desk no one answered for 15-20 mins. We finally left the pool area soaking wet to walk through to the lobby and the desk guy was just standing there looking outside at the rain clouds.
Stayed 4 nights in Aug 2024