Hilton Garden Inn West Edmonton

3.0 star property
3-star eco-certified hotel near West Edmonton Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn West Edmonton

Reception
Indoor pool
Terrace/patio
Suite, 1 Bedroom
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
17610 Stony Plain Rd Nw, Edmonton, AB, T5S1A2
  • West Edmonton Mall
    4 min drive
  • Galaxyland
    4 min drive
  • Fantasyland
    4 min drive
  • Edmonton, AB (YXD-Edmonton City Centre)
    18 min drive

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Two Queens

  • Sleeps 4
  • 2 Queen Beds

King Evolution room

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Edmonton

West Edmonton stay.Your stay at this West Edmonton hotel places you within 2 miles (3 km) of West Edmonton Mall and Oasis Centre. Ice Palace and Professor Wem's Adventure Golf are also within 2 miles (3 km).

What's nearby

  • West Edmonton Mall - 4 min drive - 2.6 km
  • Galaxyland - 4 min drive - 2.9 km
  • Fantasyland - 4 min drive - 3.0 km
  • World Waterpark - 4 min drive - 3.1 km
  • University of Alberta - 12 min drive - 10.1 km

Getting around

  • Kingsway-Royal Alex Station - 12 min drive
  • Edmonton Station - 15 min drive
  • Edmonton Intl. Airport (YEG) - 29 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Guru Restaurant & Bar Ltd - ‬10 min walk
  • ‪Carl's Jr. - ‬9 min walk
  • ‪Burger King - ‬6 min walk

About this property

Hilton Garden Inn West Edmonton

3-star eco-certified hotel near West Edmonton Mall
Hilton Garden Inn West Edmonton offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 4000 square feet (372 square meters) and includes a conference center. The eco-certified Hilton Garden Inn West Edmonton also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Self parking is free.

This 3-star Edmonton hotel is smoke free.

  • 160 guestrooms or units
  • 6 levels
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Built in 2004
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn West Edmonton offers 160 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: CAD 15.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby health club
  • Fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 15.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Edmonton West
Hilton Garden Inn Hotel Edmonton West
Hilton Garden Inn West Edmonton
Edmonton Hilton Garden Inn
Hilton Edmonton
Hilton Garden Inn Edmonton
Hilton Garden Inn West Edmonton Alberta
Hilton Garden Inn West Edmonton Hotel Edmonton
Hilton Garden Inn West Edmonton Hotel
Hilton West Edmonton Edmonton
Hilton Garden Inn West Edmonton Hotel
Hilton Garden Inn West Edmonton Edmonton
Hilton Garden Inn West Edmonton Hotel Edmonton

Hilton Garden Inn West Edmonton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 480 out of 1001 reviews" "
Rating 8 - Good. 311 out of 1001 reviews" "
Rating 6 - Okay. 108 out of 1001 reviews" "
Rating 4 - Poor. 60 out of 1001 reviews" "
Rating 2 - Terrible. 42 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia A, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 2 nights in Aug 2024

4/10 Poor

Lafleur

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The stir fry was overcooked and 5 sm. Pieces of chicken you could put it in a small bowl for 25.00 the seafood basket was overcooked the rooms where cold and they took way to much off m to credit card tried calling them but drove over there to fix it will I was on hold 30 min. Later I got there and I was still on hold never staying there again
Stayed 1 night in Aug 2024

4/10 Poor

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Fridge leaked and crowded room
Stayed 1 night in Aug 2024

8/10 Good

moe

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Check in fine. Called front desk to order a Movie & was told I'd get called right back . Half hour later called down & guy sez "oh I got busy!" So no movie! And room stunk of B.O.!
Stayed 1 night in Aug 2024

2/10 Terrible

Mike

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The ac did not work, talked to front desk and nothing was done! 2 terrible night, After about 25 visits to this hotel I will never come back.
Stayed 2 nights in Aug 2024

6/10 Okay

Peter

Disliked: Staff & service, property conditions & facilities
Internet not working properly
Stayed 2 nights in Aug 2024

6/10 Okay

Ashley

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Online when i booked the hotel it said breakfast was included which is basically the only reason i booked at this particular place and apon check in, i was informed that breakfast was not included for mw due to the rate i revived....not happy about that
Stayed 1 night in Aug 2024

8/10 Good

Tammy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and efficient. Would like to see more sustainable practices in place (non single use in room toiletries) and an option to purchase continental breakfast vs combo of continental and cooked to order. So didn’t eat on the property during business trip.
Stayed 3 nights in Aug 2024

6/10 Okay

Chanequa

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Exceptional Food
Stayed 1 night in Jun 2024

2/10 Terrible

rashad

Liked: Cleanliness
Disliked: Property conditions & facilities
Air conditioning was terrible. Only let you go down to 18.5 degrees and that still wasn’t the actual temperature of the air condition. Refrigerator didn’t work had to wait for staff to fix it. Only 3 old pillows. 3 towels, and one of them stained.
Stayed 1 night in Aug 2024

8/10 Good

Cole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good stay, clean
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Lawrence

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jul 2024

6/10 Okay

Sylvio

Liked: Staff & service
Disliked: Property conditions & facilities
It's run down
Stayed 1 night in Jul 2024

8/10 Good

Clayton, Grimshaw

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jonny

Stayed 1 night in Jun 2024

10/10 Excellent

Jonny

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

John, Guelph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and friendly room was clean and as expected. Great value
Stayed 1 night in Jul 2024

6/10 Okay

Andre

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didnt like the hot tub...very dirty and the matress on the bed was lumpy and hard. Other than that everything was perfect.
Stayed 2 nights in Jul 2024

8/10 Good

Corey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff and good service.
Stayed 1 night in Jul 2024

4/10 Poor

Doug

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Donnie

Stayed 2 nights in Jun 2024