When we arrived the room smelled and the ac unit was not working. We complained immediately. The desk clerk indicated he only had one other room available, but it would be an additional charge. After a few minutes discussing why they would up charge us on the room, he ended up changing our room since he didn’t have anyone to look at the ac unit. In the new room, the unit did blow air, but it did not cool down the room at all. Since there were no other rooms available we tried to sleep. After a few hours, the unit started blowing warm air. It was unbearable! In the morning we noticed the refrigerator was also not working; it was only a few items to throw away, but a waste.
When we went down in the morning, the clerk indicated he would make a note of it. Horrible response to the situation after only a few hours of sleep in the heat!