Ratings based on 149 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
100% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Sep. 23, 2024 on Expedia
Comment from Hotel Management
Oct. 4, 2024 by Nils Mehlhorn, Hotel Management
Vielen Dank für die 5/5 es freut uns das du Dich bei uns wohl gefühlt hast.Grüße vom Rhein,DIEHLs Team
3 out of 5
by A traveller

Posted Sep. 14, 2024 on Expedia
Good view from room Bed comfortable . Toilet dirty Access to koblenz difficult in the evening
Comment from Hotel Management
Oct. 4, 2024 by Nils Mehlhorn, Hotel Management
We are sorry for the inconvenience in the bathroom that should not have happened. We will clarify with the housekeeping team. Greetings from the river rhine,DIEHLs Team
4 out of 5
by A traveller

Posted Sep. 4, 2024 on Expedia
Nice hotel but the old town is the other side of the river if travelling by public transport check the links
Comment from Hotel Management
Sep. 5, 2024 by Nils Mehlhorn , Hotel Management
Thank you fro your review. We appreciate your feedback and were happy that youve enjoyed your stay with us.Best regards from the river rhine,DIEHLs Team
5 out of 5
by A traveller

Posted Aug. 15, 2024 on Hotels
great hotel! Very friendly staff- nice pool
Comment from Hotel Management
Aug. 16, 2024 by Nils Mehlhorn, Hotel Management
Thank you for your review, we appreciate you have taken your time. Were happy youve enjoyed your stay with us.Regards from the river rhine,DIEHLs Team
4 out of 5
by A traveller

Posted Aug. 5, 2024 on Expedia
Comment from Hotel Management
Aug. 9, 2024 by Nils Mehlhorn, Hotel Management
Danke das du Dir die Zeit für eine Bewertung genommen hast. Es freut uns das du dich bei uns wohl gefühlt hast.Grüße vom Rhein,DIEHLs Team
4 out of 5
by A traveller

Posted Jul. 24, 2024 on Expedia
Comment from Hotel Management
Jul. 25, 2024 by Nils Mehlhorn, Hotel Management
Vielen Dank für Deine Bewertung. Es freut uns das du Dich wohl gefühlt hast.Grüße vom Rhein,DIEHLs Team
5 out of 5
by A traveller

Posted Jul. 16, 2024 on Hotels
Comment from Hotel Management
Jul. 17, 2024 by Nils Mehlhorn, Hotel Management
Vielen Dank für Deine Bewertung. Schön das es Dir bei uns gefallen hat.Grüße vom Rhein,DIEHLs Team
5 out of 5
by A traveller

Posted Jul. 15, 2024 on Expedia
It was a nice hotel outside of town. You can take a ferry across the river which is nice. Getting to and from the hotel from the train station was challenging.
Comment from Hotel Management
Jul. 25, 2024 by Nils Mehlhorn, Hotel Management
Thanks for your review. You can take either a cab for 13 or there are several buslines for 3,9 p.P.We re happy youve enjoyed your stay with us.Regards from the river rhine,DIEHLs Team
5 out of 5
by A traveller

Posted Jun. 25, 2024 on Hotels
Online check in made our arrival smoother. Room very spacious. Stunning view of the Rhine. No tea/coffee facilities in the room.
Comment from Hotel Management
Jun. 26, 2024 by Nils Mehlhorn, Hotel Management
Hello Suzanne,thank you fro your review. We appreciate your feedback regarding the digitized check In/Out process. We do have tea/coffee facilities in our Deluxe and Suite rooms. Also water kettles are available at the reception at any time.Regards from the river rhine,DIEHLs Team
5 out of 5
by A traveller

Posted Jun. 25, 2024 on Expedia
We really enjoyed our stay here. We had a glorious view over the Rhein and were able to sit on our balcony and just watch the boats go by. Stunning! Our room was a good size, very clean but dated. It did need a refresh and the sofa and chair had that sticky dirty feel about them. The bathroom looked like it had been renovated recently and was lovely. Beds were comfortable. The lady on reception was wonderful - she was there for our whole 4 night stay and went out of her way to help. She really added to our positive experience at the hotel. We would definitely stay here again.
Comment from Hotel Management
Jun. 25, 2024 by Nils Mehlhorn , Hotel Management
Hello Dina,thanks for your positive feedback At the moment we have a team going through the house doing individual deep cleaning of all inventories. Thanks also for your feedback regarding our colleague Gonna, she was pleased of such a detailed positive review.Safe journey and best regards from the river rhine.DIEHLs Team