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Hotel Riu Guanacaste - All Inclusive

3.5 star property
3.5-star beachfront property near Ocotal Beach

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Photo gallery for Hotel Riu Guanacaste - All Inclusive

3 outdoor pools, pool umbrellas
3 outdoor pools, pool umbrellas
On the beach, sun loungers, beach towels, scuba diving
Lobby
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Bar

Explore the area

Map
Sardinal de Carrillo, Playa Matapalo, Sardinal, Guanacaste
  • Diamante Eco Adventure Park
    ‪2 min walk‬
  • Coco Beach
    ‪39 min drive‬
  • Ocotal Beach
    ‪44 min drive‬
  • Liberia (LIR-Daniel Oduber Intl.)
    ‪53 min drive‬

Room options

View all photos for Double Room, Garden View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (E)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (U)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Standard Double Room, Connecting Rooms, Garden View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room (U)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Sea View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Sea View (L)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (L)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, Ocean View (U)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Pool View (B2C-US)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Double Room, 2 Bedrooms (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, 2 Bedrooms (U)

  • 30 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Deluxe Room (B2C-US)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Double Room, 2 Bedrooms (ROH | U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms (ROH | U)

  • 31 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Pool View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (U)

  • 66.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms (ROH | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms (ROH | C)

  • 31 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (L)

  • 76 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Ocean View (U)

  • 31 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Double Room, Connecting Rooms (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, Connecting Rooms (C)

  • 31 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room, Sea View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Sea View (E)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (L)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms, Ocean View (C)

  • 31 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (Superior | B2C-US)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | B2C-US)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room, Garden View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (L)

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room (L)

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Family Room (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room (B2C-US)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Family Room, 2 Bedrooms, Pool View (Superior | B2C-CA)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Deluxe Room (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | B2C-CA)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room (B2C-CA)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms (ROH | B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms (ROH | B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (U)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (U)

  • 75 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (E)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (U)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room (U)

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Family Suite, 2 Bedrooms (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (C)

  • 76 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Suite (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (E)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (C)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Pool View (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Deluxe Room (C)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (C)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (C)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (Superior | C)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Family Room (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room (C)

  • 37 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Pool View (Superior | C)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room (ROH | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (ROH | C)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room, Pool View (U)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | U)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | U)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (E)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Double Room (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room (C)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (L)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (L)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Double Room (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (L)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Ocean View (C)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Double Room (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, Connecting Rooms (ROH | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms (ROH | B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Double Room (ROH | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (ROH | B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the area

El Ocotal

On the beach.Your stay at this Sardinal property places you within a 10-minute walk of Diamante Eco Adventure Park and Playa Matapalo. Haras del Mar Equestrian Center is within 3 miles (5 km) and Bahia Pez Vela Beach is within 9 miles (15 km).

What's nearby

  • Diamante Eco Adventure Park - 2 min walk - 0.2 km
  • Playa Matapalo - 8 min walk - 0.7 km
  • Bahia Pez Vela Beach - 23 min drive - 11.3 km
  • Coco Beach - 39 min drive - 20.8 km
  • Ocotal Beach - 44 min drive - 23.2 km

Getting around

  • Daniel Oduber Intl. Airport (LIR) - 53 min drive

Restaurants

  • ‪Restaurante Arenal - ‬9 min walk
  • ‪Restaurante Ocotal - ‬9 min walk
  • ‪Sports Bar - ‬9 min walk
  • ‪Restaurante Liberia - ‬9 min walk
  • ‪Restaurante Papagayo - ‬6 min walk

About this property

Hotel Riu Guanacaste - All Inclusive

3.5-star beachfront property near Ocotal Beach
Hotel Riu Guanacaste - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Guanacaste - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a health club, and a nightclub are also featured at the family-friendly Hotel Riu Guanacaste - All Inclusive. Self parking is free.

This 3.5-star Sardinal property is smoke free.

  • 1 building
  • 701 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Hotel Riu Guanacaste - All Inclusive offers 701 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sardinal property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Indoor tennis court
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Guanacaste - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Guanacaste
Guanacaste All Inclusive
Guanacaste Riu
Riu Guanacaste
Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive El Ocotal
Riu Guanacaste El Ocotal
Hotel Riu Guanacaste All Inclusive El Ocotal
Hotel Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive All-inclusive property El Ocotal
Riu Guanacaste All Inclusive All-inclusive property
Riu Guanacaste Inclusive Ocot
Riu Guanacaste All Inclusive
Hotel Riu Guanacaste - All Inclusive Sardinal
Hotel Riu Guanacaste - All Inclusive All-inclusive property

Hotel Riu Guanacaste - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 563 out of 1486 reviews
Rating 8 - Good. 403 out of 1486 reviews
Rating 6 - Okay. 270 out of 1486 reviews
Rating 4 - Poor. 113 out of 1486 reviews
Rating 2 - Terrible. 137 out of 1486 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

DANESSA LYNN

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
We have stayed at Riu resorts before so we were really excited to be staying at another, but this place was very underwhelming. The food was okay, the distance from the new part of resort and to the beach was annoying. There was a ton of construction taking place and it was very loud at all times of the day. Specially during breakfast...Staff was fine, but nothing over the top. Overall I would not stay at this particular Riu again.

6/10 Okay

Cynthia

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was a nice big resort. The entertainment at night was really good. The food in the buffet was what I expected, not the best, but I always found something to eat. The restaurants were hard to get into because they got fully booked super early and they didn’t take reservations a day early. The drink options were not good, even the syrups they used for the drinks tasted too artificial. I wished they had better options for whiskey, Vodka, and tequila, I couldn’t believe they didn’t have Cacique their most popular rum. Regardless of those things, I had a wonderful time there. I love this country and its people the excursions were amazing and unforgettable. I would come back.
Stayed 7 nights in Feb 2025

2/10 Terrible

kyle craig

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a trip at this hotel and we had a major snow storm that canceled all flights for an entire week and they shut down all roads and major highways blocked off by state troopers. I called and told the hotel I would be late and they said we can’t check in late even though our hotel was fully paid for. Then I asked for a refund and they didn’t give us one. This was completely out of our control and I tried to work with them in every which way and they refused. I work hard for my money and they took it without having an understanding heart. I sent them all the proof and contacted them for two weeks and they kept declining to help me. My friend from states over go to go on the trip and she said the food was aweful, the property was dirty, old, and everything was broken and leaking and that they notified the hotel and they said they couldn’t help or accommodate. This place needs to be shut down if they feel they can take others money and not even keep up the place. Do not stay here. The photos my friends sent it looked like a dump. There are plenty of other options with others that have a heart and so you can actually get what you paid for.
Stayed 6 nights in Jan 2025

10/10 Excellent

gary

Liked: Cleanliness, amenities, property conditions & facilities
all good
Stayed 3 nights in Dec 2024

10/10 Excellent

Quiyonna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour pools and 24 hour bar was game changers. Unexpected surprises was in room liquor dispensers and kids club.
Stayed 4 nights in Dec 2024

8/10 Good

Angelika Irmtraud

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine for being first time in Costa Rica.
Stayed 7 nights in Dec 2024

4/10 Poor

myrna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The food and beverage was not up standards in the restaurants with only two restaurants which was not buffet styles. There were only two wine choices red or white which was horrible. They had no sparkling wine. This will be the last time I book with RUI.
Stayed 4 nights in Dec 2024

10/10 Excellent

Phil, mississauga

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall This is an excellent place to have a relaxing holiday, the only thing is the few stores were costly This is not the place to go if you want to experience a Costa Rica shopping experience. I suggest that the resort have an option like a bus to take people to shopping areas to allow them to obtain local shopping experience
Stayed 10 nights in Dec 2024

2/10 Terrible

hector

Disliked: Cleanliness, staff & service, property conditions & facilities
The Riu Guanacaste hotel is the most disgusting Riu hotel I have ever stayed in. Where do I even start!? There was roaches in my room! We killed the roaches and the cleaning people never bothered to remove them from the room. There were dead roaches just laying there in the bathroom for 5 days! Next- the bed had bugs too!! I could not tell if they were bedbugs or baby roaches. Thats the worst part of it all. Next! The restaurants are first come first serve. We never got to experience any a la carte restaurants. The wifi was horrible!! It barely worked. The staff was rude! When we were checking out there was another lady complaining that her room was full of bugs.bugs. She had taken a picture and showed staff and they didnt even care. The beach!! Oh dont even get me started lol. The beach was horrible!! Dirty as hell. This was the worst experience ever. Please do not book this hotel its trash! No wonder it was so cheap to go there . If anybody wants to see videos of the roaches look at my tiktok video where I talk about this horrible experience - @shrexytron Disgusting!!!
Stayed 4 nights in Dec 2024

8/10 Good

Kenneth, Ozone Park

Liked: Staff & service
Room was outdated and was not cleaned properly.
Stayed 6 nights in Nov 2024

6/10 Okay

Stacy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First time leaving a review but just had to for this property. If you truly want to get a good Costa Rica experience dont come here! Dinner and breakfast was ok, but the selection at lunchtime was terrible. The bed was super hard I could barely sleep at night. The floor in our bedroom was sticky (gross) so thank God I brought slippers. Its scary to walk at night, there’s racoons everywhere (in the restaurant, lobby and hallways leading to the room) so scary! The bathrooms are super uncomfortable, the bathtubs are very high with a piece of concrete on the borders making it very hard to get in and out. They had metal handles inside the bathtub (I guess they know its tough) but even with the handles my pregnant self had a hard time to the point im leaving with a nig old bruise on my calf. The cleanliness is a problem - the sheets looked nasty, the bathtub didnt not look clean and the shower curtain was very gross. The cleaning crew even forgot a really nasty sponge they used to clean on the sink counter right next to my toothbrush which totally grossed me out lol The positives were definitely the placement of the hotel, the pool was nice and big and the staff attitude was great. Ive been to very nice resorts but with staff that were overworked and over it which can ruin the experience. At least here the staff seems genuinely happy and glad to help which is great. Bottom line: i get that the hotel is working on renovations, BUT a place can be outdated AND clean
Stayed 3 nights in Dec 2024

4/10 Poor

Melissa

Travelled with family
I'll start with a good- the grounds are beautiful and really meticulously maintained-- staff is constantly out there working on landscape and the facility itself is beautiful. The beach was well maintained and was also gorgeous and an added bonus here. The rooms could use some updates, Cockroaches were crawling out of the bathroom drains overnight. We found out 2 days later that there was a completely new side that opened the week before we were there. If it we had known that I would have requested that side, or if it weren't for the inconvenience of moving. The drink selection was terrible. There was only 1 beer option, one each red and white wine. Liquor was below bottom shelf and some was nearly undrinkable. Drinks were inconsistent-- I ordered a margarita 5 different times and got 4 different drinks, one of which I couldn't even drink. The food was AWFUL. Even breakfast was below par-- how hard is it to make an omelet at the omelet station? Zero flavor, overcooked, definitely far from "resort quality". That said, again on the brand new side-- food was edible at the mexican place and the 2 pool side food stands. The entertainment was lacking- musician plays for 1 hr only and then there is kid programing on the main stage. The main shows were good but the poor dancers shoes were falling apart and their costumes mended together. I felt bad for them and their lack of proper outfitting. A budget resort- but I cannot say I would try a RIU again anywhere.
Stayed 7 nights in Nov 2024

4/10 Poor

Gilbert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the engagement with all of the staff! Pura Vida!
Stayed 5 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Kamlesh, Vernon Hills

Travelled with family and small children
Liked: Staff & service
Our bed was bug/insect infected and my wife and I have bug bites all over. Still recovering from it. Bed was very hard. Elevator did not work on our side of the building so it was a very long walk to go to the other side. We were on the 5th floor so it was so difficult. So called restaurants were not open on most days. So buffets were the only option. People were polite. Toiletries were not provided it gets 3 stars. Location is excellent. Safe.
Stayed 5 nights in Nov 2024

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, well kept
Stayed 7 nights in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time.. nice beach and pool and activities. Difficult to get to from San Jose airport
Stayed 3 nights in Nov 2024

2/10 Terrible

Grecia

Disliked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed with the rrsort itself! Me and my boyfriend went for our first time, the beach was dirty and not clean, the staff were greeting and offering drinks to american people and not hispanic whoa lso comes international from another country. The anination was not the best! The muaic they had was repetetive and very very low rhey didnt had someone to control the music! The night club is not part of the "resort" which neans tgatvyou would have to pay for the drinks when you go! I never had an experience of going to a tesort that is all inclusive and had to paid for drinks at their nightclub inside the resort! The shows eoukd be done at 10:30 to 10:45 p.m. and they would turn off the lights as if they were kicking is out! They had a sport bar that only had a tennis table and one pool table but the ambiance was not the greatest!
Stayed 4 nights in Nov 2024

6/10 Okay

Floriberta

Travelled with family
Liked: Cleanliness, amenities
Overall was okay I personally didn’t like the room with the dated bedding.
Stayed 5 nights in Nov 2024

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
The route was horrible, there is not consideration for tourism, the employees at the buffet, they started handle the food witouth gloves.lp
Stayed 6 nights in Nov 2024

6/10 Okay

mark

Travelled with partner
Liked: Cleanliness
Service staff gave up towards the end of our stay. But the sushi was excellent!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Henry, Perth Amboy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV in the room needs to be updated. The elevators need to be updated. I got stuck twice and the display inside the elevator was not functioning.
Stayed 7 nights in Nov 2024

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great food.
Stayed 3 nights in Nov 2024

8/10 Good

Jennifer

Stayed 5 nights in Nov 2024