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Hotel Indigo El Paso Downtown by IHG

3.5 star property
Hotel with a 24-hour fitness center, near University of Texas at El Paso

Choose dates to view prices

Photo gallery for Hotel Indigo El Paso Downtown by IHG

Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas
Property amenity
Property amenity
Suite, 1 King Bed | Room amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

Map
325 N. Kansas Street, El Paso, TX, 79901
  • Plaza Theater
    ‪5 min walk‬
  • Judson F. Williams Convention Center
    ‪15 min walk‬
  • University of Texas at El Paso
    ‪2 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Transfer Shower

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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The price is CA $388
per night
CA $456 total
includes taxes & fees
26 Mar - 27 Mar
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About the area

El Paso

Downtown El Paso stay.Within a 10-minute walk of this Downtown El Paso hotel, you'll find Sensorium and Plaza Theater. El Paso Museum of Art and El Paso Symphony Orchestra are also within half a mile (1 km).

What's nearby

  • Plaza Theater - 5 min walk - 0.5 km
  • Judson F. Williams Convention Center - 15 min walk - 1.3 km
  • University of Texas at El Paso - 2 min drive - 2.1 km
  • Don Haskins Center - 3 min drive - 3.0 km
  • Sun Bowl Stadium - 4 min drive - 3.9 km

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Mamacitas Cafe and Cantina - ‬1 min walk
  • ‪Coffee Box - ‬4 min walk
  • ‪Chiquita's Bar - ‬3 min walk
  • ‪Briar Patch - ‬3 min walk
  • ‪Rockstar Burger Bar - ‬3 min walk

About this property

Hotel Indigo El Paso Downtown by IHG

3.5-star hotel near Paso del Norte International Bridge
Hotel Indigo El Paso Downtown by IHG offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A library, a terrace, and a vending machine are also featured at the business-friendly Hotel Indigo El Paso Downtown by IHG. Parking is available for a fee.

This 3.5-star El Paso hotel is smoke free.

  • 119 guestrooms or units
  • 12 levels
  • Deli
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Indigo El Paso Downtown by IHG offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Fence around the pool
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 0-18 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Pay movies
  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 75 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Covered valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo El Paso By Ihg El Paso
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown by IHG Hotel
Hotel Indigo El Paso Downtown an IHG Hotel
Hotel Indigo El Paso Downtown by IHG El Paso
Hotel Indigo El Paso Downtown by IHG Hotel El Paso

Hotel Indigo El Paso Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 612 out of 1000 reviews
Rating 8 - Good. 176 out of 1000 reviews
Rating 6 - Okay. 75 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 85 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Corinne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is one of my favs in the area. Friendly staff. Great bar area. Only issue was cold shower. Never happened before so it was probably a one off.
Stayed 3 nights in Dec 2024

4/10 Poor

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Fire alarm went off at midnight, no explanation. Had to spend an hour in the cold and elevators were out and had to walk 9 flights up the stairs for a day including that night. Super inconvenient. Hotel never brought towels when asked. Bar tender was super rude at hotel bar and never spoke to us. Waitress even tried charging a drink the next night when we went to the restaurant. Super bummer, used to always stay here over the last years and it looks like the plaza will be where we stay during the holidays now.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was super hot, during the night people fighting
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to night life and restaurants
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2024

8/10 Good

Hector

Liked: Staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Jonathan

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Vaioalisi

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the design. Dog friendly and the food was delicious
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Betsabee, Commerce City

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Nov 2024

10/10 Excellent

David, Glendale

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Angelica

Stayed 2 nights in Oct 2024

4/10 Poor

Ana

Stayed 1 night in Nov 2024

10/10 Excellent

Brea

Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique experience in downtown El Paso
Great location! Lovely property. Rooms are spacious and have very nice amenities. Also features lovely outdoor spaces.
Stayed 1 night in Nov 2024

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pizza at the bar/restaurant on 5th floor was delicious! Room was great. Staff was always accommodating and friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Stayed 1 night in Oct 2024

10/10 Excellent

Oscar

.
Stayed 1 night in Oct 2024

10/10 Excellent

Ada, EL PASO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Oct 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and super enjoyable stay!!!
Was a good stay and enjoyable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laurie

Stayed 1 night in Oct 2024