Heart of El Paso.Within a 15-minute walk of the hotel, you'll find Bob-O's Family Fun Center and Sunland Park Mall. El Paso Desert Botanical Garden and Sunland Park Racetrack and Casino are also within 2 miles (3 km).
What's nearby
Sunland Park Mall - 11 min walk - 0.9 km
Sunland Park Racetrack and Casino - 2 min drive - 2.0 km
Western Playland Amusement Park - 2 min drive - 2.3 km
University of Texas at El Paso - 7 min drive - 7.2 km
Sun Bowl Stadium - 8 min drive - 9.2 km
Getting around
El Paso Union Depot - 8 min drive
El Paso International Airport (ELP) - 17 min drive
Restaurants
Sunland Park Racetrack & Casino - 3 min drive
Whataburger - 18 min walk
Corner Bakery Cafe - 15 min walk
McDonald's - 6 min walk
The Greenery - 11 min walk
About this property
Quality Suites University
Hotel perfectly located for exploring El Paso
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Quality Suites University also features multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free.
This El Paso hotel is smoke free.
1 building
61 guestrooms or units
3 levels
Buffet breakfast (free)
Business center (24 hours)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Front-desk safe
Newspapers for purchase
Fireplace in lobby
Elevator
No smoking on site
Quality Suites University offers 61 accommodations with MP3 docking stations and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
RV/bus/truck parking on site
Food and drink
Free buffet breakfast available daily 6 AM–9 AM
Coffee/tea in common area(s)
Things to do
Shopping mall
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Elevator
Wheelchair-accessible path to elevator
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
Cable channels
MP3 dock
Premium channels
TV
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Pillow-top mattress
Bathroom
Hair dryer
Private bathroom
Shower/tub combination
Towels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Safe (surcharge)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets: USD 50 per pet, per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 25 lbs per pet)
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees
In-room safe fee: USD 2.00 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
We should mention
Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Quality Suites University Paso
Quality Suites University Hotel
Quality Suites University El Paso
Quality Suites University Hotel El Paso
Quality Suites University Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 238 out of 1047 reviews" "
10 - Excellent
238
Rating 8 - Good. 211 out of 1047 reviews" "
8 - Good
211
Rating 6 - Okay. 192 out of 1047 reviews" "
6 - Okay
192
Rating 4 - Poor. 173 out of 1047 reviews" "
4 - Poor
173
Rating 2 - Terrible. 233 out of 1047 reviews" "
2 - Terrible
233
6.2/10
Cleanliness
6.8/10
Staff & service
5.6/10
Amenities
6.0/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
6/10 Okay
Cecilio
Travelled with family
25 Aug 2024
Liked: Cleanliness
I had to ask for towels that they did not have at the room. The pool was closed at all time. The curtains where rip as well.
I booked 3 rooms and had to move out of 1 as soon as I entered the room due to the ac not working at all and it feeling like a sauna in there. The ac in the other rooms were not cold but were tolerable throughout our 3 day stay except on the last day the ac from the room that we were moved into, stopped turning on. The sofa sleepers were stained with what looked like blood or some type of big brown stains. Towels at this hotel are almost nonexistent. Each room only has 2 big towels and 1 washcloth and they are filthy! We couldn’t get replacement towels until the night before check out and of course it was only 2 big towels and 1 washcloth. The pool was closed all throughout our stay. Our keys to all the rooms had to be taken to the front desk to be reprogrammed EVERY TIME we were needing to get into our rooms. The elevator has the 2 lit up at all times so guests will only go to the 2nd floor but we went to the 3rd floor out of curiosity and it is a DISASTER on that floor! I don’t know what happened to the entire 3rd floor to cause it to be unusable. I know this hotel is much cheaper than many others in El Paso but I would much rather pay more for a good hotel where my family and I will sleep comfortably and not wrapped in our own blankets in order to not sleep on anything filthy in this room. The bathtubs are filthy brown so we took showers with our crocs on! The handle in our shower kept coming off and had to be put back in and my son's shower didn’t work at all.
When we arrived to the hotel the room we reserved ended up being given to someone else, they told us if we don't arrived before 6:00 pm, they will sell our room.
We were traveling for more than 14 hrs and we had no room afeter booked 3 weeks in advanced.
This hotel smell disgusting, humidity problems everywhere, the shower and carpet, old and dirty.
It's not a good place to go.
Worst hotel yet, t.v. doesn’t work, phone in room doesn’t work, my room felt like a sauna, went downstairs and clueless man at front desk says there is nothing he can do since he is by himself and can’t give me another room because they are 100% booked
Absolutely horrible rooms. Front door did not close completely, toilet did not flush. There were also bed bugs which gave us bug bites all over our body. The property denied us a refund. Told the front desk about the bugs and they did nothing about it. Absolutely worst hotel i have stayed in.