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Hotel Llop Gris

4.0 star property
4-star ski-in/ski-out hotel with indoor pool

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Photo gallery for Hotel Llop Gris

Double Room, 1 Double Bed
Spa
Sauna
Aerial view
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Principat d'Andorra, El Tarter, Andorra, ad100
  • Soldeu Ski Resort
    ‪1 min walk‬
  • El Tarter Snow Park
    ‪1 min walk‬
  • TC10 Tarter
    ‪1 min walk‬
  • La Seu d'Urgell (LEU)
    ‪48 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • 20.00 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

  • 18.00 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Duplex

Family Duplex

Family Duplex

  • 40.00 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Garden Suite

Garden Suite

Garden Suite

  • 75.00 sq m
  • Sleeps 5
  • 1 Twin Bed, 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

  • 30.00 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 20.00 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 18.00 sq m
  • Sleeps 3
  • 2 Twin Beds

About the area

El Tarter

Near the slopes.With a stay at this El Tarter hotel, you'll be steps from TC10 Tarter and TSD4 Tarter. Soldeu Ski Resort and El Tarter Snow Park are also within half a mile (1 km).

What's nearby

  • Soldeu Ski Resort - 1 min walk - 0.0 km
  • El Tarter Snow Park - 1 min walk - 0.0 km
  • TC10 Tarter - 1 min walk - 0.1 km
  • TSD4 Tarter - 1 min walk - 0.1 km
  • Pas de la Casa Resort - 16 min drive - 12.5 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 23 min drive
  • Blagnac Airport (TLS) - 133 min drive

Restaurants

  • ‪Restaurant Manacor Grill - ‬1 min drive
  • ‪Burger Brothers - ‬5 min walk
  • ‪The Boss - ‬8 min walk
  • ‪Taittinger Sol I Neu Restaurant - ‬4 min drive
  • ‪Bruxelles Hotel Soldeu - ‬4 min drive

About this property

Hotel Llop Gris

4-star ski-in/ski-out hotel with indoor pool
After a day on the snow, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, which include a fitness center. Hotel Llop Gris helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. This ski hotel also offers a complimentary children's club and ski passes. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4-star El Tarter hotel is smoke free.

  • 60 guestrooms or units
  • 753 sq ft of conference space
  • 70 sq m of conference space
  • Deli
  • Kid's club (free)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Llop Gris offers 60 accommodations with safes and bathrobes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Catalan, English, French, Portuguese, Spanish

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Property amenities

Family friendly

  • Free children's club
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Area shuttle
  • Self parking on site (EUR 14 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Room service

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night, plus a deposit of EUR 200 per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 8 for children
  • Self parking fee: EUR 14 per night
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 15 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Llop Gris
Hotel Llop Gris Soldeu
Hotel Llop Gris El Tarter - Canillo
Llop Gris Soldeu
Hotel Llop Gris El Tarter
Llop Gris El Tarter
Llop Gris El Tarter - Canillo
Llop Gris
Hotel Llop Gris Hotel
Hotel Llop Gris El Tarter
Hotel Llop Gris Hotel El Tarter

Hotel Llop Gris Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 59 out of 116 reviews
Rating 8 - Good. 38 out of 116 reviews
Rating 6 - Okay. 10 out of 116 reviews
Rating 4 - Poor. 6 out of 116 reviews
Rating 2 - Terrible. 3 out of 116 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Marielisa

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pet friendly hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Couldn’t do more for us
Stayed 5 nights in Dec 2024

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of season ski resort, hotel was excellent, staff were superb. Lots of building going on out of season
Stayed 1 night in Aug 2024

10/10 Excellent

Alice

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although not a shiny, new hotel, the property is in great condition and it is located at the El Tarter gondola. You can even take a ski way direct from the hotel to the lift! And there are convenient ski lockers. The main floor lounge/ bar area is inviting and relaxing, perfect for a glass of wine or a tasty beer in front of the fire. The staff is really wonderful and friendly, and we enjoyed our stay very much.
Stayed 4 nights in Mar 2024

10/10 Excellent

Winton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very well located hotel vefy vlose to the slopes. Staff are friendly and good amenities
Stayed 7 nights in Feb 2023

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, right on the slopes!
Stayed 4 nights in Jan 2022

10/10 Excellent

Ignacio

Stayed 3 nights in Feb 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and stay.
We went to Andorra looking to make a day hike, this hotel was great location to explore the vall d’Incles. The pool and jacuzzi after the walk were the best part! We can only imagine that during winter it will also be great to explore the area and enjoy the facilities. It also has a well conditioned gym.
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Experience really disapointing. It says 4 star property but it is actually a 2 or 3. The TV does not work, neither the charges on the room, the prices of the restaurant are really high and the food is not good. The wifi was very poor and the room really old with no amenities. The property itself is not on a very good condition, not for a 4 stars property and paying 200€ for a room!!! I would not recommend to go there having other properties near by in a better condition. We would defenetly not come back. We also said to the staff all the inconvenciences we were having and they did nothing. It says a lot when you give feedback the same day of checking in and no one came to speak with us or solve problems with TV or changing the room we were not paying for ( nothing to do with the photos from the online agency).
Stayed 2 nights in Aug 2021

10/10 Excellent

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Staff were very very welcoming and the pool and squash course were a great extra.
Stayed 4 nights in Aug 2020

8/10 Good

Pete

Liked: Cleanliness, staff & service, room comfort
Ok but a little tired...
Hotel is quite old but in good order and clean, the rooms could do with modernisation. We only ate in the restaurant 1 night, food wasn’t great so never went back. Breakfast was equally average, struggled to find decent food anywhere in town. No tea or coffee making facilities in the room? Hotel location is great for skiing, to/from the front door and all the ski hire shops are underneath.
Stayed 7 nights in Feb 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for skiing
Great for skiing - next to chair lift and ski rental in same building. Great food and friendly staff. Lovely indoor pool. Room was on the small size but comfortable beds.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Our room was dark as it was at the base of a mountain. The shower was mouldy in some places and the room was small and basic
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very near to ski lift. Lovely staff particularly Belin who was very helpful and always cheerful!
Stayed 3 nights in Feb 2019

8/10 Good

andy, gloucestershire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, lovely staff!
To be able to ski to the door is a great feature of the hotel. Really helpful and friendly staff, easy to park to n the free public car park 50 m from the door. We enjoyed the food , one evening we had the raclette which was delicious! Overall a very pleasant stay, thank you.
Stayed 5 nights in Feb 2018

10/10 Excellent

Gemma, Bucks, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel and great value for money!
My husband and our two children have just returned from a stay at this fantastic hotel. The staff there are exceptionally friendly and helpful, the facilities are extensive and well maintained, the food in the restaurant is excellent and although fairly small, our room was very comfortable. Overall this hotel is excellent value for money; we'll definitely be going back.

8/10 Good

Zineb

Stayed 2 nights in Jan 2025

10/10 Excellent

Jean-François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel
Excellent hôtel, très bien situé. Le personnel polyglotte est très accueillant et agréable. La chambre très spacieuse était d'une propreté exemplaire. Les meubles de qualité. Je recommande cet hôtel.
Stayed 1 night in Oct 2024

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Oriol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SPA muy tranquilo, desayuno con opciones sin gluten (:
Stayed 2 nights in Aug 2024

8/10 Good

Alberto

Travelled with family
Liked: Staff & service, room comfort
Bien situado
Hotel bien situado. Pero es más un 3 estrellas que un 4, hace falta mayor limpieza en zona piscina y habitaciones.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somos clientes desde más de 20 años y como de costumbre todo fenomenal cuando venimos.
Stayed 5 nights in Aug 2024