In Emerald .Within a 10-minute walk of the hotel, you'll find Emerald Hospital and The Big Easel. Also, Central Highlands Visitor Information Centre is within half a mile (1 km) and Emerald Golf Club is within 2 miles (3 km).
What's nearby
Emerald Hospital - 7 min walk
Central Highlands Visitor Information Centre - 11 min walk
Emerald Golf Club - 12 min walk
Wally McKenzie House - 12 min walk
Emerald Racecourse - 15 min walk
Getting around
Emerald Station - 1 min drive
Emerald, QLD (EMD) - 7 min drive
Restaurants
McDonald's - 4 min walk
Emerald Maraboon Tavern - 5 min walk
Gloria Jean's Coffees EMERALD - 3 min drive
KFC - 3 min walk
Capricornian Restaurant - 8 min walk
About this property
Emerald Western Gateway Motel
Enjoy the free WiFi at this 3.5-star Emerald hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.
Public spaces have free WiFi. Emerald Western Gateway Motel also features a vending machine, concierge services, and laundry facilities. Self parking is free.
108 guestrooms or units
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Concierge
Bar or lounge
Dining venue
Emerald Western Gateway Motel offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Languages
English, Filipino, Indonesian
Property amenities
Family friendly
Full-sized refrigerator
Kitchen
Laundry facilities
Soundproofed rooms
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Cooked-to-order breakfast available for a fee weekdays 5:30 AM–11:00 AM: AUD 5.90-21.9 for adults and AUD 5.90-5.90 for children
1 restaurant
1 bar
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Grab bar near toilet
In-room accessibility
Low-height counter and sink
Raised toilet seat
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
1-inch TV
Bedroom
Air conditioning
Bed sheets
Ceiling fan
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Food and drink
Coffee/tea maker
Electric kettle
Kitchen
Refrigerator
More
Connecting rooms available
Desk
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately AUD 5.90 to 21.9 for adults, and AUD 5.90 to 5.90 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Emerald Western Gateway Motel
Western Gateway Motel
Emerald Western Gateway
Emerald Gateway Emerald
Emerald Western Gateway Motel Hotel
Emerald Western Gateway Motel Emerald
Emerald Western Gateway Motel Hotel Emerald
Emerald Western Gateway Motel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Unfortunately there was no thought put into design when building/fitting out the Therese Apartments. The outside light shines straight into the bathroom shower through a huge panel of frosted glass above the shower which in itself is okay, but you have to close the bathroom door as it shines (like daylight) onto the bed. The air conditioning unit is also right over the bed. The bed is really firm & the linen is aged.
The bin had not been emptied prior to my stay & was extremely smelly. The Wifi was hard to connect to (had to stand on verandah to get reception) but did work in room once I was connected.
I thought a nice cuppa prior to bed to find I had to ask in reception for milk (not offered at check-in.
The only positive was the breakfasts at The Gateway. The meals were excellent quality/quantity, coffee fabulous & service great. However on the first morning I did have a live cockroach on my table.
In all I wouldn’t recommend staying here.
Everything is close to this place. Woolworth is just across the road, so was my bank. There's a KFC too or a tavern if you want proper food. The room was clean and the bed comfy. The bathroom is brand new, modern. It was annoverall good experience. The receptionist lady is super friendly, her dog Millie is cute.
Trouble with my booking,
Given a room though
Aircon faculty
Lightscno working in bathrooms
Bed like a board !!
Positive was the restaurant was great
Wouldn't stay again