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Thames Hotel

3.0 star property
3-star hotel with water park access, connected to a shopping center

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Photo gallery for Thames Hotel

Bar (on property)
Garden
Property entrance
Room amenity
Twin Room

Reviews

6.2 out of 10

Popular amenities

  • Free airport shuttle
  • Bar
  • Pet-friendly
  • Breakfast included
  • Room service
  • 24/7 front desk

Explore the area

Map
17 Mile Entebbe Road Off Mpala Trading, Centre, Entebbe, 00256
  • Kitubulu Forest and Beach
    ‪4 min drive‬
  • Sesse Islands
    ‪6 min drive‬
  • Entebbe Botanical Garden
    ‪11 min drive‬
  • Entebbe (EBB-Entebbe Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 44 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Room service - dining

Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room

Single Room

  • 32 sq m
  • Sleeps 1
  • 1 Double Bed

About the area

Entebbe

Heart of Entebbe.You'll be within 3 miles (5 km) of Kitubulu Forest and Beach and 6 miles (10 km) of Sesse Islands with a stay here. Lake Victoria and Victoria Mall are also within 6 miles (10 km).

What's nearby

  • Kitubulu Forest and Beach - 4 min drive
  • Sesse Islands - 6 min drive
  • Victoria Mall - 10 min drive
  • Entebbe Botanical Garden - 11 min drive
  • Ugandan Wildlife Education Centre - 12 min drive

Getting around

  • Entebbe Intl. Airport (EBB) - 17 min drive

Restaurants

  • ‪Café Javas - ‬10 min drive
  • ‪KFC - ‬10 min drive
  • ‪Gaucho Grill - ‬10 min drive
  • ‪S&S Bar & Restaurant - ‬9 min walk
  • ‪4 Points Bar and Restaurant - ‬13 min drive

About this property

Thames Hotel

3-star hotel with water park access, connected to a shopping center
Thames Hotel offers its guests a water park (surcharge). There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A business center and a meeting room are available. A terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Thames Hotel. A roundtrip airport shuttle is free (available on request). Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Entebbe hotel.

  • 1 floor
  • 75 guestrooms or units
  • Built in 2002
  • Breakfast available (free)
  • Deli
  • Childcare (free)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Thames Hotel offers 75 accommodations with complimentary newspapers and complimentary bottled water. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Entebbe hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free babysitting
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free offsite parking
  • Free roundtrip airport shuttle
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free breakfast available daily
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Playground
  • Water park access (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for UGX 100000 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: UGX 100000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thames Entebbe
Thames Hotel
Thames Hotel Entebbe

Thames Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 0 out of 22 reviews
Rating 8 - Good. 9 out of 22 reviews
Rating 6 - Okay. 7 out of 22 reviews
Rating 4 - Poor. 4 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gal named Brenda was capable excellent cook n hostess very friendly n helpful
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Interesting location in Entebbe
The hotel had engaged a driver to pick us up from the airport and he was there despite the fact that the 'plane was delayed which we appreciated - interesting vehicle but it went. Hotel was not what we expected as it had no ac and the rooms were airless and stuffy and when we got there there was no power. The most helpful person was the driver who took us to the Zoological Park (well worth an visit) and then suggested where we ate supper (really good food and fab view of Lake Victoria) and picked us up afterwards. Overall disappointed in the hotel as it looked nothing like the 'photo on Expedia.

4/10 Poor

Unhappy!

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not Happy!
Management failed to provide staff that I needed transportation from airport. There was no hot water. There was only one cable channel. The electricity was turn off during the day.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Bed was uncomfortable, no hot water as advertised, the hotel was much farther from the airport than other similarly priced hotels, and the other guests in the hotel were loud all night.

2/10 Terrible

Robert Allen, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel was very bad
it was the worst of my life I( want all my money back

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel with friendly staff
This is my go-to hotel to stay in when I am passing through Entebbe. Staff here are very accommodating. They will pick you up at the airport free of charge, and drop you off. Hot water is abundant and the breakfast is great. I highly recommend Thames!

8/10 Good

Patrick, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant quiet hotel
I booked online and then phoned the hotel from Ireland to check I was to be collected from the airport and gave the flight I was coming in on which was late in the evening. I confirmed that I was to be collected and that they had my name. I did not give the arrival time first because if they advertised a collection service the London flight is one they should know and also there could be a delay so they should routinely check before expected arrival. I was not collected and had to take a taxi which substantially increased the cost of my stay and to which they made the most minimal contribution. So although I was well looked after by the staff when I arrived the the owner was never there and was unhelpful. This is the first time that I have been seriously disappointed at my treatment in Uganda which in general is a country I would highly recommend

8/10 Good

Bob, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stopover
Responsive staff, good food. In a major expansion but it didn't affect service. Grew airport shuttle is a real draw. Only thing lacking is A/C.

6/10 Okay

Peter

Liked: Cleanliness, room comfort

6/10 Okay

Traveller, London

Okay for one night stopover
The hotel was quiet and a little out of the way located in local residential area mixture of basic homes and shops. High street busy and plenty of choice of eateries. Area very dark at night and possibly not safe to wander around alone. Hotel claims to have free wi-fi but not working at time of visit and so had to go to local internet cafe and taken there by hotel staff who kindly waited for me and also arranged taxi for early hours departure from Entebe airport. Room comfortable and clean, had to ask for towels, extension lead to plug in air conditioning fan and TV. TV only local channels and no news or english channels available and bad reception. Shower luke warm temperature but good flow and bathroom generally nice, newish and clean. For the one night okay wouldn't wish to stay for longer. Staff friendly and helpful

6/10 Okay

Nina

Liked: Cleanliness

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
ideal for airport
Perfect location around 15 minutes taxi ride from airport so you don't need to spend a lot of money at a chain type hotel

8/10 Good

carole, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel agréable
Très bon accueil malgré l'heure tardive d'arrivée . Le petit déjeuner était excellent et le personnel très avenant. Je retournerais volontiers dans cet hôtel .

8/10 Good

JAVIER GUILLERMO, Bogotá

Liked: Staff & service, property conditions & facilities
Estancia en el Thames Hotel
El hotel es bueno en comparación de otros hoteles de la zona. El desayuno es aceptable. No tienen adaptador de corriente por lo que la carga de teléfonos, cámaras y computadores debe preverse. Hubo demora en la respuesta de la confirmación de la reserva y en la confirmación de recepción de los datos del vuelo de llegada pero no se presentó ningún problema y el Hotel garantizó el traslado del aeropuerto al Hotel aún sin haber verificado la reserva. Volvería al Hotel y lo recomiendo.

6/10 Okay

Verified traveller

bescheiden hotelletje langs aarden weg.
Thames hotel ligt langs een aarden weg die uitkomt op grote geasfalteerde baan Entebbe-Kampala.Taxi gestuurd door hotel.Taxidriver stond op te wachten met bordje met onze voornamen. Eén nacht verbleven. Ontbijt bescheiden.De taxidriver voor de rit naar grens met Congo stond 's morgens stipt op tijd aan hotel.

8/10 Good

Yohan

Liked: Staff & service, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
sale
Insectes dans la chambre. Pas de papier hygiénique. Pas de savon. Aucun accueil. Pas de réception à l'aéroport alors que signale dans la publicité. En conclusion : Nul, à fuir...

8/10 Good

Per Ola Enander

Liked: Cleanliness, staff & service, property conditions & facilities
Under den afrikanska stjärnhimlen...
...satt vi i den underbara värmen och drack en kall öl och tuggade på lite sockerrör, som en av de anställda just kom hem med och gärna bjöd på. Litet och mysigt "familje"-hotell, som kunde erbjuda oss precis vad vi behövde på genomresa mellan flyplatsen och sedan vidare mot Tanzania. Relativt enkel standard, men rent och snyggt och definitivt helt OK. God frukost.

6/10 Okay

ASF, France

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Proche de l'aéroport
Proche de l'aéroport ,personnel sympa,propreté douteuse,environnement sale. Juste pour une nuit!

4/10 Poor

Mattijs, Den Haag

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
average
The location of the hotel is quiet. The rooms are ok (you have a mosquito net around the bed), but basic. The most irritating issue about the hotel is that there is a family living on the compound of the hotel so that when you are sitting for dinner, you are exposed to normal family life (such as children crying meters away from the breakfast table, or persons of the family taking a shower only meters nearby, or the nearby kitchen engaging in cooking and feeding of the children. Hence, the hotel life is not properly separated from the private life of a family living on the same compound. Another disturbing issue occurred when we ordered dinner. Between the placement of the order and the actual serving of the meal some 2 hours elapsed. Also, there was no menue offered. You have to take whatever was bought before by the family running the hotel. Other than the above, the hotel is quiet and the athmosphere is truely African, meaning relaxed. While we were there spending 2 nights, only 2 other guests stayed at the hotel during one night. So it is a pretty remote place.

6/10 Okay

ida, danmark

Liked: Staff & service
Disliked: Cleanliness
Det var et fint hotel til prisen. Der var rent og pænt dog var der ikke gjort rent under sengen og der lå en kæmpe død kakkelak hvilket var temmelig klamt at opdage. Internettet virkede ikke og det gratis wifi var den primære grund til jeg valgte stedet. Desuden virkede tv sinalet heller ikke.