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Orchid Epsom, Sure Hotel Collection by Best Western

2.5 star property
Hotel near Chessington World of Adventures in Epsom

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Orchid Epsom, Sure Hotel Collection by Best Western

Daily to-go breakfast (GBP 7.5 per person)
Exterior
Exterior
Deluxe Room, 1 Double Bed, Non Smoking
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
272 Kingston Road, Ewell, Epsom, England, KT19 0SH
  • Hobbledown
    6 min drive
  • Kingston University
    7 min drive
  • Chessington World of Adventures
    8 min drive
  • London (LHR-Heathrow)
    48 min drive

Room options

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About the area

Epsom

In Epsom .Within 6 miles (10 km) of this Epsom hotel, you'll find Chessington World of Adventures and Thames River. Epsom Downs Racecourse and Richmond Park are also within 6 miles (10 km).

What's nearby

  • Epsom Downs Racecourse - 7 min drive - 6.4 km
  • Chessington World of Adventures - 8 min drive - 5.9 km
  • Hampton Court Palace - 11 min drive - 10.9 km
  • Hampton Court - 14 min drive - 10.3 km
  • Wimbledon Tennis Club - 15 min drive - 11.5 km

Getting around

  • Morden South Station - 10 min drive
  • Stoneleigh Station - 12 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • ‪Bay Leaves - ‬8 min walk
  • ‪The Gamecock - ‬18 min walk
  • ‪The Queen Adelaide - ‬7 min walk
  • ‪Surrey Palace - ‬6 min walk
  • ‪The Station - ‬13 min walk

About this property

Orchid Epsom, Sure Hotel Collection by Best Western

Hotel near Chessington World of Adventures in Epsom
Orchid Epsom, Sure Hotel Collection by Best Western offers its guests a vending machine. WiFi is free in public spaces. Self parking is free.

This Epsom hotel is smoke free.

  • 29 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • No smoking on site
Orchid Epsom, Sure Hotel Collection by Best Western offers 29 accommodations with hair dryers and complimentary toiletries. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily: GBP 7.5 for adults and GBP 7.5 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Bathroom emergency pull cord
  • In-room accessibility
  • Low-height bed
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 7.5 for adults and GBP 7.5 for children
  • Early check-in fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, cash, and mobile payments. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Premier Inn Epsom North Hotel
Premier Inn Epsom North
Premier Inn Epsom North
Orchid Epsom, Sure Hotel Collection by Best Western Hotel
Orchid Epsom, Sure Hotel Collection by Best Western Epsom
Orchid Epsom, Sure Hotel Collection by Best Western Hotel Epsom

Orchid Epsom, Sure Hotel Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 114 reviews" "
Rating 8 - Good. 40 out of 114 reviews" "
Rating 6 - Okay. 22 out of 114 reviews" "
Rating 4 - Poor. 6 out of 114 reviews" "
Rating 2 - Terrible. 6 out of 114 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Orchid stay
Everything was perfect. Clean Soft towels Bath Comfy bed. Breakdast delivered to our room.
Stayed 1 night in Aug 2024

8/10 Good

Jenson

Stayed 4 nights in Aug 2024

8/10 Good

Daniel

Stayed 1 night in Aug 2024

8/10 Good

David

Business traveller
Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient place for me to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

S

Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a few days here for a trip to sandown races and Hampton court palace was very convenient for a lot of attractions around that area , the room was a gd size and was clean and tidy
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Stephen c

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Good for one night. Just a noisy fan in a hot room though as there was no a/c. Friendly people but breakfast in a paper bag to your room was not great.
Stayed 1 night in Aug 2024

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10.00 am checkout. Tooo early
10.00 am checkout is rediculous. Breakfast in a bag very odd
Stayed 1 night in Jul 2024

6/10 Okay

Darryl

Disliked: Property conditions & facilities
Convenient
A convenient place to stay for a couple of nights. After visiting Wimbledon for the tennis and pre holiday flight from Gatwick. Spacious car park and the room was comfortable. The hotel and its surroundings are in need of some TLC but given the value and short duration of our stay I wouldn’t expect the Ritz.
Stayed 2 nights in Jul 2024

10/10 Excellent

Youssef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service
Not too bad.
Not too bad stay but bed wasn't the comfiest. It's an ex premier Inn with signage changed. Showing signs of age and could do with a refresh. Ideally located next door to a pub so food and drinks available.
Stayed 1 night in Jul 2024

4/10 Poor

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Not great
Near a pub and was handy for Wimbledon. photos absolutely catfish this hotel! had to ask for the cleaner to come in as the plug holes were full of hair however this couldn’t be done until the morning so had to shower with it there! DISGUSTING
Stayed 2 nights in Jul 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Fraudulent Double Paument for Room
The hotel is palatable for a 1 night stay only, there was carnage ot check in, a coach load of Japanese tourists staying amd all queuing out of the door to check in. The very least of my problem's! Be very carefull and check your bank statement, as I was double charged for the room and have spent the last 7 days proving and trying to get a refund from the hotel. Absolutely dire customer service dealing with their back office to prove and get my refund. AVOIUD AT ALL COSTS and save a lot of pain getting a refund that should have been made within an hour of notification.
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good value for money, very clean and tidy. Staff were very friendly and helpful . Bathroom was very clean but in need of a refit as the floor was quite uneven and the bath had some knocks. There were not enough sockets available for charging devices and no usb sockets. Handy breakfast option. Very close to a pub/restaurant. Plenty of free parking available.
Stayed 2 nights in Jul 2024

10/10 Excellent

NICOLA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay for wimbledon theatre
the stay was for 1 night so somewhere just to sleep and handy for the places we were visiting, it was clean and the lady on the reception was really nice and helpful
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round excellent customer service, great shower and free parking Would definitely stay again
Stayed 1 night in Jun 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stop here again
Stayed 2 nights in Jun 2024