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The Erzurum Hotel

3.5-star ski hotel with 2 restaurants

Choose dates to view prices

Photo gallery for The Erzurum Hotel

A multi-story hotel with a modern design, featuring a row of uniformly lit windows and a flat roof.
Property video
A dimly lit restaurant with tables and chairs arranged for dining.
A modern lounge area with upholstered armchairs and a round table.
A modern hotel room with a large bed, a desk, two chairs, and a large abstract wall art piece.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Ibrahim Polat Cd. 53, Erzurum, Erzurum, 25080
  • Place, Forum Erzurum
    ‪14 min walk‬
  • Place, Ataturk University
    ‪3 min drive‬
  • Place, Erzurum Museum
    ‪3 min drive‬
  • Airport, Erzurum (ERZ)
    ‪19 min drive‬

Room options

View all photos for Comfort Double Room

A modern hotel room with a large bed, a desk, a chair, a TV, and a wall with a textured design.

Comfort Double Room

9.6 out of 10
Exceptional
(16 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a seating area with chairs, a large wall-mounted aquarium, and a window with curtains.

Superior Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed and 1 King Bed
  • Free WiFi

View all photos for Superior Triple Room

A hotel room with two beds, a desk, chairs, a TV, and a large wall mural.

Superior Triple Room

9.0 out of 10
Wonderful
(12 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

A hotel room with two beds, a desk, a chair, a television, and a wall with a textured design.

Superior Double or Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 King Bed
  • Free WiFi

DOUBLE COMFORT

  • Sleeps 4
  • Free WiFi

View all photos for Superior Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Comfort Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the area

Erzurum

Near the slopes.Your stay at this Palandöken hotel places you within 2 miles (3 km) of Forum Erzurum and Erzurum Museum. Üç Kümbetler and Çifte Minareli Medrese are also within 3 miles (5 km).

What's nearby

  • Forum Erzurum - 14 min walk - 1.3 km
  • Palandöken Mountain - 3 min drive - 2.9 km
  • Ataturk House Museum - 3 min drive - 2.5 km
  • Ataturk University - 3 min drive - 2.5 km
  • Erzurum Museum - 3 min drive - 2.9 km

Getting around

  • Palandoken Station - 18 min drive
  • Erzurum (ERZ) - 22 min drive

Restaurants

  • ‪Nurbaba Elit - ‬7 min walk
  • ‪Şeftali Cafe - ‬18 min walk
  • Köşem Dürüm Evi
  • ‪Lapidis - ‬12 min walk
  • ‪Tarbasar Cafe - ‬19 min walk

About this property

The Erzurum Hotel

3.5-star ski hotel with 2 restaurants
For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Valet parking is free.

Smoking is allowed in designated areas at this 3.5-star Erzurum hotel.

  • 72 guestrooms or units
  • 2 dining venues
  • 1507 sq ft of conference space
  • 140 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Ski lift tickets
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
The Erzurum Hotel offers 72 accommodations with minibars and safes. Select Comfort beds feature premium bedding. 42-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Erzurum hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Baby bath
  • High chair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Free ski shuttle
  • Free extended parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Ski lift privileges
  • Ski passes
  • Snow sports gear
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Low-height bed
  • Low-height desk
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 19420

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at The Erzurum Hotel.

Property is also known as

The Erzurum Hotel Hotel
The Erzurum Hotel Erzurum
The Erzurum Hotel Hotel Erzurum

Frequently asked questions

How close is The Erzurum Hotel to the airport?

The Erzurum Hotel is 9.9 mi (22-min drive) away from the Erzurum (ERZ) airport, the closest popular airport to the property.

How much does it cost to stay at The Erzurum Hotel?

As of Aug 8, 2026, prices found for a 1-night stay for 2 adults at The Erzurum Hotel on Aug 13, 2026 start from CA $104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Erzurum Hotel have an airport shuttle?

Airport shuttle services are not available at The Erzurum Hotel.

Does The Erzurum Hotel offer free breakfast?

The Erzurum Hotel does not offer free breakfast.

Is there a casino at The Erzurum Hotel?

No, there is no casino at this hotel.

What time is check-in at The Erzurum Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at The Erzurum Hotel?

This hotel offers free valet parking and extended parking.

Does The Erzurum Hotel have a pool?

The Erzurum Hotel does not have a pool.

Does The Erzurum Hotel have a restaurant?

The Erzurum Hotel is home to the erzurum restoran, which features light fare.

Does The Erzurum Hotel have a spa?

There are no spa services available at this hotel.

How close is The Erzurum Hotel to downtown Erzurum?

The Erzurum Hotel is 1.6 mi away from Erzurum.

The Erzurum Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 149 out of 217 reviews
Rating 8 - Good. 50 out of 217 reviews
Rating 6 - Okay. 11 out of 217 reviews
Rating 4 - Poor. 2 out of 217 reviews
Rating 2 - Terrible. 5 out of 217 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Ru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel is awesome
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Basar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Ali Reza Namadmalian

Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms were too cold when the surrounding was snowy Staff dont know English thus the communication was hard
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Erzurum

Very warm rooms
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a great experience. Amazing breakfast and authentic Turkish hospitality. I would definitely love to come back and stay and recommend to others visiting Turkey. The hospitality of the staff especially Zeynep Sultan, Efendi Mitat and Efendi Firat was amazing.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

FARIBORZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and excellent location. Service is fantastic and Ms Zeinap and Mr Firat were very helpful. Extremely happy with our choice
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Atefeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying at this hotel and everything was as described on the hotels.com Very clean, spacious and nicely decorated room. Breakfast was superb and spoiled by the choices. Staffs were very polite and helpful. Definitely will be back again.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Farzad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleased to stay at the Erzurum Hotel. It was an astonishing experience. I liked the quietness of the surroundings, cleanness and the friendliness of the staff. Looking forward to give a second visit.
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our this is our third stay here. We love the value and cleanliness of this property. Great breakfast buffet. Staff is friendly and make you feel at home. The rooms are spacious and well decorated. They need to put safes in the rooms.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay in Erzurum

Hotel is new and rooms are big and comfortable. Beds are also very comfortable and large. Staff is kind and speak english (it doesn't happen often in Turkey out of turistic places). Breakfast offers a full range of food and drinks of good quality. It is located out of the city center, so it is more quiet and no problems for the parking
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Erdem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is quite nice. Bathrooms could be improved! Other than that everything else was nice.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Zeshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place and quit. Great breakfast

Bed was fine. Clean room. Big room. Big bathroom. Great and quiet area. Free parking in front of hotel. 5 min away from the city by car.
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Hakan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was very dirty, staff and owner was rude and very unprofessional, never stay there again
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

erkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, large rooms, delicious buffet, helpful and well trained staff. Hotel is so nicely decorated like design hotel. Hotel is very convenient for winter sports. It is only 2 minutes away of Palandoken Ski center. Free shuttle to lift station. I never wait more than 3-5 minutes for shuttle. I stayed 8 nights. I strongly recommend. I will come next year again.
Stayed 8 nights in Jan 2023
Verified review

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it here so much that we stayed an extra night. The checkin was fast and efficient, the rooms were spacious and clean, the bed was large and comfortable, the breakfast was very complete and delicious with local flavors like the Erzurum green cheese. The decor was cosy and modern at the same time. The location is only a 2 minute drive from the ski center. The views are also spectacular (specially at night). My two gripes were that they did not have an in-room safe and the internet password was your passport number (birthdate or another number would be easier to remember). I want to single out the kitchen staff who was so kind and shared their recipe for Suzme and fermented cabbage with me❤️
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Kamil

Liked: Cleanliness, staff & service, property conditions & facilities
This is a new build. There are no obsolete items. The building architecture is nice, but it is not made of luxury materials. I was very satisfied with the cleaning. The staff of the hotel was positive, I was satisfied with the food. There was a minibar in our room but it was empty. There was no safe box in the room. Overall I was satisfied.
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of two elevators is not working and you must waiting 20 min.((
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Hossein

Disliked: Staff & service, property conditions & facilities, room comfort

Dont recommend

I booked my room online few hours in advanced and paid with my visa card and got the confirmation . When I arrived there , the so called manager made me wait and argued with me for almost 2 hours , saying we dont have the room that I booked , he made us waiting with my 1 year old son , we were very tired and i was about calling the police. Very weak management , do not recommend at all.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Ali Ihsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel befindet sich an einer exzellenten Lage. Wir waren zwischen dem 8.-10. Mai in dem Hotel. Die Aussicht aus dem Fenster auf die schneebedeckten Bergkuppen sind hinreißend. Die Mitarbeiter des Hotels sind alle samt sehr zuvorkommend. Kann ich ohne Bedenken weiterempfehlen.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Gürkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Çok güzel çok temiz manzarası güzel çalışanlar güler yüzlü yardımsever kişilerdi.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Yigit

Liked: Cleanliness, staff & service, property conditions & facilities
Tüm hizmetler çok güzel ve keyifliydi.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

yasin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiyat performans oteli kahvaltısı çok iyi
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Semih

Liked: Cleanliness, staff & service, property conditions & facilities
Personeli, temizliği, konumu, kahvaltısı, her şeyiyle dört dörtlük bir otel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

HasanSafa

Liked: Cleanliness, staff & service, property conditions & facilities
Harikaydı
Stayed 2 nights in Feb 2026