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Hotel Panorama & Spa

4.0 star property
4-star family-friendly hotel near Caldea Spa, connected to a shopping center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Panorama & Spa

Sauna, spa tub, deep-tissue massages, Swedish massages, massages
Reception
Point of interest
Point of interest
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Gym
  • Room service

Explore the area

Map
Carretera de l'Obac, 64, Escaldes-Engordany, AD700
  • Illa Carlemany Shopping Center
    9 min walk
  • Caldea Spa
    10 min walk
  • Andorra Massage
    13 min walk
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    3 min drive

Room options

View all photos for Quadruple Room

Minibar, in-room safe, desk, laptop workspace

Quadruple Room

  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 55 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room (2+2)

Minibar, in-room safe, desk, laptop workspace

Quadruple Room (2+2)

  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • 36 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Beds

View all photos for Superior Quadruple Room (2+2)

Minibar, in-room safe, desk, laptop workspace

Superior Quadruple Room (2+2)

  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room, City View (Spa access)

Minibar, in-room safe, desk, laptop workspace

Superior Room, City View (Spa access)

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Quadruple Room

Minibar, in-room safe, desk, laptop workspace

Superior Quadruple Room

  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Triple Room

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room

  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Double or 2 Single Beds

View from room

Standard Room, 1 Double or 2 Single Beds

  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room (2+1)

Minibar, in-room safe, desk, laptop workspace

Triple Room (2+1)

  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room (2+1)

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room (2+1)

  • City view
  • Sleeps 3
  • 3 Twin Beds

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Room

Hotel SPA Termes Carlemany

Pool
Spa
Free WiFi
Restaurant
4.2 out of 5, Very good, (163)
The price is CA $114
per night
CA $126 total
includes taxes & fees
19 Jan - 20 Jan
Hotel SPA Termes Carlemany

About the area

Les Escaldes

City center stay.You'll be within half a mile (1 km) of Caldea Spa and 2 miles (3 km) of Madriu-Perafita-Claror Valley with a stay here. Sant Miquel d'Engolasters is within 6 miles (10 km) and Valles del Comapedrosa Nature Park is within 9 miles (15 km).

What's nearby

  • Caldea Spa - 10 min walk
  • Andorra Massage - 13 min walk
  • Pyrenees Andorra Shopping Centre - 20 min walk
  • Casa de la Vall - 3 min drive
  • Pal-Arinsal Ski Resort - 17 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • Barcelona El Prat Airport (BCN) - 166 min drive

Restaurants

  • ‪La Tagliatella Escaldes - Engordany. Andorra - ‬7 min walk
  • ‪Excalibur - ‬4 min walk
  • ‪Marisqueria Don Denis - ‬8 min walk
  • ‪VIENA - ‬8 min walk
  • ‪Bar Restaurante Els Jardins - ‬7 min walk

About this property

Hotel Panorama & Spa

4-star family-friendly hotel near Caldea Spa, connected to a shopping center
Hotel Panorama & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 3444 square feet (320 square meters) and includes conference space. A children's pool, a spa tub, and a sauna are also featured at the family-friendly Hotel Panorama & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Panorama & Spa was completed in November 2020.

This 4-star Escaldes-Engordany hotel is smoke free.

  • 1 building
  • 177 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Meeting rooms
  • 3444 sq ft of conference space
  • 320 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Panorama & Spa offers 177 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Languages

Catalan, English, French, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 16 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 10 for adults and EUR 5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Bicycle tour information
  • Bike cleaning
  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Electric bike charging stations
  • Fitness center
  • Foosball table
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 18 to November 19:
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for EUR 3.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Covered self parking fee: EUR 16 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 3.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 16 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Panorama Escaldes-Engordany
Panorama Escaldes-Engordany
Hotel Panorama & Spa Hotel
Hotel Panorama & Spa Escaldes-Engordany
Hotel Panorama & Spa Hotel Escaldes-Engordany

Hotel Panorama & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 151 out of 498 reviews" "
Rating 8 - Good. 207 out of 498 reviews" "
Rating 6 - Okay. 94 out of 498 reviews" "
Rating 4 - Poor. 33 out of 498 reviews" "
Rating 2 - Terrible. 13 out of 498 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

AC

Liked: Staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Einar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful, clean and the staff was very helpful. I travel with my dad in a wheel chair and although I tried to get a room with accessibility and Expedia did not help me, the staff of the hotel was able to help me with a room with our needs. It was great.
Stayed 2 nights in Aug 2023

2/10 Terrible

Albi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy and dodgy hotel. Don't be fooled by photos and reception area. Rooms are very dirty and old. FAMILY & COUPLE don't book this, we booked double bed and got 2 single bed. Receptionist and manager too rude when we ask for change. Once you paid your money gone, they never gonna help. This is not 4 STAR hotel, just fooling people with photos. Highly recommend stay safe elsewhere than wasting your money here.
Stayed 1 night in Sep 2023

10/10 Excellent

Kesorn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value money
Stayed 2 nights in Aug 2023

6/10 Okay

Eseohe

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was in pretty bad shape (peeling floors, old peeling bath tub). It obviously hadn’t been renovated in a long while. Under the bed was full of dust bunnies

10/10 Excellent

Humberto

Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Kevin

Stayed 1 night in Apr 2023

8/10 Good

Julian

Travelled with family and small children
Liked: Staff & service
This is not a 4* hotel, rooms are very old (like the 80’s). If you want to stay close to city center is a good option considering the location, but if you want to stay close to the sky resorts this is not the best option (you will have to drive 10-15’ to get there).

10/10 Excellent

Jesús María

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel fantástico y con personal muy amable. Merece la pena yo he ido con la familia y volveremos.

8/10 Good

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and service
We were greeted with big smiles, and super fast professional service. We asked, and got lots of good advice. Breakfast , very good choices ; wished for maybe turkey sausage ( many pork varieties)
Stayed 1 night in Sep 2022

8/10 Good

Lindsey

Liked: Staff & service, room comfort
Amazing Views and Amenities
Amazing views!! Lovely rooftop terrace with amazing views, lounge chairs, and a pool, hot tub, sauna, and workout area! Nice big breakfast! Only thing that could be better is the cleaning of the room (The bathroom wasn’t cleaned very well when I arrived), and some of the furniture could be updated. Other than that, it was wonderful!!!
Stayed 2 nights in Sep 2022

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did not like that except the front desk, the restaurant staff did not speak any English. Everything else was great!
Stayed 1 night in Aug 2022

8/10 Good

Francesc

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop-over!
Would return as all aspects of cleanliness were adhered to! Had half board which was really good value and good service! Great views over the city from restaurant!
Stayed 1 night in Aug 2022

10/10 Excellent

Andreea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Damian

Stayed 7 nights in Feb 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Mislav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Panorama View for sure: but what a car park!
Location ofders glorious views over the city: the car park is HORRENDOUS however & staff became easily frustrated! They did manage the novel social distancing at breakfast very well however!
Stayed 2 nights in Jul 2020

8/10 Good

anthony

Liked: Cleanliness, staff & service, room comfort
un hotel viejo pero bien
Hace 30-40 años, seguro que era uno de los mejores hoteles en Andorra. Aun esta bien, pero es un hotel viejo. Lo mejor: piscina y sauna. Lo peor: desayuno, zumo artificial y cafe de maquina industrial. Servicio bien. Facil de ir andando a todo el pueblo.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of city and mountains. Good sized rooms. Large dining room for breakfast and dinner buffets. Nice selection of items served at buffet meals. Great indoor pool. Close to shopping. Drop-off point at front of hotel is rather small, with room for only about 4 vehicles. If full, can be problematic since just off busy road. Actual parking for hotel in different area, but valet parks for you when check-in and brings when leaving.
Stayed 1 night in Sep 2019

8/10 Good

Yossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The service was excellent
Stayed 2 nights in Aug 2019