Hospitality Esperance, SureStay Collection by Best Western

3.5 star property
3.5-star beach hotel with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hospitality Esperance, SureStay Collection by Best Western

View from property
BBQ/picnic area
Standard Room
Seasonal outdoor pool
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pool

Explore the area

Map
44-46 The Esplanade, Esperance, WA, 6450
  • Esperance Municipal Museum
    2 min walk
  • Esperance Beach
    2 min walk
  • Museum Village
    6 min walk
  • Esperance, WA (EPR)
    17 min drive

Room options

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 24 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Similar properties

About the area

Esperance

Close to the beach.You'll be steps from Esperance Municipal Museum and a 5-minute walk from Esperance Beach. Museum Village and Esperance Visitor Centre are also within half a mile (1 km).

What's nearby

  • Esperance Municipal Museum - 2 min walk - 0.2 km
  • Esperance Beach - 2 min walk - 0.3 km
  • Esperance Visitor Centre - 8 min walk - 0.7 km
  • Adventureland Park - 8 min walk - 0.7 km
  • Pink Lake - 7 min drive - 6.0 km

Getting around

  • Esperance, WA (EPR) - 17 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Brumby's - ‬7 min walk
  • ‪Red Rooster - ‬5 min walk
  • ‪Subway - ‬5 min walk
  • ‪Dôme Café - ‬3 min walk

About this property

Hospitality Esperance, SureStay Collection by Best Western

3.5-star beach hotel with free breakfast
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A seasonal outdoor pool, barbecue grills, and laundry facilities are also featured at Hospitality Esperance, SureStay Collection by Best Western. Free self parking is available.

This 3.5-star Esperance hotel is smoke free.

  • 1 floor
  • 50 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hospitality Esperance, SureStay Collection by Best Western offers 50 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Plasma televisions come with cable channels. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Pool gate
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • Cable channels
  • Plasma TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.80 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to October 31:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.80 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property Registration Number 71009050560

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 7:30 AM to 6:30 PM.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Esperance
Best Western Hospitality Esperance
Best Western Hospitality Inn Esperance
Esperance Best Western
Hospitality Inn Esperance
SureStay Collection Best Western Hospitality Esperance Motel
SureStay Collection Best Western Hospitality Esperance
Motel SureStay Collection by Best Western Hospitality Esperance
SureStay Collection Best Western Hospitality Motel
SureStay Collection Best Western Hospitality
Best Western Hospitality Inn Esperance
Best Hospitality Esperance
SureStay Collection by Best Western Hospitality Esperance
Hospitality Esperance SureStay Collection by Best Western
Hospitality Esperance, SureStay Collection by Best Western Hotel

Hospitality Esperance, SureStay Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 298 out of 795 reviews" "
Rating 8 - Good. 362 out of 795 reviews" "
Rating 6 - Okay. 97 out of 795 reviews" "
Rating 4 - Poor. 27 out of 795 reviews" "
Rating 2 - Terrible. 11 out of 795 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice stay, some bathrooms need renovating
Lovely welcoming staff, and comfortable bed. Have stayed a few times in various rooms in the past. Unfortunately some of the bathrooms need a bit of TLC, and some are renovated and newer. Not very sound proof rooms, as could hear neighbours TV though the wall very loudly into the evening. Clean little swimming pool for the family, Unfortunately closed at time of visit (too cold to swim anyway). Great central location.
Stayed 1 night in Aug 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tall Simon was nice, but not very happy. Everyone else was was very happy and informative. Cleaning staff were very friendly and always happy.
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, comfortable, convenient and friendly professional staff!
Stayed 1 night in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & professional hotel staff. Hotels did what it promised. Breakfast needs a major upgrade
Stayed 3 nights in Aug 2024

10/10 Excellent

Sante

Liked: Cleanliness, staff & service
Value for money
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodated for late check in without 24 hour notice. So good! Made the trip that much more rewarding and pleasurable. And i cant forget to mention the great coffee store around the corner as well as the bakery nearby...with coffee in hand and a quiche, the sunrise on the foreshore 👌👌👌
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
convenient
Stayed 1 night in Jul 2024

6/10 Okay

Alison

Travelled with partner
Liked: Cleanliness, staff & service
Smokers next door smoking outside the room with the wind blowing the smoke into our room under the door when closed and through the door when opened. Some designated non smoking areas would be good. Our room was next to the laundry which was a problem if having an afternoon rest.
Stayed 1 night in Jun 2024

8/10 Good

Bruce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, staff & service
a
Stayed 1 night in Jun 2024

8/10 Good

Rafe

Travelled with partner
Liked: Staff & service, amenities
Could maybe use a reno, couch had a few dark stains which was a bit questionable but all in all cheap, quiet, convenient and walkable distance to shops, bars and restaurant's.
Stayed 3 nights in May 2024

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and found the property clean and convenient
Stayed 1 night in May 2024

10/10 Excellent

Vaishali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location near shopping and walkways, has a great view of ocean from hotel
Stayed 3 nights in May 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great but just disappointed the pool was closed as it was hot.
Stayed 2 nights in May 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the water. Facilities were offered including complimentary breakfast and laundry. The food in the restaurant for both breakfast and dinner was very good. Would stay again

8/10 Good

Michelle

Stayed 1 night in May 2024

10/10 Excellent

William

Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Good stay.
Stayed 2 nights in Apr 2024

2/10 Terrible

Wendy

Stayed 1 night in Apr 2024

2/10 Terrible

Patrick

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room, we were quite happy there for the 3 nights.
Stayed 3 nights in Mar 2024

10/10 Excellent

Emy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What we needed
Even if hotel is not "fashion" it was all we asked for; clean, comfy. Would stay again
Stayed 3 nights in Mar 2024

8/10 Good

BILL

Travelled with family
Room was very clean, staff were very friendly. Location was great. Only downfall was bathroom looking very tired, could do with an upgrade but in saying that it was very clean.
Stayed 1 night in Mar 2024

8/10 Good

Bert

Breakfast!
Stayed 1 night in Feb 2024

8/10 Good

Jane, Atlantic Beach

Travelled with partner
Liked: Cleanliness, staff & service
Our room was on the second floor, with a large window facing the sea. It was designated non-smoking and had no odor inside, but about every 15 feet there was a butt receptacle mounted to the wall. Those were smelly and people were smoking right outside the room doors.
Stayed 2 nights in Feb 2024