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Hospitality Esperance, SureStay Collection by Best Western

3.5 star property
3.5-star beach hotel with free breakfast

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Photo gallery for Hospitality Esperance, SureStay Collection by Best Western

View from property
Family Room
Free daily continental breakfast
Seasonal outdoor pool
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • Housekeeping
  • Pool
  • Air conditioning

Explore the area

Map
44-46 The Esplanade, Esperance, WA, 6450
  • Esperance Beach
    ‪2 min walk‬
  • Esperance Visitor Centre
    ‪8 min walk‬
  • Adventureland Park
    ‪8 min walk‬
  • Esperance, WA (EPR)
    ‪17 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 24 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

About the area

Esperance

Close to the beach.You'll be steps from Esperance Municipal Museum and a 5-minute walk from Esperance Beach. Museum Village and Esperance Visitor Centre are also within half a mile (1 km).

What's nearby

  • Esperance Beach - 2 min walk - 0.3 km
  • Esperance Visitor Centre - 8 min walk - 0.7 km
  • Adventureland Park - 8 min walk - 0.7 km
  • Pink Lake - 7 min drive - 6.0 km
  • Twilight Beach - 8 min drive - 7.1 km

Getting around

  • Esperance, WA (EPR) - 17 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Brumby's - ‬7 min walk
  • ‪Red Rooster - ‬5 min walk
  • ‪Subway - ‬5 min walk
  • ‪Dôme Café - ‬3 min walk

About this property

Hospitality Esperance, SureStay Collection by Best Western

3.5-star beach hotel with free breakfast
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A seasonal outdoor pool, barbecue grills, and laundry facilities are also featured at Hospitality Esperance, SureStay Collection by Best Western. Free self parking is available.

This 3.5-star Esperance hotel is smoke free.

  • 1 floor
  • 50 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hospitality Esperance, SureStay Collection by Best Western offers 50 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Plasma televisions come with cable channels. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.80 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to October 31:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.80 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property Registration Number 71009050560

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 7:30 AM to 6:30 PM.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Esperance
Best Western Hospitality Esperance
Best Western Hospitality Inn Esperance
Esperance Best Western
Hospitality Inn Esperance
SureStay Collection Best Western Hospitality Esperance Motel
SureStay Collection Best Western Hospitality Esperance
Motel SureStay Collection by Best Western Hospitality Esperance
SureStay Collection Best Western Hospitality Motel
SureStay Collection Best Western Hospitality
Best Western Hospitality Inn Esperance
Best Hospitality Esperance
SureStay Collection by Best Western Hospitality Esperance
Hospitality Esperance SureStay Collection by Best Western
Hospitality Esperance, SureStay Collection by Best Western Hotel

Hospitality Esperance, SureStay Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 312 out of 826 reviews
Rating 8 - Good. 372 out of 826 reviews
Rating 6 - Okay. 103 out of 826 reviews
Rating 4 - Poor. 28 out of 826 reviews
Rating 2 - Terrible. 11 out of 826 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kazi Md.

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"There was no oven in the room. The door locks automatically when closed, so if you accidentally leave the key inside, you will need to contact the admin staff for assistance. I understand this is how usually hotels are designed but in that case they usually provide more than one key
Stayed 1 night in Dec 2024

6/10 Okay

G

Liked: Cleanliness, room comfort
Disliked: Staff & service
It's not the best
We traveled all over this area .found this the least helpful of staff in the 6 places we went to.the room was ok but quite noisy.there was a free breakfast.ok for toast and coffee. The area is ok and there's a friendly pub near by and a very good restaurant in the hotel up the road
Stayed 1 night in Dec 2024

10/10 Excellent

Mr John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Easy check in. Spacious room and comfy bed.
Stayed 3 nights in Dec 2024

6/10 Okay

Sherri

Liked: Cleanliness, staff & service
Location was good, and very convenient. It is a bit dated, but clean and stsff was very helpful and friendly. We only had one issue, no hot water for showers. They did give us free breakfasts to compensate.
Stayed 1 night in Dec 2024

8/10 Good

Lakmana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good note to bad
Stayed 2 nights in Dec 2024

8/10 Good

Katy

Travelled with partner
Liked: Cleanliness, staff & service
Good location and friendly staff who were polite and helpful. Good aircon and the room was comfortable and clean. Thanks for a great stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Stayed 2 nights in Nov 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

ALFRED JOHN

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very pleasant comfortable large room. Inside very neat, clean and tidy. Outside could do with some work and maybe a paint colour change. Continental breakfast included was quite adequate but could have done with a little more variety
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
great view
Stayed 1 night in Oct 2024

10/10 Excellent

Philip, Broomehill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for those on a budget. Excellent service and nice clean rooms and very comfy beds!
Stayed 1 night in Oct 2024

6/10 Okay

Catherine

Business traveller, Travelled with partner
Liked: Cleanliness
Quite an old motel - we hung out the ‘make up room’ sign but came back late afternoon and wasn’t touched - phoned reception and was told the housekeeping takes the sign as do not make up only cleans ones without the sign !
Stayed 2 nights in Oct 2024

10/10 Excellent

Angus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 1 night in Oct 2024

6/10 Okay

Susan

Travelled with group
Liked: Cleanliness
Room was not serviced as advised.
Stayed 2 nights in Oct 2024

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and the service was excellent. Our room was clean and all we needed was there.
Stayed 3 nights in Oct 2024

10/10 Excellent

Claire

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Quiet, clean and a great Indian restaurant on site.
Stayed 1 night in Sep 2024

10/10 Excellent

Barton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value room, excellent location
Excellent friendly service. Older motel but has been renovated and in good condition. Comfortable bed. Excellent location
Stayed 1 night in Sep 2024

8/10 Good

David Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable pleasant & clean room. Evening dining a good experience. Waterfront location and proximity to town attractive. DR
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Owners we very friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place to stay in Esperance
Stayed 4 nights in Sep 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the little duck swimming on the pool, just outside our window.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice stay, some bathrooms need renovating
Lovely welcoming staff, and comfortable bed. Have stayed a few times in various rooms in the past. Unfortunately some of the bathrooms need a bit of TLC, and some are renovated and newer. Not very sound proof rooms, as could hear neighbours TV though the wall very loudly into the evening. Clean little swimming pool for the family, Unfortunately closed at time of visit (too cold to swim anyway). Great central location.
Stayed 1 night in Aug 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tall Simon was nice, but not very happy. Everyone else was was very happy and informative. Cleaning staff were very friendly and always happy.
Stayed 3 nights in Aug 2024