This hotel was an utter disappointment, far from its 4-star claims. The room was filthy—stained walls, mold in the bathroom, and bedding that looked cheap and worn. Beds were uncomfortable, just two singles pushed together. Housekeeping was non-existent, and service was awful, with rude staff dismissing basic requests. The "smart TV" doesn’t work, WiFi was barely functional, and the bathroom was unsafe and poorly lit. The only positive was a clean pool, but that hardly compensates. False advertising, poor maintenance, and terrible service make this place a complete rip-off. Avoid at all costs.