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Tru By Hilton Eugene, OR

2.5 star property
Hotel near University of Oregon in Eugene

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Eugene, OR

Reception
Exterior
Lobby sitting area
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Fitness facility

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
3111 Franklin Blvd, Eugene, OR, 97403
  • Matthew Knight Arena
    2 min drive
  • Hayward Field
    3 min drive
  • University of Oregon
    3 min drive
  • Eugene, OR (EUG)
    19 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Bathroom

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom shower

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Hayward Inn

Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (2655)
The price is CA $181
per night
CA $205 total
includes taxes & fees
7 Dec - 8 Dec
Hayward Inn

About the area

Eugene

In Eugene .Within a 15-minute walk of the hotel, you'll find Willamette River and Alton Baker Park. Matthew Knight Arena and University of Oregon are also within 2 miles (3 km).

What's nearby

  • Matthew Knight Arena - 2 min drive - 2.0 km
  • Hayward Field - 3 min drive - 2.5 km
  • University of Oregon - 3 min drive - 2.3 km
  • Hult Center for Performing Arts - 5 min drive - 4.6 km
  • Autzen Stadium - 6 min drive - 6.0 km

Getting around

  • Eugene Station - 8 min drive
  • Mahlon Sweet Field Airport (EUG) - 19 min drive

Restaurants

  • ‪El Taco Express - ‬6 min drive
  • ‪Snack Shack - ‬3 min drive
  • ‪Agate Alley Bistro - ‬4 min drive
  • ‪Roaring Rapids Pizza Co. - ‬16 min walk
  • ‪Denny's - ‬3 min drive

About this property

Tru By Hilton Eugene, OR

Hotel near University of Oregon in Eugene
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business center. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Tru By Hilton Eugene, OR. Free self parking is available.

This Eugene hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 5 levels
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Tru By Hilton Eugene, OR offers 86 accommodations with complimentary newspapers and designer toiletries. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Eugene hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Filipino, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Hilton CleanStay
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Hilton CleanStay.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Eugene, OR Hotel
Tru By Hilton Eugene, OR Eugene
Tru By Hilton Eugene, OR Hotel Eugene

Tru By Hilton Eugene, OR Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 311 out of 461 reviews" "
Rating 8 - Good. 96 out of 461 reviews" "
Rating 6 - Okay. 27 out of 461 reviews" "
Rating 4 - Poor. 11 out of 461 reviews" "
Rating 2 - Terrible. 16 out of 461 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern property with nice lounging areas in the lobby. The beds and linens were very comfortable. The property is very well maintained but there are some homeless people living across the street.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like Tru!
Our room was very clean. Great view of the river. Fairly new construction.
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Stayed 3 nights in Jul 2024

8/10 Good

Tonia

Liked: Cleanliness, staff & service
The staff was nice the room was good. Just way over priced for area and size of room. Rooms reminded me of a NYC room the inly thing that fits is the bed.....
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Stayed 2 nights in Jul 2024

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and amazing staff
Check in was timely and easy. The staff was super personable from check in to the check out to the maid staff. Room was comfortable, clean and in amazing condition. Only bummer was no pool for the kids but they made that up by having lots of family activities in the lobby, pool table board games etc. will stay again 100% our go to for the Eugene and Springfield area.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It’s close to everything
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fourth of July in Eugene
Check in was quick and easy. The room was nicely decorated and comfortable. No major issues or concerns. Only complaint was that there were not many restaurants open nearby for dinner, but it was the 4th of July so I’m guessing they closed early for the holiday.
Stayed 1 night in Jul 2024

6/10 Okay

Shelby

Stayed 1 night in Jul 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

SHIH-CHIEH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024

8/10 Good

Sheri, SLC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was okay! The mattress was very nice but bring your own pillows because they are not comfortable and very flat. The hotel was very busy and was pretty loud. We could hear the people above stomping around after midnight and even in the morning. The breakfast in the morning was pretty average and we had to fight a crowd to get food.
Stayed 1 night in Jul 2024

2/10 Terrible

Mengran

Stayed 1 night in Jul 2024

6/10 Okay

IHuey, Mission Viejo

Disliked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Lauren

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Unclean Bathrooms
We have enjoyed staying at Tru across the USA; however, this location was far from clean. We booked two rooms and asked for them to be connected rooms, they were not. One bathroom appeared to have shavings in it all over the floor. The other bathroom had hair and other items in the shower. The bathrooms were far from clean. I am disappointed by the cleanliness and customer service.
Stayed 1 night in Jul 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Loved the breakfast and pool table.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rhonda

Stayed 1 night in Jun 2024

6/10 Okay

robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Nicole

Stayed 1 night in May 2024

10/10 Excellent

David, Pine

Liked: Cleanliness, staff & service, property conditions & facilities
Great view of the river from the room. Great pizza nearby
Stayed 1 night in May 2024

10/10 Excellent

Ramon, Miami

Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Never Again Tru Eugene Hilton
Awful! These people don’t know how to properly bill my hotel stay. They charged my DEBIT card 3 times for a one room hotel stay for 3 days. Good luck trying to get your money back. They kept telling me they didn’t do that. My bank is saying otherwise. I’m so pissed. Will never stay there again.
Stayed 3 nights in May 2024