4/10 Poor
Karen A.
26 Oct 2024
Disliked: Cleanliness
Locks need replacing. Get a new cleaning service.
In a review dated 3/16/2024, the traveler had problems with the electronic lock. This problem still has not been fixed. Tired travelers do not need to be burdened with accessing a rented property. Contacted the phone number given and was provided with another code to enter. It still did not work. 2nd call, was given the original code. Somehow was able to “jimmy” the door after entering the code, but was afraid to leave not knowing if we could get back in. 3rd call, was given a code for the lockbox to get an actual key. Code did not work. 4th call, was given the correct code and lockbox opened for keys which we had to use to enter in and out of the back door which was the bedroom. Key worked on doorknob, but not deadbolt. Entire locking system needs to be replaced on this property. Location is good and cottage was cute and comfortable, but not properly cleaned. Ceiling fan in bedroom and standing fan in sleeping area had not been dusted in months. Cobwebs behind TV had been there a while, shower curtain was NASTY even though another reviewer reported it. Really--do you not have the $$ to keep a clean shower curtain at all times?? Killed a few insects also, so the property needs to be sprayed. For these reasons, I gave the property and management company a low review.
Karen A.
Stayed 2 nights in Oct 2024